Shufflehound Support profile

Home Forums Shufflehound Support

Forum Replies Created

Viewing 20 posts - 19,041 through 19,060 (of 26,111 total)
  • Author
  • To resolve that issue please increase “Dropdown Closing Delay” in your theme header settings as shown in the attached screenshots so that you will get effect as displayed on our demo site here https://gillion.shufflehound.com/home/home-3/?header=header-2

    Attachments:
    You must be logged in to view attached files.
    in reply to: Mega Menu won't stick

    Hi @Nizar,

     

    I hope you are well today and thank you for your question.

     

    To make words in Post title text bold, you can use b tags in post title as shown in the attached screenshot.

     

    Best regards,
    Shufflehound team

    Attachments:
    You must be logged in to view attached files.

    You are most welcome here 🙂

    in reply to: Mega Menu won't stick

    Ok then Could you please share me your site URL where it’s happening so that i can troubleshoot it?

     

    Also would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able see it.”?

    On your site, are you using the custom plugin attached in the shared topic?

    Please make sure you are using portfolio images at least of size 380px X 250px

    You are most welcome here 🙂

    You are most welcome here 🙂

    Hi @Nizar,

     

    Sorry to hear of the problem you are having.

     

    Yet we didn’t face any such issue.

     

    Please make sure you are using latest version of theme and plugins.

     

    Also would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able see it.”?

     

    Best regards,
    Shufflehound team

    Solution for this topic

    You can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.

     

    Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

     

    #page-container .sh-header-4 .sh-nav-container {
        padding: 0;
    }
    
    #page-container .sh-header-4 .sh-nav > li.menu-item > a {
        padding-top: 15px;
        padding-bottom: 15px;
        max-height: 100%;
    }
    in reply to: Mega Menu won't stick

    Hi @Lin,

     

    I hope you are well today and thank you for your questions.

     

    The homepage of truelove4hope.org stopped working with the visual page builder mode. Actually when I reload the page edit page, it shows all the blocks for half second and then jump to the default page edit mode. Just this homepage. The other pages are just fine. So it shouldn’t be Unyson’s issue, though I did update everything.

    Please make sure you are using latest versions of Unyson plugin extensions.

     

    Also would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able see it.”?

     

    I imported a the Jevlin demo data and changed the content a lot. Second question, if I had to do it all over again, may I just copy the demo visual builder page without having to import the demo page again (since that will change all format again).

    Yes you can do this by creating a template of the page in Unyson page builder that you want to copy on your site.

     

    Best regards,
    Shufflehound team

    Thank you. The credentials are working and We are troubleshooting the issue.

    Solution for this topic

    You can disable it completely by adding the following CSS code in the Custom CSS code option of your theme on the below path.

     

    Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

     

    .sh-footer .sh-copyrights {
    display: none !important;
    }

    Hi @jeanelleats,

     

    Thank you for your question.

     

    I don’t see any submenu on your shared site.

     

    Could you please create it so that I can troubleshoot the issue?

     

    Best regards,
    Shufflehound team

    in reply to: Mega Menu won't stick

    Could you please share me your site URL where it’s displaying so that i can help you to disable it?

    The animation on Chrome works, if i move the section to the top of our page, but not at the right position. I tried it on several machines and it worked on none, so im wondering, why it works fine for you. I attached a screenshot from Edge and Chrome.

    See in the attached screenshot that it is working fine for me.

     

    Which OS are you using?

     

    The error still exists

    Thank you for sharing site credentials but the shared user account is not an admin. I need admin account to troubleshoot the issue so could you please temporary make the shared user account as an admin?

    Attachments:
    You must be logged in to view attached files.

    Please make sure you are using below latest version of theme.

     


    Please login to access this file

     

    If you still face issue then would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able see it.”?

    in reply to: Illegal offset errors

    You can display social icons in it as described above but currently there isn’t any option to display address and phone number.

    Solution for this topic

    You can display Yoast Breadcrumb in place of Jevelin theme Breadcrumb by using attached modified child theme.

    Attachments:
    You must be logged in to view attached files.

    Thank you for sharing the site details but when I try to login then I am getting an error message “The password you entered for the username *** is incorrect” so please make sure it is correct one and working fine.

Viewing 20 posts - 19,041 through 19,060 (of 26,111 total)