Shufflehound Support profile

Home Forums Shufflehound Support

Forum Replies Created

Viewing 20 posts - 6,661 through 6,680 (of 26,111 total)
  • Author
  • I logged into your website and confirmed the issue.

     

    This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

    Hi @FS_DE,

     

    I hope you are well today and thank you for your question.

     

    Could you please share the page URL from your site where it is displaying so that I can help you to achieve it?

     

    Best regards,
    Shufflehound team

    in reply to: List Indentation

    Hi @gbcommunication,

     

    I hope you are well today and thank you for your question.

     

    Yes, it’s possible.

     

    To achieve this, you have to develop custom code in the child theme of Jevelin theme.

     

    Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support

     

    If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5

     

    Best regards,
    Shufflehound team

    in reply to: Template for product

    Solution for this topic

    You can change it by adding the following CSS code in the Custom CSS code option of your theme on the below path.

     

    Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

     

    #page-container a.sh-portfolio-fancy-item-overlay-bg {
        background: rgba(247,190,0,0.8)!important;
    }

    Hi @havenbrad,

     

    I hope you are well today and thank you for your question.

     

    Please try changing it from the theme Styling settings as shown in the attached screenshot.

     

    If it still doesn’t change for you then could you please share the page URL from your site where it is displaying so that I can help you?

     

    Best regards,
    Shufflehound team

    Attachments:
    You must be logged in to view attached files.

    Hi @jburleson,

     

    I hope you are well today and thank you for your question.

     

    I have tested it on my test site and it’s working fine for me using the below latest version of Jevelin theme.

     


    Please login to access this file

     

    Are you using the Jevelin child theme?

     

    Could you please share your site URL where it’s happening so that I can troubleshoot it?

     

    Best regards,
    Shufflehound team

    As said above, the Unyson full width section only works in the page having full width layout and not posts.

     

    Are you trying to do it for posts?

     

    If yes then instead try using the below CSS code.

     

    .single-post #page-container .container.entry-content {
        width: 100% !important;
        max-width: 100% !important;
    }

    Hi @m-design,

     

    I hope you are well today and thank you for your question.

     

    You can update it by deleting the plugin and reinstalling it from Admin Area -> Appearance -> Install Plugins

     

    Best regards,
    Shufflehound team

    in reply to: Slider Revolution

    Hi @hussen.khamis,

     

    I hope you are well today and thank you for your question.

     

    You can remove them by adding the following CSS code in the Custom CSS code option of your theme on the below path.

     

    Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

     

    #page-container .sh-recent-posts-widgets-item-meta,
    #page-container span.post-meta-author {
        display: none;
    }

     

    Best regards,
    Shufflehound team

    The Unyson full width section only works in the page having full width layout as described in the below topic and not posts.

     

    https://support.shufflehound.com/forums/topic/full-width-section/#post-31940

    https://support.shufflehound.com/forums/topic/full-width-section-not-working/#post-26114

    The suggested enhancements are not implemented yet but will be developed ASAP.

    in reply to: Picture Crop issues

    Glad to see it is started working fine for you now!

     

    Please advise if you have more questions.

     

    Have a fantastic day!

    Hi @areed14,

     

    I hope you are well today and thank you for your question.

     

    Could you please share your site URL where it’s happening so that I can troubleshoot it?

     

    Also, please try clearing your browser cache.

     

    Best regards,
    Shufflehound team

    in reply to: not showing up in IE10

    Have you made sure that you are using the above latest version of the theme?

    You can achieve it using the theme settings as shown in the attached screenshot.

    Attachments:
    You must be logged in to view attached files.

    Thank you for sharing the site login credentials but it is not for admin user account so I can’t access mega menu settings.

     

    Could you please change the shared user account to admin account so that I can troubleshoot the issue?

    Hi @prvidojam,

     

    I hope you are well today and thank you for your question.

     

    I have tested it on my test site and it’s working fine for me using the latest version of Gillion theme as displayed in the attached screenshots.

     

    Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporarily share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?

     

    Best regards,
    Shufflehound team

    Attachments:
    You must be logged in to view attached files.

    Hi @dreamer108,

     

    I hope you are well today and thank you for your question.

     

    Could you please share the page URL from your site where it is displaying so that I can help you?

     

    Best regards,
    Shufflehound team

    Do you mean it works for old posts but not new?

     

    I have tested it on my test site and it’s working fine for me using the latest version of Gillion theme as displayed in the attached screenshot.

     

    Please make sure that you are using below the latest version of the theme.

     


    Please login to access this file

    Attachments:
    You must be logged in to view attached files.

    To help us keep support thread separates could you please create a new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.

     

    If you want to you can also add a reference to this thread in your newly created thread.

     

    We would be more than happy to help you with your new thread.

Viewing 20 posts - 6,661 through 6,680 (of 26,111 total)