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Viewing 20 posts - 19,821 through 19,840 (of 26,111 total)
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  • I logged in to your site but didn’t find any Video URL added in the post as shown in the attached screenshot.

     

    Please advise.

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    You are most welcome here šŸ™‚

    If I do remove WooCommerce, will it change anything visually on my site?

    No

     

    I literally mean on the initial page you land on, the big grey header behind ā€˜natasha roberts’ I’m not sure the actual name for this image? There are all kinds of images (title bar, header, background) so when I first got it to work it was through trial and error. As I said I am a total beginner with this!

    Then please tell me by sharing the page URL from demo siteĀ https://jevelin.shufflehound.com/ how you want the image to display in the header so that I can help you.

    I deactivated the ONE plugin i have installed before… but nothings changes

    Not one plugin but you have to deactivate all plugins as described above.

     

    Could you please try again the private informations. I have updated them…

    Still I am getting an error “The password you entered for username **** is incorrect”

     

    The problem is, that i could not make another menupoint in the customizer without ā€œplanningā€ the item…

    What do you mean by ‘planning’ here and could you please share the screenshot of the issue?

     

    Have you tried doing this on the menus screen on the following path instead of using customizer?

     

    Admin Area -> Appearance -> Menus

    Hi @Elise_jansson,

     

    I hope you are well today and thank you for your question.

     

    Then instead of Unyson image gallery content element please try using WordPress default gallery or Jetpack plugin gallery as described on the following pages.

     

    https://codex.wordpress.org/The_WordPress_Gallery

    http://www.wpbeginner.com/beginners-guide/how-to-create-an-image-gallery-in-wordpress/

    https://jetpack.com/support/tiled-galleries/

     

    Best regards,
    Shufflehound team

    You can try resolving this by using the attached custom child theme of Jevelin theme that contains above code modifications.

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    Solution for this topic

    It seems the code is not working on your site due to CSS specificity issue so please try changing it as following.

     

    @media screen and (max-width: 780px) {
    .blog-style-single-share .post-item-single-container {
        padding-left: 0 !important;
    }
    .container.entry-content {
        max-width: 90% !important;
    }
    }

    Yes you can.

    in reply to: Read time

    It is where the video is hosted.

    Hi @Kitchens01,

     

    I hope you are well today and thank you for your question.

     

    Yes you are right. You have to just activate Jevelin theme on your site and configure its settings however you want.

     

    It won’t delete or corrupt your site contentĀ but for safer side you can take a backup of your site before activating the theme.

     

    Best regards,
    Shufflehound team

    Hi Manfred,

     

    I hope you are well today and thank you for your question.

     

    If you use separate Button content element then you can set it as displayed in the attached screenshot but currently it is not available for event button.

     

    We can add it developing custom javascript code so for that could you please share me the page URL from your site where it is displaying so that i can help you to achieve it?

     

    Best regards,
    Shufflehound team

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    in reply to: Pagebuilder 'Event'

    HiĀ Natasha,

     

    I hope you are well today and thank you for your questions.

     

    Yes you are right. If you don’t want to sell anything on your site then you don’t need WooCommerce plugin and you can deactivate it.

     

    You can use following plugin to easily access menus in the admin area.

     

    https://wordpress.org/plugins/wp-easy-admin/

     

    The problem I am having currently, is that after I updated WordPress (or Softaculous, I think?) and plug-ins etc. the big header image has disappeared when logged in and out. The only way I can see it is if I am editing with yellow pencil?

    I am not sure which header image you are talking about so could you please share me the screenshot of it?

     

    Also please try deleting and readding the image.

     

    If it doesn’t help then would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able see it.”?

     

    Best regards,
    Shufflehound team

    You are most welcome here šŸ™‚

    in reply to: Link /project/

    You are most welcome here šŸ™‚

    in reply to: Site display

    You are most welcome here šŸ™‚

    Replied to your new topicĀ https://support.shufflehound.com/forums/topic/mobile-problem-images-text/#post-20652

    in reply to: CSS header

    Hi @deantep,

     

    I hope you are well today and thank you for your question.

     

    You can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.

     

    Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

     

    @media screen and (max-width: 780px) {
    .blog-style-single-share .post-item-single-container {
        padding-left: 0;
    }
    .container.entry-content {
        max-width: 90% !important;
    }
    }

     

    Best regards,
    Shufflehound team

    You are most welcome here šŸ™‚

    You are checking it in the Gillion child theme style.css file instead you should check it in the Gillion theme style.css file.

     

    The same goes for your second screenshot where you are checking it in theĀ Gillion child theme instead ofĀ Gillion theme.

     

    You can update the theme on your site as described in the following page.

     

    https://support.shufflehound.com/updating-theme/

    in reply to: Read time

    I logged in to your site to troubleshoot it and i found your site is not allowed to access video file in popup usingĀ XMLHttpRequest as shown in the attached screenshot which is required to load content dynamically in Popup using AJAX.

     

    Please contact the video hosting service provider to allow your site to access it using AJAX.

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Viewing 20 posts - 19,821 through 19,840 (of 26,111 total)