Forum Replies Created
Hi there,
Could you please try disabling performance optimization plugins to see if that resolves the issue?
Best regards,
Shufflehound team
Hi there,
No, Elementor Pro is not required.
On the left side, you should see various Elementor elements under the Gillion group (they might be at the bottom of the list).
Best regards,
Shufflehound TeamHi there,
Is it possible for you to downgrade your site to PHP version 8.2? If so, could you please verify that it is working fine on that version?
Best regards,
Shufflehound TeamHi there,
Sorry for the late response.
It seems that our theme has some compatibility issues with PHP version 8.3, which we are currently working on. For now, we recommend using PHP 8.2 if possible.
Best regards,
Shufflehound TeamHi there,
We have responded to your separate topic and will close this one.
Best regards,
Shufflehound TeamHi there,
Sorry for the late response.
Migrating Unyson page builder content to the WPBakery page builder can be challenging since there are no easy methods for this. Unfortunately, it needs to be done manually. However, if you started with one of our theme demos, you can re-import it with the new WPBakery page builder content and make adjustments from there.
Best regards,
Shufflehound TeamHi there,
The Unyson plugin is known to cause various issues. Therefore, we recommend migrating to the Redux framework if you don’t have any pages built with the Unyson page builder.
It can be done under Jevelin (left sidebar) > Framework upgrade.
Best regards,
Shufflehound TeamYou are welcome! 🙂
Hi there,
After further inspection, we have identified the issue.
On specific pages, you can override the header with a different one. On your home page, go to Page Settings > Header > Header Layout, and you will see that it is set to a custom header.
You can change it to “Default,” and it will use the theme’s settings.
Hopefully, that helps! 🙂
Best regards,
Shufflehound Team
Hi there,
Thank you, the login details worked! 🙂
After inspecting your website, it appears that the bold text is working correctly for us, as shown in the screenshot below. Have you already managed to fix the issue?
Best regards,
Shufflehound Team
Hi there.
Sorry for the delayed response.
We need to inspect your website to better understand the issue. Could you please share a link to your website? You can provide it in the private information field below if you prefer.
Best regards,
Shufflehound Team
Hi there,
Sure, could you please provide us with a link to your live website where we can see this issue? Alternatively, you can attach a screenshot.
Best regards,
Shufflehound Team
Hi there,
Just to clarify, were you referring to the latest theme update or the latest WordPress update?
Best regards,
Shufflehound Team
Hello,
Sure! Here is how you can update the theme manually via the dashboard:
- Download the updated theme file.
- Go to your WordPress dashboard.
- Navigate to Appearance > Themes.
- Click on Add New and then Upload Theme.
- Choose the downloaded zip file and click Install Now.
- Once installed, click Activate to use the updated theme.
If you need further assistance, feel free to reach out.
Best regards,
Shufflehound Team
Hi there,
As the Unyon framework plugin is deprecated, we suggest using more robust and up-to-date solutions. A dedicated solution will provide better performance, security, and support for your website. Here are some alternatives.
Best regards,
Shufflehound Team
Hi there,
Apologies for the delayed response.
Could you please provide us with a link to your live website where we can test this issue?
Best regards,
Shufflehound Team
Hi there,
Apologies for the delayed response.
We reviewed our theme code and confirmed that we don’t use
session_start()orsession_write_close(). Therefore, the issue might be coming from another source or plugin. Please check your other plugins or custom code to identify where these session functions are being called. If you need further assistance, feel free to reach out.Best regards,
Shufflehound team
You’re welcome! We’ll consider it for future updates, but we can’t provide an ETA for this one.
Hi there,
WPBakery has just released a newer version.
Best regards,
Shufflehound Team
Got it! We will consider adding such option in future theme releases.
