Forum Replies Created
You are most welcome here š
HiĀ Steven,
I hope you are well today and thank you for your question.
Please make sure you are using latest version of safari browser and Jevelin theme fromĀ http://support.shufflehound.com/download/jevelin-beta/
Also does the same happen for you on our demo site hereĀ https://jevelin.shufflehound.com/hello/Ā ?
Best regards,
Shufflehound teamHiĀ Marion,
I hope you are well today and thank you for your question.
Problem NĀ°1 : page is with top menu, and setting with side menu (Screenshot attached)
It seems you are using older version of theme on your site so please try using latest version of it by downloading it fromĀ http://support.shufflehound.com/download/jevelin-beta/
If the problem persists then would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately on the email id [email protected] and then notify me on this topic?
Problem NĀ°2 : Top bar image is not displaying but itās ok in the page settings (same screenshot)
Please try enabling Titlebar as shown in the attached screenshot.
I am not sure which page settings you are changing as the shared page is a category archive page and not single page.
Best regards,
Shufflehound teamThank you for sending the error log but there isn’t any error in it but just the log of xmlrpc and cron job activities which are not errors. I think you assume due to file name that whatever in the file are errors but this is not true.
Also sorry for misunderstanding i thought you are talking about normal pages but now i understood that you are talking about different home page templatesĀ which works Ā on our demo site because we have used there multisite.
i don’t think you need to use multiple home page templates on your single site and on demo site it is only for display purpose but if you still want to use it then use the latest version of theme fromĀ http://support.shufflehound.com/download/jevelin-betaĀ and create pages for each of those template and import the appropriate template for those pages from visual page builder as shown in the attached screenshot.
Solution for this topic
Thank you for sharing the site details.
I logged in to your site and the styling theme settings are working fine for me as shown in the attached screenshot so please try using it on different browser as this can be your browser issue.
Also you can use the Styling settings from theme options as shown in the second attached screenshot.
Solution for this topic
You can change the header text and remove breadcrumb from Home page header settings as shown in the attached screenshots. I have tested it on your site and it is working fine.
Also i can see you have added footer logo on your site as shown in the attached screenshot.
Just ignore the titlebar settings as it is not for header but the title of the page as shown in the last attached screenshot.
You can left align the text and changes its colorĀ by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
h1.titlebar-title-h1, .sh-titlebar-desc { text-align: left; color: #7dc35c!important; }Please change the color value in the above code to whatever you want to use by referring the following pages.
http://www.w3schools.com/html/html_colors.asp
http://www.w3schools.com/html/html_colorvalues.asp
http://www.w3schools.com/tags/ref_colorpicker.aspThank you. So, if I follow your steps, I will I need to start from the beginning and Install all content, Plugins and Demo content all over again and therefore this will override any changes I have made, to color, text, graphics. Is this correct?
No only the theme files will be updated and nothing else will be removed or changed but if any the new options added in the latest theme version then you have to configure it from theme settings.
Also i do recommend you to take backup from Tools ->Ā Backup before updating theme so that if anything goes wrong then you can recover it.
HiĀ Marion,
I hope you are well today and thank you for your question.
Could you please share me the page URL from your site where it is not workingĀ so that i can troubleshoot it?
Best regards,
Shufflehound teamHiĀ Steven,
I hope you are well today and thank you for your question.
Yes you can do this by deleting the existing Jevelin theme and then download and install new version of theme manually as described on the following pages.
http://freewptp.com/how-to-install-wordpress-theme/
http://freewptp.com/install-wordpress-theme-manually/
Best regards,
Shufflehound teamHi @joanmateu,
I hope you are well today and thank you for your question.
Both the ways are same andĀ no one isĀ best soĀ you can update it however you want which you think is easier.
Best regards,
Shufflehound teamHi @Oakes89,
Sorry to hear of the problem you are having.
You can try resolving this issue by increasingĀ Max Upload Filesize using any of the following solutions
http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/
https://wordpress.org/plugins/upload-max-file-size/
IfĀ increasingĀ Max Upload Filesize doesn’t resolve the issue then try using the solutions posted on the following pages.
https://theme-fusion.com/knowledgebase/are-you-sure-you-want-to-do-this/
https://premium.wpmudev.org/blog/are-you-sure-you-want-to-do-this-error-wordpress/
Best regards,
Shufflehound teamThank you for sharing the site details.
I logged in to your site and set the featured image to the post without any issue as shown in the attached screenshot.
Could you please try setting featured image using different browser?
Hi @ddewit,
I hope you are well today and thank you for your question.
You will find it on the following page in theĀ Changelog section.
Best regards,
Shufflehound teamHi @ddewit,
I hope you are well today and thank you for your question.
Just go to the themes section in your WordPress site admin area and click on the Jevelin theme then in the pop up you will see the theme version as shown in the attached screenshots.
Best regards,
Shufflehound teamHi There,
I hope you are well today and thank you for your question.
You can update theĀ theme as described on the following pages.
https://premium.wpmudev.org/blog/how-to-update-themeforest-themes-with-the-envato-wordpress-toolkit/
Best regards,
Shufflehound teamIt seems the theme file is not uploaded due to large file size but i will share it hereĀ http://support.shufflehound.com/download/jevelin-betaĀ ASAP.
Hi Steven,
I hope you are well today and thank you for your question.
First of all please use the latest attached beta theme version.
The Fitness Demo is same as Basic full demo except home page so import it fromĀ Demo Content Install and then for the home page import the Home Fitness template from visual page builder as shown in the attached screenshot.
Best regards,
Shufflehound teamWould you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately on the email id [email protected] and then notify me on this topic?
Please share us your error log file so that we can check it.
To resolve theĀ 404 errors please try resaving permalink settings on your site as shown in the attached screenshot.
HiĀ G,
I hope you are well today and thank you for your question.
I can see on your shared page the featured images are displaying for blog posts as shown in the attached screenshot.
Please advise.
Best regards,
Shufflehound team
