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  • dereksieb
    Participant

    I was able to manually update it. Thanks.

    in reply to: Redux Upgrade Fail

    dereksieb
    Participant

    It’s been 5 days since I posted this ticket. Can you please help me?

    in reply to: Mobile Button Issue

    dereksieb
    Participant

    It’s been 6 days since I posted this ticket. Can you please help me?

    in reply to: Bold Font Not Working

    dereksieb
    Participant

    I have 4.4.7. – It says 4.4.8 is available.

    in reply to: Redux Upgrade Fail

    dereksieb
    Participant

    No problem. Can you please respond to my other tickets though?

    dereksieb
    Participant

    Update: I was able to fix this issue by recreating the section using Revolution Slider instead. You can close this ticket. Thanks.

    dereksieb
    Participant

    More Context:

    I’ve been trying to fix this and I notice if I don’t have a body font selected in theme settings, and leave it blank, my bold text works again throughout the website, but it’s the wrong font. I’m not sure what font it is, I guess the theme default font? Then when I select a font again, my bold text doesn’t work again. Maybe it’s a bug? Not sure what to do here. Please help.

    Thanks!

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    in reply to: Bold Font Not Working

    dereksieb
    Participant

    Hello, I’m still having this same problem trying to update WPBakery. It said successful on the appearance > install plugins page, and it’s removed from that page, but it still says I need to update WPBakery on my Updates page, and shows I still have version 6.13, and it says version 7.1 is available.

    Although, I’m still on Jevelin version 5.7. Is there a newer version available? I don’t like using beta versions still in testing, only stable versions.

    Thank you!

    in reply to: Updating WPBakery

    dereksieb
    Participant

    Hello, I tried doing this again with the new WPBakery Update, and it said successful on the appearance > install plugins page, and it’s removed from that page, but it still says I need to update WPBakery on my Updates page, and shows I still have the old version. What should I do? Thank you.

    in reply to: Updating WPBakery

    dereksieb
    Participant

    Thank you.

    So I’ll do the Redux upgrade on my staging site. Then, migrate the staging site to the root domain? (For context, my staging site is on a subdomain of my root domain.)

    Just want to make sure I fully understand this!

    • This reply was modified 1 year, 9 months ago by dereksieb.
    in reply to: Redux Upgrade

    dereksieb
    Participant

    It worked. Thank you!

    in reply to: Updating WPBakery

    dereksieb
    Participant

    Thank you for your help.

    Regarding the video background, in the wpbakery row settings, there is an option for “video background”. I have attached a screenshot for you to see.

    Can you look into this again? Otherwise this page builder is useless without one of the most common modern website features, video backgrounds.

    Another question regarding WPBakery.. why do you recommend this page builder over Divi or SeedProd?

    Really wanting to keep Jevelin, but need to figure out a reliable system for building content ONCE, and not have to REBUILD my entire site.

    Thank you.

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    dereksieb
    Participant

    Just following up. Can you please help me with the above issues? Let me know if you have any questions. I included the links in the private field in the original post where you can see all the issues I am explaining.

    dereksieb
    Participant

    Where can I find my purchase code?

    And, how do you recommend I clear the cache?

    Thank you,

    Derek

    dereksieb
    Participant

    3rd update: The fonts only appear correctly when I am logged into my wordpress dashboard. After logging out and checking the website, they are still messed up. Also messed up on mobile.

    dereksieb
    Participant

    Hello,

    Another update.. I was able to upload the new theme version in my FTP. It’s now showing in my Themes page, and my fonts have been fixed.

    But, now it’s saying I need to activate my theme. I have attached screenshots for you to see.

    I bought this theme years ago.

    What should I do about this?

    Thanks,

    Derek

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    dereksieb
    Participant

    Also, I just realized I am using Jevelin version 5.0.5. But it says my theme is up-to-date in my wordpress dashboard? There is no where to “update theme.” I am using a child theme. Maybe this could be the problem. What is the best way to update while using a child theme?

    Thanks,

    Derek
    <h2 class=”theme-name”></h2>

    dereksieb
    Participant

    Hello,

    I’m not sure if anything got updated. I keep everything up-to-date automatically.

    Now, when I refresh the screen, it shows my styling settings. But the font section is still blank. I have attached screenshots for you to see.

    Do you have any idea what could be causing this? How would I allow you to login safely?

    Thanks,

    Derek

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    dereksieb
    Participant

    Thank you. Will all my custom CSS be transferred if I rebuild with Redux? How would I go about that process? I used a lot of custom CSS to build my website.

    Also, in the meantime before I rebuild entire site, can I build new pages on my current website with WP Bakery? While keeping my old Unyson pages live?

    in reply to: Upgrading to Redux

    dereksieb
    Participant

    Thank you. How do I clone my website to a new place and rebuild the website there? (My current site is custom. Not made with a demo.) Then how do I backup and restore it on my current website?

    in reply to: Upgrading to Redux
Viewing 20 posts - 21 through 40 (of 76 total)