Forum Replies Created
Hi @tjgott,
I hope you are well today and thanks for posting here.
I could confirm the issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
In the meanwhile, you can change the theme settings from the below path.
Admin Area -> Jevelin -> Theme Settings
Best regards,
Shufflehound teamHi @marauf,
I hope you are well today and thank you for your question.
This is happening because of the padding added to the column of the header that is created using the WPBakery page builder so please remove the padding to resolve the issue.
Best regards,
Shufflehound teamI have tested it on your website and it is working fine for me now.
Please test it using a new Shufflehound Information Widget.
Yes, please deactivate all the cache plugins used on your website.
Awesome great to see you got that fixed.
Please advise if you have more questions.
Have a fantastic day!
Hi @rakish,
I hope you are well today and thank you for your question.
Could you please tell me exactly what issue you are facing with login/registration on your website?
Also please try temporarily using the Twenty Twenty One theme on your site and check whether the login/registration functionality works fine on your website.
Best regards,
Shufflehound teamAwesome great to see you got that resolved.
Please advise if you have more questions.
Have a fantastic day!
You can update premium plugins bundled with the theme from the below path.
Admin Area -> Appearance -> Install Plugins
As said in my earlier reply that please deactivate the WPO Minify Cache used on your website.
Hi @MuglasAdventues,
I hope you are well today and thank you for your question.
I don’t see any issue on your landing page as shown in the attached screenshot.
Please advise.
Best regards,
Shufflehound teamHi @rpicone93,
I hope you are well today and thank you for your question.
Could you please share your site URL where it’s happening so that I can troubleshoot it?
Also, please tell me from where are you trying to change the logo?
Best regards,
Shufflehound teamI don’t see any problem in your shared screenshot.
Please advise.
You are most welcome here 🙂
Could you please clear and temporarily deactivate the WPO Minify Cache that you are using on your website so that I can troubleshoot it?
Also, please update the theme to the below latest version.
also, how long do you expect to wait until you see changes to the header?
It displays immediately If you are not using any cache.
Solution for this topic
Hi @MuglasAdventues,
Thank you for your questions.
You can use any page builder but please do not switch between page builders or else you will lose the content so choose the page builder that you want to use initially when you create the article content.
Currently installed: WP Bakery (but I disable Gutenburg yes?),
Yes, you can disable the Gutenburg If you want to.
Elementor (although I don’t use this at all, so should I have it?),
You can disable it if you are not using it.
yellow pencil (but this is not a builder just a css wysiwyg yes?),
Yes, you are right.
we do not require woocommerce and after security issues this was deactivated, Unyson has been deactivated,
You can deactivate them if you are not using them.
and what is AMP?
AMP stands for Accelerated Mobile Pages. After being announced in 2015, backed by Google, WordPress and other big names – AMP is a framework that puts your website on a diet by stripping down pages to the bare HTML so they load faster on mobile.
Please find more information about it on the below page.
https://www.mobiloud.com/blog/5-best-wordpress-amp-plugins
Best regards,
Shufflehound teamHi @MuglasAdventues,
Sorry to hear about the problem you are having.
Could you please share your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamYou are most welcome here 🙂
I could confirm the issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
You can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Gillion -> Theme Settings -> Custom CSS/JS -> CSS Code
.wp-block-gallery figcaption { z-index: 999; }Hi @vinesofvirginia,
I hope you are well today and thank you for your questions.
Could you please clear and temporarily deactivate the Autoptimize Cache that you are using on your website so that I can troubleshoot it?
Also, please make sure that you are using the latest version of Yellow Pencil editor or update it from the below path.
Admin Area -> Appearance -> Install Plugins
Best regards,
Shufflehound team
