Forum Replies Created
It is a font file that displays simple line icons on your website.
You can not do anything to optimize the font file.
You can remove it completely on your website If you don’t use simple line icons on your website.
I just need to make my slider so that it is full width of the screen.
Can you tell how I change this?
I logged into your website and removed the padding of the column containing the slider so that it will display full width.
Could you please check it now?
Also, the portfolio images loads quite slow is there any way to speed it up?
To optimize images and load them faster, you can use any of the following plugins.
I updated the theme and now two popups open. How to fix
The other lightbox is displayed by the simple lightbox plugin that you are using on your website so please deactivate it.
Also when I am in a portfolio single page the arrows to go left or right work in the opposite direction. Going right goes back. How to fix?
This is how it works that you can see on the below demo page.
https://jevelin.shufflehound.com/portfolio1/project/gray-bag-mock-up/
You are most welcome here 🙂
You are most welcome here 🙂
Could you please test it clearing your browser cache or using a different browser?
Hi @lorena.redzepovski,
I hope you are well today and thank you for your question.
I visited your shared website but didn’t see any border on it as shown in the attached screenshot.
Please advise.
Best regards,
Shufflehound teamHi @eshapsay,
I hope you are well today and thank you for your question.
Please make sure that you are using the below latest version of the theme.
If you are still facing the issue then could you please share your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamSolution for this topic
Hi @carloslofstedt,
I hope you are well today and thank you for your question.
It seems you are using an older version of the theme on your website so please update it to the below latest version as described here https://support.shufflehound.com/updating-theme/
Please clear your browser cache after updating the theme so that the latest js and CSS files will be loaded.
Also, this can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson, Redux framework, and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Best regards,
Shufflehound teamHi @carloslofstedt,
I hope you are well today and thank you for your question.
There can be various other reasons why your site is loading slow as described in the following pages.
https://www.bitcatcha.com/blog/2015/10-frustrating-reasons-why-your-website-speed-is-slow/
https://www.pickaweb.co.uk/kb/website-running-slow/
https://gtmetrix.com/why-is-my-page-slow.html
You can improve your site performance as described in the following pages.
http://www.wpbeginner.com/wordpress-performance-speed/
https://codex.wordpress.org/WordPress_Optimization/WordPress_Performance
https://wpengine.com/blog/page-speed-wordpress-performance/
https://themetrust.com/test-wordpress-site-performance/
To optimize images and load them faster, you can use any of the following plugins.
https://wordpress.org/plugins/ewww-image-optimizer/
https://wordpress.org/plugins/wp-smushit/
Best regards,
Shufflehound teamI logged into your website and it displays fine for me as shown in the attached screenshot.
Please advise.
I get this error message “The password you entered for the username is incorrect.” now.
I could confirm the issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
The issue only occurs portfolio demo content created using the Unyson page builder so in the meanwhile you can import other portfolio demo content.
I am not sure why this is happening for you.
This can be due to the misconfiguration of AMP settings.
Have you tried changing AMP mode in the AMP plugin settings?
Also, this can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson, AMP, Redux framework, and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
You are most welcome here 🙂
Hi @DPG84,
I hope you are well today and thank you for your question.
You can achieve this by editing the page and setting its title bar off as shown in the attached screenshot.
Best regards,
Shufflehound teamSolution for this topic
Hi @rajito,
I hope you are well today and thank you for your question.
You have to create an anchor link to achieve this.
You can find more information about the internal page anchor link in the following pages.
https://en.support.wordpress.com/splitting-content/page-jumps/
https://www.wendycholbi.com/anchor-links-jump-links/
Best regards,
Shufflehound teamHi Sara,
Sorry to hear about the problem you are having.
Please make sure that you are using the below latest version of the theme.
Also, would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Best regards,
Shufflehound teamNo, I didn’t get it so please share it again and also send it on [email protected]
Glad it is working fine for you.
It will work for the customers after a few pages refresh or clearing the cache.
