Hi @ukbballrulez33,

I hope you are well today and thank you for your question.

Please make sure that you are using below latest version of the theme.

Please login to access this file

Then delete WpBakery page builder and Slider Revolution plugins from your site Plugins section and reinstall them from Admin Area -> Appearance -> Install Plugins

Best regards,
Shufflehound team

I logged into your site and achieved it by setting the slider in the Titlebar Revolution Slider option of the Page Header Settings as shown in the attached screenshot.

Hi,

Sorry for this inconvenience.

We had issues with CDN (Content Delivery Network) file cache.

Now files are finally updated and both WPbakery page builder and Slider Revolution plugin installations should be fixed.

Before installing both plugins it is recommended to uninstall Revolution Slider plugin. That will fix WPbakery page builder plugin not available for installation issue.

Hi,

Sorry for this inconvenience.

We had issues with CDN (Content Delivery Network) file cache.

Now files are finally updated and both WPbakery page builder and Slider Revolution plugin installations should be fixed.

Before installing both plugins it is recommended to uninstall Revolution Slider plugin. That will fix WPbakery page builder plugin not available for installation issue.

Hi,

Sorry for this inconvenience.

We had issues with CDN (Content Delivery Network) file cache.

Now files are finally updated and both WPbakery page builder and Slider Revolution plugin installations should be fixed.

Before installing both plugins it is recommended to uninstall Revolution Slider plugin. That will fix WPbakery page builder plugin not available for installation issue.

Hi,

Sorry for this inconvenience.

We had issues with CDN (Content Delivery Network) file cache.

Now files are finally updated and both WPbakery page builder and Slider Revolution plugin installations should be fixed.

Before installing both plugins it is recommended to uninstall Revolution Slider plugin. That will fix WPbakery page builder plugin not available for installation issue.

Hello, I bought Jevelin and I have problems with Slider Revolution. I installed all the plug-ins but this one is not active if I do not update, but the update does not work.

If you have already installed the Slider Revolution plugin then you don’t need to reinstall it.

Have you also activated the WPBakery page builder plugin?

Hi @darkstark3r,

I hope you are well today and thank you for your question.

Please make sure that you have activated the required plugins such as WPBakery Page Builder and Slider revolution from Admin Area -> Appearance -> Install Plugins

Best regards,
Shufflehound team

Hi @anojd,

I hope you are well today and thank you for your questions.

I have a problem with margins on my site. It looks quite ok on my MacBook, but when I open the page on other computers and on my phone there is a white border on top of the header on the frontpage. See picture for info.

I could confirm the issue on your shared site.

You are using older version of the theme on your site so please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/

Please login to access this file

Also, it seems the slider issue so please check the slider for responsiveness as described on the below pages.

https://support.stylemixthemes.com/revolution-slider-responsive-settings

https://www.themepunch.com/slider-revolution/responsive-settings/

https://www.liontreegroup.com/responsive-web-design/how-to-make-revolution-slider-look-better-on-mobile-devices/

Then another problem is on the first header (H1) on the homepage. It doesn’t change dimensions for the mobile view so the text goes outside the visible field. See pic for more info.

You can make it responsive using the Yellow Pencil editor as described in the below page.

https://support.shufflehound.com/how-to-change-almost-any-element/

Best regards,
Shufflehound team

I logged into your shared site and set the Titlebar Revolution Slider in your blog page header settings as shown in the attached screenshot which is working fine.

Could you please tell me exactly where and which slider you are setting by sharing the screenshot which is causing the issue so that I can troubleshoot it?

Hi @DavidsonJ,

I hope you are well today and thank you for your questions.

On Desktop my header stays white which is what I would like to happen on mobile. On mobile the header turns invisible, which I would like to disable.

You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.

Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

div#header-mobile {
    background: #FFF !important;
}

div#header-mobile .sh-header-builder-main-element-icon{
    color: rgba(61,61,61,.69) !important;
}
div#header-mobile .sh-header .c-hamburger span, 
div#header-mobile .sh-header .c-hamburger span:before, 
div#header-mobile .sh-header .c-hamburger span:after, 
div#header-mobile .sh-header-mobile-navigation .c-hamburger span, 
div#header-mobile .sh-header-mobile-navigation .c-hamburger span:before, 
div#header-mobile .sh-header-mobile-navigation .c-hamburger span:after {
    background-color: rgba(61,61,61,.69) !important;
}

The slider revolution slide I created doesn’t work well on mobile. The text collapses and runs into each other. How do I fix this?

 

There is a weird grey colored bar that appears behind the slider on mobile. How do I get rid of it?

You have to make the slider responsive as described in the below pages.

https://support.stylemixthemes.com/revolution-slider-responsive-settings

https://themes.zone/docs/how-to-make-slider-revolution-responsive/

https://www.themepunch.com/slider-revolution/responsive-settings/

https://www.themepunch.com/revslider-se-doc/layer-responsive-behavior/

Best regards,
Shufflehound team