Shufflehound Support profile

Home Forums Shufflehound Support

Forum Replies Created

Viewing 20 posts - 21,381 through 21,400 (of 26,111 total)
  • Author
  • Hi @vanityinvancity,

     

    I hope you are well today and thank you for your question.

     

    It is displayed in our another Gillion theme.

     

    In Jevelin theme Media elements are displayed in the Content elements as shown in the attached screenshot.

     

    Best regards,
    Shufflehound team

    Attachments:
    You must be logged in to view attached files.
    in reply to: media element

    Thank you for your cooperation 🙂

    Hi @visitart,

     

    Sorry to hear of the problem you are having.

     

    Are you getting the test email sent from from your site using the following plugin.

    https://wordpress.org/plugins/check-email/

     

    Have you configured the contact form 7 settings correctly?

     

    Are you using your own custom email address on your site?

     

    Best regards,
    Shufflehound team

    in reply to: Contact form 7

    Solution for this topic

    Hi @vesna,

     

    Sorry to hear of the problem you are having.

     

    This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

     

    If it is not plugin conflict then would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?

     

    Best regards,
    Shufflehound team

    in reply to: Customize Loading…

    Hi @dano007,

     

    I hope you are well today and thank you for your question.

     

    I have tested it on my test site and it’s working fine for me using latest version of Jevelin theme as displayed in the attached screenshot.

     

    Please make sure you are using below latest version of theme and latest versions of plugins on your site.

     


    Please login to access this file

     

    If you are still facing the issue then could you please share the screenshot of it so that i can troubleshoot it?

     

    Best regards,
    Shufflehound team

    Attachments:
    You must be logged in to view attached files.

    Hi @laszlo_oe,

     

    I hope you are well today and thank you for your question.

     

    If the portfolio content only consists of images and not any text then it will display like that on portfolio item pages as there isn’t any content to display there.

     

    Do you want that raw code to hide on portfolio item pages?

     

    If yes then could you please share me the page URL from your site where it is displaying so that i can help you to achieve it?

     

    Best regards,
    Shufflehound team

    You have to use there facebook page name but it seems you are using there facebook user name.

    Please try using facebook page name there like shufflehound.

    Solution for this topic

    This is a known issue as reported in the following topic which will be resolved ASAP.

     

    https://support.shufflehound.com/forums/topic/empty-post-page/#post-14771

    In the meanwhile please try using below CSS code to resolve it.

     

    @media screen and ( max-width: 1024px ){
    .sh-group.blog-list.blog-style-masonry {
        opacity: 1;
    }
    }

    Solution for this topic

    To make it work on featured post also please try using below CSS code instead of the above shared CSS code.

     

    #content .post-categories a {
        font-weight: 600;
    }

    Hi @kornwika,

     

    I hope you are well today and thank you for your questions.

     

    You can limit amount of text shown in post grid from the Description Length field of theme blog settings as shown in the attached screenshot.

     

    Could you please tell me what you want to adjust in the image by sharing the page URL from your site where it is displaying so that i can help you to adjust it?

     

    Best regards,
    Shufflehound team

    Attachments:
    You must be logged in to view attached files.
    in reply to: adjust post grid size

    Hi @irisshalev,

     

    I hope you are well today and thank you for your question.

     

    You can use Image Carousel element of visual composer page builder to achieve this as shown in the attached screenshot.

     

    Best regards,
    Shufflehound team

    Attachments:
    You must be logged in to view attached files.

    Hi @irisshalev,

     

    Sorry to hear of the problem you are having.

     

    Do you mean all the widgets added in the Blog widgets widget area not work or any specific widget added in it?

     

    The blog widgets widget area is working fine for me using latest version of theme.

     

    This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

     

    If any specific widget is not working for you then please tell me the name of that widget.

     

    Best regards,
    Shufflehound team

    Hi @mircodm,

     

    I hope you are well today and thank you for your questions.

     

    Hi, in documentation I can’t found how to enable review. Can you help me?

    I am not sure which review you are talking about so could you please share screenshot or page URL of it so that i can help you?

     

    If you are talking about woocommerce product review then you can enable it as described in the following page.

     

    https://www.goldenoakwebdesign.com/blog/how-to-enable-reviews-comments-for-all-woocommerce-products-in-wordpress

     

    It’s possible create one sidebar for blog and one for homepage (foodie template)?

    You can try using below plugin to achieve this.

     

    https://wordpress.org/plugins/custom-sidebars/

     

    Best regards,
    Shufflehound team

    in reply to: Enable review

    Again i am asking you so please focus on it.

     

    In your shared screenshots, i can see you have set site logo but don’t see the Favicon set as shown in my attached screenshot so please make sure you have set it and share the screenshot to me.

     

    Instead of just sharing your site URL could you please share me the exact page URL from your site where it is not displaying correctly so that i can troubleshoot it?

    Attachments:
    You must be logged in to view attached files.

    Slider is in attachment.

    I can’t guess from your shared screenshot which slider you are using so could you please tell me?

     

    Visual page builder content element slider or Visual composer slider?

     

    4. I don’t want ad in header. In my attachment, you can see place for ad in sidebar and in footer. Where to upload design for that positions?

    4. Found where to upload ad on post page… In ad widget. ? But I have problem when try to add advertisement widget on Page Widget (home page). I can’t upload an image there. (first and second attachment)

    You can use any of the following ad widget plugin to display ads in the sidebar.

     

    https://wordpress.org/plugins/ad-widget/

    https://wordpress.org/plugins/meks-easy-ads-widget/

     

    8. Is there any chance to change “Latest posts” layout or to delete this part somehow? (third attachment)

    Could you please share me the page URL from your site where it is displaying so that i can help you to delete it?

    Solution for this topic

    You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.

     

    Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

     

    .archive.category  div#sidebar,
    .archive.tag  div#sidebar,
    .search-results  div#sidebar {
        display: none;
    }
    
    .archive.category  div#content,
    .archive.tag  div#content,
    .search-results  div#content {
        padding: 0;
        width: 100%;
    }

    Could you please share me the page URL from your site where it is displaying correctly so that i can help you?

    Solution for this topic

    Hi @stezelco,

     

    I hope you are well today and thank you for your question.

     

    You can hide it by adding the following CSS code in the Custom CSS code option of your theme on the below path.

     

    Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

     

    .sh-nav li.menu-item.sh-nav-search,
    .sh-nav li.menu-item.sh-nav-share,
    .sh-nav li.menu-item.sh-nav-readmore {
        display: none;
    }

     

    Best regards,
    Shufflehound team

    @guillaume To help us keep support thread separates could you please create your own thread for your question instead of replying on others thread as it makes the thread messy and hard to read.

     

    If you want to you can also add reference of this thread in your newly created thread.

     

    We would be more than happy to help you on your new thread.

    You are most welcome here 🙂

Viewing 20 posts - 21,381 through 21,400 (of 26,111 total)