Hi,
I installed the fresh theme in the latest WordPress but I got an issue
When I installing WP Bakery Page Builder plugin in theme, it gives me Slider revolution plugin except for WP Bakery Page Builder.
I don’t know what is the issue behind this.
Please reply to this ASAP
Thank You.
Hi @darkstark3r,
I hope you are well today and thank you for your question.
Please make sure that you have activated the required plugins such as WPBakery Page Builder and Slider revolution from Admin Area -> Appearance -> Install Plugins
Best regards,
Shufflehound team
Hi
Theme say slider to be at version 6.14 when I update it still says it needs updating.
I have tried uninstall / install But still cant activate slider.?
Can you assist.?
Hi @anojd,
I hope you are well today and thank you for your questions.
I have a problem with margins on my site. It looks quite ok on my MacBook, but when I open the page on other computers and on my phone there is a white border on top of the header on the frontpage. See picture for info.
I could confirm the issue on your shared site.
You are using older version of the theme on your site so please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
Please login to access this file
Also, it seems the slider issue so please check the slider for responsiveness as described on the below pages.
https://support.stylemixthemes.com/revolution-slider-responsive-settings
https://www.themepunch.com/slider-revolution/responsive-settings/
Then another problem is on the first header (H1) on the homepage. It doesn’t change dimensions for the mobile view so the text goes outside the visible field. See pic for more info.
You can make it responsive using the Yellow Pencil editor as described in the below page.
https://support.shufflehound.com/how-to-change-almost-any-element/
Best regards,
Shufflehound team
The Site “Travador Magazin” should run with the Revolution Slider “Blog Slider”
I logged into your shared site and set the Titlebar Revolution Slider in your blog page header settings as shown in the attached screenshot which is working fine.
Could you please tell me exactly where and which slider you are setting by sharing the screenshot which is causing the issue so that I can troubleshoot it?
Hi,
sometimes It happened to me that the background disappears after I stood still a few minutes on the home page.
I’m looking for the settings related to this.
Regards,
Hi,
my question is: how I choose the seconds between the two slides scroll?
Now It’s set on 8 seconds, more or less.
Regards,
Hi @DavidsonJ,
I hope you are well today and thank you for your questions.
On Desktop my header stays white which is what I would like to happen on mobile. On mobile the header turns invisible, which I would like to disable.
You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
div#header-mobile { background: #FFF !important; } div#header-mobile .sh-header-builder-main-element-icon{ color: rgba(61,61,61,.69) !important; } div#header-mobile .sh-header .c-hamburger span, div#header-mobile .sh-header .c-hamburger span:before, div#header-mobile .sh-header .c-hamburger span:after, div#header-mobile .sh-header-mobile-navigation .c-hamburger span, div#header-mobile .sh-header-mobile-navigation .c-hamburger span:before, div#header-mobile .sh-header-mobile-navigation .c-hamburger span:after { background-color: rgba(61,61,61,.69) !important; }
The slider revolution slide I created doesn’t work well on mobile. The text collapses and runs into each other. How do I fix this?
There is a weird grey colored bar that appears behind the slider on mobile. How do I get rid of it?
You have to make the slider responsive as described in the below pages.
https://support.stylemixthemes.com/revolution-slider-responsive-settings
https://themes.zone/docs/how-to-make-slider-revolution-responsive/
https://www.themepunch.com/slider-revolution/responsive-settings/
https://www.themepunch.com/revslider-se-doc/layer-responsive-behavior/
Best regards,
Shufflehound team
Hello. The site appears to be working well so far on desktop but when I open it on mobile I am having some problems.
The URL is osmosisjourney.com
Problems: On Desktop my header stays white which is what I would like to happen on mobile. On mobile the header turns invisible, which I would like to disable.
The slider revolution slide I created doesn’t work well on mobile. The text collapses and runs into each other. How do I fix this?
There is a weird grey colored bar that appears behind the slider on mobile. How do I get rid of it?
Thanks for your help with this.
Hello,
no it only works, because i disabled the revolution slider.
When i turn on the Revolution Slider at the “Blog Page” the header, footer and all other elements are hide and the page speed is really slow.
Screenshot attached.
Best regards
Florian
Hello,
we need help, because our corporate blog doesn’t work with the new Update of Slider Revolution 6.1.3
When i disable the Plugin – everything works fine.
Please look at it and help me as soon as possible
many thanks
best regards
Florian
Hi Support Team,
When I click on edit page from my homepage, it takes me to WPBakery Page Builder which is okay but when I click on any Edit this coloumn, then I am not getting any option to do any changes. Some times it works but mostly it doesn’t work and I get Connection lost. Saving has been disabled until you’re reconnected. We’re backing up this post in your browser, just in case.
I will attach a screenshot for you.
Secondly I have copied the WooCommerce Status Report, I am geeting following error, please scroll down for the full report. Thanks
Archive template:Your theme has a woocommerce.php file, you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
WooCommerce Status Report:
### WordPress Environment ###
WordPress address (URL): https://stylelash.co
Site address (URL): https://stylelash.co
WC Version: 3.8.0
REST API Version: ✔ 1.0.2
Log Directory Writable: ✔
WP Version: 5.2.4
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en
External object cache: –
### Server Environment ###
Server Info: Apache
PHP Version: 7.0.33 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
PHP Post Max Size: 32 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.62.0
OpenSSL/1.0.2k
SUHOSIN Installed: –
MySQL Version: 5.6.44-cll-lve
Max Upload Size: 32 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
### Database ###
WC Database Version: 3.8.0
WC Database Prefix: wp_
MaxMind GeoIP Database: ✔
Total Database Size: 5.18MB
Database Data Size: 4.50MB
Database Index Size: 0.68MB
wp_woocommerce_sessions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_comments: Data: 0.09MB + Index: 0.07MB + Engine MyISAM
wp_cpappbk_forms: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_cpappbk_messages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_evf_entries: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_evf_entrymeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_evf_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_learnpress_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_learnpress_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_learnpress_question_answermeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_learnpress_question_answers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_learnpress_quiz_questions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_learnpress_review_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_learnpress_sections: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_learnpress_section_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_learnpress_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_learnpress_user_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_learnpress_user_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_nd_learning_courses: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_nextend2_image_storage: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_nextend2_section_storage: Data: 0.07MB + Index: 0.01MB + Engine MyISAM
wp_nextend2_smartslider3_generators: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_nextend2_smartslider3_sliders: Data: 0.07MB + Index: 0.00MB + Engine MyISAM
wp_nextend2_smartslider3_sliders_xref: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_nextend2_smartslider3_slides: Data: 0.15MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 2.73MB + Index: 0.05MB + Engine MyISAM
wp_postmeta: Data: 0.84MB + Index: 0.34MB + Engine MyISAM
wp_posts: Data: 0.35MB + Index: 0.11MB + Engine MyISAM
wp_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
wp_revslider_css_bkp: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_sliders: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_revslider_sliders_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_slides: Data: 0.05MB + Index: 0.00MB + Engine MyISAM
wp_revslider_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_static_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wp_term_relationships: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_usermeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
### Security ###
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
### Active Plugins (22) ###
Appointment Hour Booking: by CodePeople – 1.1.76
Classic Editor: by WordPress Contributors – 1.5
Coming Soon Page & Maintenance Mode by SeedProd: by SeedProd – 5.1.0
Contact Form 7: by Takayuki Miyoshi – 5.1.4
Envato Market: by Envato – 2.0.3
Everest Forms: by WPEverest – 1.5.6
Feed Them Social - Page, Post, Video and Photo Galleries: by SlickRemix – 2.7.6.2
Jetpack by WordPress.com: by Automattic – 7.9
WPBakery Page Builder: by Michael M - WPBakery.com – 6.0.5
Limit Login Attempts Reloaded: by WPChef – 2.9.0
MC4WP: Mailchimp for WordPress: by ibericode – 4.6.2
One Click Demo Import: by ProteusThemes – 2.5.2
Slider Revolution: by ThemePunch – 6.1.3
Smart Slider 3: by Nextend – 3.3.22
ThemeGrill Demo Importer: by ThemeGrill – 1.6.0
Unyson: by ThemeFuse – 2.7.22
YellowPencil Pro: by WaspThemes – 7.2.6
WooCommerce Admin: by WooCommerce – 0.21.0 – Not tested with the active version of WooCommerce
WooCommerce Services: by Automattic – 1.21.1 – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.8.0
WP Instagram Widget: by Scott Evans – 2.0.4
YITH WooCommerce Wishlist: by YITH – 2.2.15 – Not tested with the active version of WooCommerce
### Inactive Plugins (2) ###
Akismet Anti-Spam: by Automattic – 4.1.3
Hello Dolly: by Matt Mullenweg – 1.7.2
### Must Use Plugins (1) ###
installatron_hide_status_test.php: by –
### Settings ###
API Enabled: –
Force SSL: –
Currency: CAD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: –
### WC Pages ###
Shop base: ❌ Page not set
Cart: #6 - /cart/
Checkout: #7 - /checkout/
My account: #706 - /my-account/
Terms and conditions: ❌ Page not set
### Theme ###
Name: Jevelin
Version: 4.5.4
Author URL: https://shufflehound.com/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔
### Templates ###
Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
Overrides: jevelin/woocommerce/archive-product.php
jevelin/woocommerce/cart/cart-empty.php
jevelin/woocommerce/cart/cart.php
jevelin/woocommerce/content-product.php
jevelin/woocommerce/content-single-product.php
jevelin/woocommerce/loop/loop-end.php
jevelin/woocommerce/loop/loop-start.php
jevelin/woocommerce/loop/no-products-found.php
jevelin/woocommerce/loop/orderby.php
jevelin/woocommerce/loop/pagination.php
jevelin/woocommerce/loop/price.php
jevelin/woocommerce/loop/rating.php
jevelin/woocommerce/loop/result-count.php
jevelin/woocommerce/loop/sale-flash.php
jevelin/woocommerce/notices/error.php
jevelin/woocommerce/notices/notice.php
jevelin/woocommerce/notices/success.php
jevelin/woocommerce/product-searchform.php
jevelin/woocommerce/single-product/meta.php
jevelin/woocommerce/single-product/product-image.php
jevelin/woocommerce/single-product/product-thumbnails.php
jevelin/woocommerce/single-product/rating.php
jevelin/woocommerce/single-product/review.php
jevelin/woocommerce/single-product/sale-flash.php
jevelin/woocommerce/single-product/share.php
jevelin/woocommerce/single-product/short-description.php
jevelin/woocommerce/single-product/tabs/additional-information.php
jevelin/woocommerce/single-product/tabs/description.php
jevelin/woocommerce/single-product/tabs/tabs.php
jevelin/woocommerce/single-product/title.php
### Action Scheduler ###
Complete: 214
Oldest: 2019-10-05 21:15:07 +0000
Newest: 2019-11-05 19:29:53 +0000
Pending: 2
Oldest: 2019-11-05 20:29:53 +0000
Newest: 2019-11-05 20:29:53 +0000
Canceled: 0
Oldest: –
Newest: –
In-progress: 0
Oldest: –
Newest: –
Failed: 0
Oldest: –
Newest: –
Hi @martynabomba,
I hope you are well today and thank you for your question.
If you have not purchased slider revolution plugin and using the plugin bundled with the theme then you are not a direct customer of that plugin so you can not use its restricted featured and can only use the featured required by the theme to display slider.
Please see more information about this on the following pages.
https://www.themepunch.com/faq/purchase-code-registration-faqs/#1447194367831-7941a825-85b2
https://www.themepunch.com/faq/update-to-5-0-via-ftp/
Best regards,
Shufflehound team
Hi, I have a short, simple (I think) question. Is there a way to use Slider Revolution addons (like snow, particles)? Because have them all blocked :/ When I want to install them, this appears: Register Slider Revolution to Unlock Premium Features
Hi @zimmo,
I hope you are well today and thank you for your question.
Could you please try using the below solution or contact the plugin support to resolve it?
https://stackoverflow.com/questions/37797407/wordpress-plugin-slider-revolution-error
Best regards,
Shufflehound team
Hi @xsp,
I hope you are well today and thank you for your question.
Slider not displaying after theme and demo install.
Please make sure that you have installed and activated the slider revolution plugin from Appearance -> Install Plugins before importing the demo content.
If it is still not working then could you please share the page URL from your site where it is not displaying so that I can troubleshoot it?
Also, what is the difference between demo with unyson?
The theme provides demo content creating using Unyson page builder and WPBakery page builder so you can import any of the demo content that you are comfortable with.
Best regards,
Shufflehound team
I have seen a couple of posts on here about this problem and online in general on other themes. However, I am unable to fix mine.
On older safari browsers we are getting the following error:
Oops…
You have some jquery.js library include that comes after the Slider Revolution files js inclusion.
To fix this you can: 1: Set ‘Module General Options’ -> ‘JQuery & OutPut Filters; -> ‘Put JS to Body’ to on
2: Find the double JQuery.js inclusion and remove it
Now, we have set on revolution to footer js to ON
I have deactivated every plugin and it is still not fixed.
I have used the delete cache plugin as well and still get this error.
We are using the Jevelin Theme.
Please can anyone help?
Hello,
thank you for this great theme!
I have a small issue that my header is not shown on my homepage when I enter for the first time the website, when I scroll up and down it will be shown. But of course I want it to be shown right away.
Is it because the Slider Revolution Scene?
Dear Support Team,
I found another option of your theme:
Jevelin > Intall Plugins > Update
I made both plugin updates via this option. Now WP Backery is fine and in the latest version. Slider revolution still in Version 6.1.3
It is not urgend and all sliders still working fine. Let me know if there is anything else to do…
Thx
Ulf