Forum Replies Created
Hi there,
Yes, for this feature it would be better to use Contact Form 7 plugin, you can download it here. Works great and have many customization options.
Best regards,
Shufflehound team
Hi there,
It is hard to say what could be the issue, because it is working to us.
Can you give us a login data to your website? (our email can be found at the bottom of the page) and we will take a look.
Best regards,
Shufflehound team
Can you give us your website access date so we can take a look (our email can be found in the bottom of the page)? Because at the moment it is working fine for us.
Glad we could help. 🙂
Hi there,
Please test our latest theme version available to download in ThemeForest and let us know if the issue is fixed.
Best regards,
Shufflehound team
Let us know if the issue if fixed.
We don’t write full email address because of the bot issue.
At is @ and dot is .
Anyway we just emailed you to your support account email address.
Update: Solved by email support. Issues was outdated theme version, when Google Maps API key option wasn’t available.
Please download and test our latest beta version bellow.
After updating theme please go to the theme settings or customize (depending on which of them you used last) and press save.
Hi there,
Sorry to hear this.
Our theme has backup option built-in under Tools > Backup, which you can use till this issue is resolved.
We will test your steps to reproduce this issue and update this topic for any news.
Update: This looks like a plugin related issue, we are now working to fix it.
Best regards,
Shufflehound team
Yes, our email is support at shufflehound dot com.
Nice to hear that. 🙂
Can you send us your site login data to our email? Because at the moment we have no idea what could be the issue.
You can use plugin: Easy Theme and Plugin Upgrades to update theme version.
Thank you for these images.
We will continue to for on this issue to solve it completely.
Hi there,
Did you add API key under Google Maps element option? (Theme Settings API option is outdated and will be soon removed)
Best regards,
Shufflehound team
Hi there,
We made some research on this and at the moment we can try to add a new option for mobile column widths (for less than 767px width).
Best regards,
Shufflehound team
Yes, but that is how it works for us in the latest beta version after fixing blank portfolio page issue. Therefore it is not clear what is the issue.
Yes. Usually theme version change won’t make any difference for website information.
Hi there,
Please download and try our latest beta version and let us know if this issue is fixed.
Best regards,
Shufflehound team
Hi there,
Out basic documentation should be included with our theme and let us know if you have any suggestions.  🙂
Please download and test our latest beta version bellow. We added a new option under Theme Settings > General > One Page Navigation.
