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  • Shufflehound
    Moderator

    Hi there,

     

    This is a known issues, please see this Themeforest tutorial to solve this issue  or you can follow this video tutorial, which we found bellow:

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Yes, that issue should be fixed.

    Also we added topbar navigation under dropdown menu. Please take a look and let us know how it works.

     


    Please login to access this file

     


    @psdbox
    Can you please create a separate topic about this other issue? Thank you.

    Shufflehound
    Moderator

    Hi there,

     

    This looks like Slider Revolution plugin specific issue, therefore it is harder for us to find the issue and fix it.

     

    Can you please tell us if you are using this method bellow to add YouTube video? (please see the attachment)

     

    Best regards,

    Shufflehound team

    Attachments:
    You must be logged in to view attached files.

    Shufflehound
    Moderator

    We can see that most of you issues are fixed (all category and post related).

    Please clear your browser cache, because it looks like you have some outdated CSS/JS files loaded.

     

    At the moment we can agree that top bar design could be improved to look better with long menu names and we will try to fix this mega menu issue.

    Shufflehound
    Moderator

    Hi there,

     

    Thank you for sharing these screenshots.

    Can you please give us a link to your website, so we can inspect these issues in a working website? (you can share website link in private content field)

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Please test our latest beta version bellow:


    Please login to access this file

     

    Issues 1, 2, 4 and 5 (there is now a new option under Theme Settings > Blog) should be fixed.

     

    About issues 2 – can you please send us a screenshot and tell us which browser are you using? At the moment we couldn’t replicate that issue.

    Shufflehound
    Moderator

    Hi there,

     

    We can confirm multiple of your reported issues and we are working on a fix for them.

     

    Beta version should be available in upcoming hours. 🙂

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    You can try to use fix for this topic: https://support.shufflehound.com/forums/topic/contact-form-settings-dont-stay-saved/#post-2637

    function wpmlsupp_1706_reset_wpml_capabilities() {
        if ( function_exists( 'icl_enable_capabilities' ) ) {
            icl_enable_capabilities();
        }
    }
    add_action( 'shutdown', 'wpmlsupp_1706_reset_wpml_capabilities' );

    Just add the above code in your theme’s functions.php file (between the <?php and ?> tags) and visit once the front-page.
    Then you can remove this snippet.

     

    Let us know if that works.

    Shufflehound
    Moderator

    Hi there,

     

    Sorry to hear that you are having an issue with our theme.

     

    Can you please tell us if you imported one of our demos and if this issue goes away if WPML is disabled?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi blissout,

     

    I hope you are well today and thank you for your question.

     

    Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?

     

    Best regards,

    Shufflehound team

    in reply to: video player

    Shufflehound
    Moderator

    We have a one experimental solution for this issue to try:

    1. Go to jevelin/framework-customizations/theme/options/posts
    2. Make a copy of fw-portfolio.php file
    3. Rename it to your custom post type name
    4. Test it

     

    Let us know if that works.

    Shufflehound
    Moderator

    Hi there,

     

    You should understand that we are a company with multiple employees, therefore you were just speaking with one of our support forum moderators.

     

    Refund is given and this topic will be closed.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Did you try to change WooCommerce Lightbox option under Theme Settings > WooCommerce ? 

     

    Update: We can see that it is working now in your website (at least for us).

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We added this feature in the latest theme version 1.1.0 (available in Themeforest).

    You can find it under Theme Settings > Header > Elements.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    This issue is fixed in the latest theme version available in Themeforest (1.0.10 version).

    Sorry for inconvenience.

     

    Best regards,

    Shufflehound team

    in reply to: line 1197

    Shufflehound
    Moderator

    Solution for this topic

    Thank you! 🙂

     

    Please try to to go  Admin Dashboard -> Appearance -> Theme Settings -> Titlebar and disable it. Let us know if the issue is fixed.

    Shufflehound
    Moderator

    Can you please give us a link to your website, so we can take a look on your page structure?

     

    Also did you try to change page template to Blog? And then under Page settings > Blog adjust settings further?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Can you please try this CSS snippet bellow?

    #page-container #heading-e165c32a435b18bc01c026e3c5050986 .sh-heading-content {
        font-family: 'raleway'!important;
        font-size: 65px;
        font-weight: 300!important;
    }

     

    Let us know if that works.

    Shufflehound
    Moderator

    Hi there,

     

    Can you please give us a link to your website, so we can take a look on your page structure?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Looks like you are using a different layout, therefore a different snippet is needed. Please try this one bellow and let us know if the issue is fixed.

    .sh-testimonials-quote-icon {
        display: none!important;
    }
Viewing 20 posts - 3,121 through 3,140 (of 3,574 total)