Forum Replies Created
Hi @Holograf,
I hope you are well today and thank you for your question.
I could confirm the same issue on my website using your Instagram username but it is working fine using our Instagram username as shown in the attached screenshot.
Could you please try using our Instagram user name @shufflehound on your website?
Best regards,
Shufflehound teamHi @caleb,
I hope you are well today and thank you for your question.
You can remove it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
#page-container .header-mobile-search { display: none; }Best regards,
Shufflehound teamThank you for sharing the site credentials but I couldn’t log into your website using it.
I am not getting any error message but when I try to log in then I am getting redirected to the same log in page.
Could you please check it and make sure that it is working fine?
Awesome great to see you got that figured out.
Please advise if you have more questions.
Have a fantastic day!
You are most welcome here 🙂
Hi Elton,
I hope you are well today and thank you for your questions.
if we can put styling back to the listing, bold, italic would be great.
You can try achieving this using Yellow Pencil editor as described in the below page.
https://support.shufflehound.com/how-to-change-almost-any-element/
if we can add a video/photo in the listing
Currently, we can’t display video there.
The photo is already displaying on it as shown in the attached screenshot.
Best regards,
Shufflehound teamHi @MonologueHQ,
I hope you are well today and thank you for your question.
I have tested it on my test site and it’s working fine for me using the below latest version of Jevelin theme.
Please make sure that you are using the above latest version of the theme.
Also, this can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Best regards,
Shufflehound teamSolution for this topic
Hi William,
I hope you are well today and thank you for your question.
If you have not purchased this plugin and using the plugin bundled with the theme then you are not direct customer of that plugin so can not update that plugin until it is updated in the theme.
Please see more information about this on the following pages.
https://www.themepunch.com/faq/purchase-code-registration-faqs/#1447194367831-7941a825-85b2
https://www.themepunch.com/faq/update-to-5-0-via-ftp/
We will update the plugin bundled with the theme in every theme version so you don’t need to purchase it.
Just make sure you are using below latest version of theme and then just delete the slider revolution plugin and install updated one from Appearance -> Install Plugins
Best regards,
Shufflehound teamThen please try deleting and recreating those buttons in the Slider Revolution as described below.
https://wpexplorer-themes.com/total/docs/adding-buttons-sliders/
I would like to add something. It’s happened only on my homepage. I made a test on an other page and my modifications are take into account…
Ok then Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporarily share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)
Thank you for providing additional information.
It appears when in page there is the element ‘Blog posts’ or ‘Woo Recent Products AJAX’.
I could confirm it on my test site and reported the same to the theme developer.
Thank you.
I could confirm the issue on my test site that the Unyson Image Gallery Slider element hover effect is working fine on page but not on post, therefore, I notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
Hi Mai,
I hope you are well today and thank you for your question.
You can hide it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
@media (max-width: 782px){ #page-container .post-content-share-mobile-contaner .post-content-share-mobile { display: none!important; } }Best regards,
Shufflehound teamHi @Carrebear56,
I hope you are well today and thank you for your question.
Yes, you can do it.
Please refer below the page to know how to import demo content.
https://support.shufflehound.com/installing-demo/
Best regards,
Shufflehound teamHi @mizrakozan,
I hope you are well today and thank you for your question.
You can enable it from the theme settings as shown in the attached screenshots.
Best regards,
Shufflehound teamAwesome great to see you got the solution found.
Please advise if you have more questions.
Have a fantastic day!
Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporarily share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Please try changing above shared CSS code as below and test it clearing your browser cache.
body .post-container .sh-overlay-style1 .sh-overlay-item:last-child { display: table-cell; }That block is displaying fine for me as shown in the attached screenshot.
Please test it clearing your browser cache and using a different browser.
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Also, please make sure that you are using latest version of WpBakery page builder plugin.
