Forum Replies Created
Just download the attached latest version of the theme and install it on your website as described here https://support.shufflehound.com/blog/2018/01/24/installing-theme/
The content in the shared screenshots looks fine.
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Redux framework, Elementor, and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
If it still doesn’t resolve for you then would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having the text “Enter your private content here (only you and forum moderators will be able to see it)”?
Awesome great to see you got it worked.
Please advise if you have more questions.
Have a fantastic day!
You are most welcome here 🙂
Hi @empowershop,
I hope you are well today and thank you for your question.
You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Jevelin -> Theme Settings -> Custom CSS/JS -> CSS Code
.woocommerce #page-container ul.products a.button.add_to_cart_button { top: -12px !important; left: 5px; }Best regards,
Shufflehound teamHi @cathrr,
I hope you are well today and thank you for your question.
Please make sure that you are using the below latest version of the theme and install the theme required plugins from Admin Area -> Appearance -> Install Plugins
Which demo content have you imported?
Could you please clear and temporarily deactivate the W3 Total Cache that you are using on your website?
Best regards,
Shufflehound teamSolution for this topic
Hi @marauf,
I hope you are well today and thank you for your question.
I logged into your website and resaved the theme settings and cleared your website cache that started displaying the WPbakery header.
Could you please confirm it?
Best regards,
Shufflehound teamHi @wamamma,
I hope you are well today and thank you for your questions.
1.) image is stretched. How do I make it look correct?
You can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Jevelin -> Theme Settings -> Custom CSS/JS -> CSS Code
.single-post .post-meta-thumb img { width: auto !important; min-width: 1px !important; } .single-post .post-meta-thumb { max-height: 100%; }2.) when you select a post to view, it only shows the description, not the whole text. I know that I can increase the characters of the description to 250 but I would like to view the whole post. Is this possible in jevelin?
The Jevelin theme displays the whole post on the single post page.
If it doesn’t display for you then could you please share the screenshot of the post content from your website admin area so that I can troubleshoot it?
Best regards,
Shufflehound teamOn tablet, it shows 3 of my 4 “sliders”, the first one always lacks, and “accent” behaviour (active) does’nt work at all (please see attachment img2)
After further troubleshooting I could confirm the issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
I could confirm the issue on your website but it works fine on my website using the same element settings as shown in the attached screenshot.
I am not sure why it is not working on your website but could you please try using a different Google map element as displayed in the second attached screenshot.
What do you mean by it doesn’t work?
Are you getting any errors when you try to send the email?
If yes then please share the error.
Also, you can share it here privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”.
Actually, we are still troubleshooting it, and will take some time.
Thank you for your patience.
Solution for this topic
Hi @wilfried,
I hope you are well today and thank you for your question.
You can try resolving it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Jevelin -> Theme Settings -> Custom CSS/JS -> CSS Code
#rev_slider_1_1_wrapper { left: 0 !important; }Best regards,
Shufflehound teamWould you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Yes, please share the latest and last working versions of the add-ons plugin on the email ID [email protected]
@zelldi Please contact Google support to know why this is happening.
If it has anything to do with the theme then we will surely help you.
I could confirm the sticky mobile header issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
In the meanwhile, you can disable the sticky header on mobile from the theme header settings as shown in the attached screenshot.
To help us keep support thread separates could you please create a new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.
If you want to you can also add a reference to this thread in your newly created thread.
We would be more than happy to help you with your new thread.
Thank you for your cooperation.
We can’t create a ticket so please create it and share the replies here by taking screenshots.
Also, could you please share the latest and last working versions of the add-ons on the email ID [email protected]
