Forum Replies Created
After some troubleshooting, I could confirm the issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
The Unyson button appeared. But the articles are no longer editable as before. Look this page where there are accordions. How can I change it with the classic editor ? Before the accordion appearing in an box to edit.
You have to click on the Unyson Page Builder button as displayed in the first attached screenshot.
In the article, the button doesn’t exist ?
You have to configure the Unyson plugin Page builder extension to work for posts as displayed in the second & third attached screenshots.
I search this button on your picture…
To use that button, you have to use the WordPress Shortcodes extension of Unyson plugin as shown in the fourth attached screenshot.
I can see it is loaded on your site below the page.
https://www.webgrafica-ec.com/home-creative-wpbakery/
You have to set that page as your site frontpage in your site Reading settings in the admin area.
Solution for this topic
It is a Google api key related issue so please recreate a new API key and make sure that you have configured it correctly by referring the topics shared above.
Please try adding the same slider in the content area of the page and check whether the white border displays there to confirm whether it is a slider issue.
Also, share me that page URL so that I can troubleshoot it.
You are most welcome here 🙂
Hi Andreas,
I hope you are well today and thank you for your question.
Could you please share the page URL from your site where it is displaying so that I can troubleshoot it?
Best regards,
Shufflehound teamTo process shortcode, you have to use do_shortcode function.
You are most welcome here 🙂
Hi @2idiotstravel,
I hope you are well today and thank you for your question.
The Gillion theme doesn’t display category description on the category page.
To display it you have to develop custom code in the child theme of Gillion theme as developed in the following topic for Jevelin theme.
https://support.shufflehound.com/forums/topic/add-text-into-category/#post-16390
https://support.shufflehound.com/forums/topic/customizing-category-pages/
Best regards,
Shufflehound teamI can see the og:description exists on your shared site but still, it doesn’t display on facebook.
Please try clearing and temporarily deactivating the cache that you are using on your website.
If it still doesn’t work then please contact facebook support to know why this is happening.
The shared addresses are not working on your site.
Please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
Also, please try using the solutions shared in the following topics to make it work.
https://support.shufflehound.com/forums/topic/maps-bottom-page/#post-39014
https://support.shufflehound.com/forums/topic/google-map-element-doesnt-work-properly/
We are in different time zones and also due to other issues we can’t do screen sharing.
You don’t need to provide me your site access or do screen sharing, just do as I have described in my above reply.
Hi @kassicox,
Sorry to hear about the problem you are having.
We confirmed this unexpected weird issue which we are troubleshooting and will resolve soon.
We will notify you here ASAP after fixing the issue.
Best regards,
Shufflehound teamSolution for this topic
Hi @2MPowerFit,
I hope you are well today and thank you for your question.
You get this warning message when you don’t activate the WooCommerce plugin when importing the demo content.
This is not a major issue as your demo content is imported successfully.
Do you face any issue after importing the demo content?
Best regards,
Shufflehound teamSolution for this topic
Hi @ipf_ivan,
I hope you are well today and thank you for your question.
You can remove it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.sh-recent-posts-widgets-count { display: none; }Best regards,
Shufflehound teamDid you not get the Unyson page builder button as shown in the attached screenshot?
If not then could you please share me the screenshot of the page edit screen?
You are most welcome here 🙂
Hi @skyweb,
Sorry to hear about the problem you are having.
I could confirm the issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
Best regards,
Shufflehound teamHi @soky,
I hope you are well today and thank you for your question.
Please try clearing and temporarily deactivating the WP-Super-Cache plugin that you are using on your website.
Also, please make sure that you have activated the theme required Unyson plugin.
Best regards,
Shufflehound team
