Forum Replies Created
The error seems to be related to this:
https://support.shufflehound.com/forums/topic/theme-throws-error-on-installation-at-localhost/
I’m going to try removing the old theme and installing the new version manually.
It looks like Version 5.2.1 changelog shows I can update to WPBakery Page Builder 6.8.0. Is there a place i can get this version of Jevelin, or would it be easier to troubleshoot why 5.2.2 gives me the 500 server error?
It works. Thank you. You can close this ticket now.
Happy Holidays.
Thank you. Downloaded and will give it a try when I get a moment this week. Please leave this ticket open until I confirm it’s been resolved on my installation of WordPress.
Thank you. If I keep this support inquiry open, will I be notified when a new version of the theme — with this issue fixed — is available?
Two screenshots attached. I did notice you’re using Vimeo and we’re using Youtube. And I couldn’t tell from your screenshots if you’re including a placeholder image and/or icon, but we’re not.
It seems like the error is coming from not selecting a placeholder image in the Video Player Settings. Is it possible for you to suppress this error if a placeholder image is not selected?
I’m also receiving the below error when I try to update the extensions:
<b>Notice</b>: Undefined property: Vc_Updater::$title in <b>/wp-content/plugins/js_composer/include/classes/updaters/class-vc-updating-manager.php</b> on line <b>99</b>
<div id=”wpwrap”>
<div id=”adminmenumain” role=”navigation” aria-label=”Main menu”>I’m using WordPress v5.6.</div>
</div>Does my purchase of Jevelin give me access to their support? Or do you have any support techs on staff that know how to use Revolution Slider?
Does my purchase of Jevelin give me access to their support? Or do you have any support techs on staff that know how to use Revolution Slider?
Sorry, I misspoke, but was unable to edit the previous ticket text:
For my slider, I’d like to have a mouseover trigger layers above the background image on non-touch devices, however, when someone is browsing from a mobile device, have all layers show by default, without a tap or hover, since there are no hovers on touch devices.
Please let me know how I can do this.
Thank you. Can you tell me how I can get support from ThemePunch in order to submit a new support ticket there to learn how to accomplish the above. When I visit the site (themepunch.support), it tells me:
“No premium licenses found for ThemePunch products. Click here for more information”
Please advise.
