Shufflehound profile

Home Forums Shufflehound

Forum Replies Created

Viewing 20 posts - 1,001 through 1,020 (of 3,574 total)
  • Author
  • Shufflehound
    Moderator

    Oh, we meant if you can show us where did you see the switch with the two icons (the first of your screenshots).

    Yes, we already saw that you have the single switch version on your website.

    Shufflehound
    Moderator

    Hi there,

     

    It seems that there was a bug in our update server and now it should be fixed.


    @eveonhq
    we managed to update the theme via the dashboard


    @Good0guy
    please test it now and let us know if the issue is fixed (an update recheck will be needed)

     

    Best regards,

    Shufflehound team

    • This reply was modified 1 year, 11 months ago by Shufflehound.

    Shufflehound
    Moderator

    It seems that the combined button is our default switch for the dark mode.

    Can you give us a link to where you found the old variation?

    Shufflehound
    Moderator

    Hi there,

     

    First of all, can you please add the custom CSS we have mentioned above? It is needed to fix the width issue.

     

    About the issue itself, it seems that we didn’t quite understand it. Maybe you can attach a screenshot or video?

     

    Best regards,

    Shufflehound team

    in reply to: Activate Sticky Header

    Shufflehound
    Moderator

    Thank you for your suggestion.

     

    We will think about implementing it in the future.

    Shufflehound
    Moderator

    We can see that you have a pending update found, so it seems that it is working (screenshot added below)

    Attachments:
    You must be logged in to view attached files.

    Shufflehound
    Moderator

    Hi there,

     

    We don’t really remember what we did, but most likely we added custom code under Jevelin Settins > CSS & JS section.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Currently, we don’t have a mac where we could test it.

     

    Does this issue also appear on iPhones or iPads? We tested the main page but it worked fine on those devices.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We could create a custom CSS for that.

    Can you please give us a link to the page which, have this section?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Can you please give us a link to the page which have this section?

    We browse your website, but couldn’t find it.

     

    Best regards,

    Shufflehound team

    in reply to: Category pictures

    Shufflehound
    Moderator

    Hi there,

     

    Unfortunately, it seems that the page builders we use for the theme don’t offer such functionality.

    It might be possible with custom code, but that would be outside of the theme support.

     

    Best regards,

    Shufflehound team

    in reply to: background image link

    Shufflehound
    Moderator

    Hi there,

     

    It seems that this issue is happening due to the Slider Revolution plugin zoom animation. We can see that on most devices this works fine, but on some, it is causing the issue.

     

    We tried multiple fixes, but currently, we couldn’t find a solution that would work on all devices. At this moment we can recommend disabling the zoom animation.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    It seems that the icons are working now. Did you manage to fix them?

    That kind of issue most likely is related to the website setup, where icon files are loading from different domains or something similar.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We are using a Javascript library for the share functionality and it seems that the library is now a little bit outdated.

    We can give you a code on how to disable the Pinterest share functionality, but adding it in that exact places won’t be that easy, due to the fact that the plugin is creating it.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    About your questions:

    1. We just tested the share functionality and it seems that it was working fine for us on Google Chrome 111 version. Which browser version are you using? Maybe some extension is blocking it?
    2. It seems that your website has some setup issues – Access to font at ‘https://www.chambre-immobiliere.lu/wp-content/themes/jevelin/fonts/Simple-Line-Icons.woff2?ver=2.4.0’ from origin ‘https://chambre-immobiliere.lu’ has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Might be somehow related to that your assets are loading from another subdomain than your website. When we visit your website from – https://www.chambre-immobiliere.lu everything seems fine 

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We have made functionality for auto updates when the theme license is entered in the dashboard. If you have experienced issues with it we can offer to log in to your website and inspect the issue (you can share it in the private information field).

     

    About manual updating, you can just upload the zip file (like the first time) and no customizations will be lost.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    There should be an option called order by and there you can select the option random.

     

    Let us know if that works! 🙂

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    It seems that the links are correct, but for some reason redirect to the homepage. Here you can see how it should work – https://gillion.shufflehound.com/author/gillionshufflehound/

     

    Maybe some plugin is causing that. You can try to disable non-essential plugins and see if that helps. Otherwise, we can offer you to log in to your website and inspect it further (you can share them in the private information field).

     

    About the customizations, currently, there are not a lot of options for that specific page.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We are not sure why that could be happening.

    Maybe you can share login details to your website, so we can test this further? (you can share them in the private information field)

     

    Best regards,

    Shufflehound team

    in reply to: Issue with Elementor

    Shufflehound
    Moderator

    Hi there,

     

    It seems that the video didn’t attach (maybe it was too large).

    Can you please try sending it again? Maybe you can host it somewhere and send us a link.

     

    Best regards,

    Shufflehound team

Viewing 20 posts - 1,001 through 1,020 (of 3,574 total)