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Viewing 15 posts - 1 through 15 (of 15 total)
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  • Hi,

    I’ve just put the CSS code and now it’s no longer visible on the mobile version.

    We consider this issue solved.

    Thank you for your prompt response.

    Best regards.

    Nicholas L.

    Hi,

    Just to confirm you that we consider this issue solved.

    Thanks again.

    Best regards.

    Nicholas L.

    in reply to: Disable Sticky Sidebar

    Hi,

    Just to confirm you that we consider this issue solved.

    Thanks again.

    Best regards.

    Nicholas L.

    in reply to: reviews filter

    Hi,

    Thank you for the info.

    I’ve just put the CSS code and it works properly. Now the date is no longer visible on the website.

    We consider the issue solved.

    Thanks again.

    Best regards.

    Nicholas L.

    Hi,

    Thanks for your prompt response.

    About the top bar: now it’s working. That’s strange because I know where to configure the background color of the top bar (and I actually configured it with the black color but it was working). Issue solved.

    About the styles, suddenly I can see they are displaying fine. Issue solved.

    Thanks for your attention!

    Regards,

    Nicholas L.

    Ok. Received. I’ll create another thread about the 2 conflicts we have on the website.

    Thanks.

    in reply to: Disable Sticky Sidebar

    Hi!

    We finally achieve the goal: the plugin “Fixed TOC” work as it’s supposed to.

    The plugin’s developers helped us with this task and manage to configure it properly.

    But now, there is a conflict that affects 2 things from the website (you’ll find attached screenshots that explains the issue to be solved):

     

    Could you please indicate us how to solve this?

    Waiting for your response.

    Regards,

    Nicholas L.

    Attachments:
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    in reply to: Disable Sticky Sidebar

    Received. Thanks!

    We’ll give this information to the plugin’s developer. Let’s hope he’s going to achieve to solve the problem.

    We’ll let you know.

    Thanks.

    in reply to: Disable Sticky Sidebar

    Hi,

    Here you have the URL where we configure the plugin and where we want to disabled the sticky sidebar: https://www.thewanderlustmag.com/mejores-mochilas-de-viaje-guia-definitiva/

    BTW, it’s possible to only disabled the sticky sidebar on specific pages? Or the fact of disabling it would apply to the whole website?

    The plugin developer asked us how to disable the sticky sidebar. Could you please explain it to me so I can explain it to him?

    Waiting for your response.

    Regards,

    Nicholas L.

    in reply to: Disable Sticky Sidebar

    Hi,

    Received. Thanks for the info.

    We have our own developer who can do this following your indications.

    Regards,

    Nicholas L.

    in reply to: reviews filter

    Knowing that this issue is solved, we have another query related to this section of our website:

    At this time, the articles on this page do not have yet the review format applied. But the idea is that all those appearing in this section will be only review-type articles.

    Knowing this, is it possible to sort the articles of this particular type by the score they have (from higher to lower)?

    Waiting for your response.

    Regards,

    Nicholas L.

    in reply to: reviews filter

    Hi,

    I’ve checked the test page and replicate the configuration on the review page.

    I’ve discovered where was the problem: the load more button was enabled (screenshot attached).

    The issue is solved.

    Thanks for your help and attention.

    Regards,

    Nicholas L.

     

    Attachments:
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    in reply to: reviews filter

    Hi,

    We have installed the latest version of the Gillion theme (3.7.5).

    We also have desactivated all the plugins except Unyson and WpBakery page builder plugins (we do not have installed the Redux Framework plugin).

    Problem still there… we cannot configure the order of the reviews.

    Maybe it’s related to the fact that we do not have the Redux Framework plugin installed… or not?

    We need urgently to solve this issue, as it’s the last step before the publishing of the website (scheduled for the end of this month).

    Could you please enter the website and look where is the issue to solve it?

    Waiting for your response,

    Nicholas L.

    in reply to: reviews filter

    Just to let you know, we actually updated and install the PHP 7.4.12 version.

    Problem still there.

    in reply to: reviews filter

    Hi,

    we’ve updated the 7.1 PHP version on our server

    We also updated the latest version of the Gillion theme.

    The problem still there: it is not possible to configure the results of the review section of the website (https://www.thewanderlustmag.com/nuestras-reviews/) on a random basis (the items are ordered by date right now, but we want them to be ordered randomly).

    Can you help us solve this?

    We would also like to know if there is the possibility to order the articles that have a review format (with a score) from highest to lowest.

    Waiting for your response.

    Regards,

    Nicholas L.

    in reply to: reviews filter
Viewing 15 posts - 1 through 15 (of 15 total)