Forum Replies Created
Hi there,
It is due to WordPress newest updates.
Which theme version are you using?
Best regards,
Shufflehound team
Hi there,
Sure, first of all we need to know if you have used Unyson page builder for your pages? Or are you using WPBakery page builder?
Best regards,
Shufflehound team
Hi there,
Can you please give us more details about your issue with like screenshots or video recordings? As at the moment we are not quite sure what is the issue and how we could help you to solve it.
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
Yes, you can update to WordPress 5.9 we are using it in our test servers and it works just fine.
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
Are you having similar issues when install plugins and theme or is that working just fine? It seems that there is still some kind of permissions issue.
Best regards,
Shufflehound team
We are glad that it worked!
Should be working now.
Firefox browser could be less supported as most of the developers are using Chrome, so in this case it might be better to use Chrome
We are glad that it worked! š
Which browser are you using? Might be due to browser or browser extensions related issue
Oh, it was on very narrow screen sizes.
We managed to fix it, that was due to your caching plugin.
HI there,
Are you using Elementor pro? And have you overridden header and footer with Elementor?
We are asking because we found this article.
Best regards,
Shufflehound team
We are glad that it worked! š
This fix will be included in the next theme update.
The issue should be fixed, can you please confirm that?
Best regards,
Shufflehound team
The issue should be fixed, can you please confirm that?
Best regards,
Shufflehound team
You needed to open plugin page and create the first form, now it should work.
Best regards,
Shufflehound team
Hi there,
Would it be possible to access your website dashboard? (you can share it in the private information field)
Otherwise we can’t check that.
Best regards,
Shufflehound team
Hi there,
Installation under “Appearance -> Install Plugins” should be similar to WordPress built in plugin installer and updater. That means that you can’t install and update other WordPress plugins too?
Sure, ZIP attached below.
Best regards,
Shufflehound team
Yes – we meant also the page builder customizations like option changing if that isn’t related to bug fixing.
Thank you, we could access your website, but at the moment we tested both backend and frontend editors and it was working fine. We could add and edit all elements (screenshot below)
