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Viewing 20 posts - 8,641 through 8,660 (of 26,111 total)
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  • You are most welcome here 🙂

    It is not a beta theme but the latest version of the theme. just ignore the Beta word added on the download button.

     

    You have to update your theme to the latest version as described above.

     

    You don’t need to rename any folder or file to achieve this.

    Hi David,

     

    I hope you are well today and thank you for your question.

     

    I am not sure what you meant by Note Review so could you please describe it a bit more?

     

    Also, do you want to know in whcih table it gets saved in the database?

     

    Best regards,
    Shufflehound team

    in reply to: review note

    Hi @aahmed,

     

    I hope you are well today and thank you for your question.

     

    Could you please share the page URL from your site where it is displaying so that I can achieve it?

     

    Best regards,
    Shufflehound team

    Hi @savethecat,

     

    I hope you are well today and thank you for your question.

     

    You can install or update the theme as described in the below pages.

     

    https://support.shufflehound.com/how-to-fix-the-theme-is-missing-the-style-css-stylesheet/

    https://support.shufflehound.com/installing-theme/

    https://support.shufflehound.com/updating-theme/

     

    Best regards,
    Shufflehound team

    Hi @italovaldivia,

     

    I hope you are well today and thank you for your question.

     

    Could you please share the page URL from your site where it is not working correctly so that I can troubleshoot it?

     

    Best regards,
    Shufflehound team

    Solution for this topic

    Hi @spalloney,

     

    I hope you are well today and thank you for your question.

     

    To achieve this, please make sure that you have disabled the theme Sticky Header option as shown in the attached screenshots.

     

    Best regards,
    Shufflehound team

    Attachments:
    You must be logged in to view attached files.

    You are most welcome here 🙂

    To achieve this, you have to develop custom code in the child theme of Jevelin theme.

     

    Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support

     

    If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5

    The above shared code will only work on the screen sizes smaller than 992px and you can move it up by changing the top value in minus such as -100px

    Hi @anastasija,

     

    I hope you are well today and thank you for your question.

     

    You have made the column containing it hidden on smaller screen sizes.

     

    Please edit the column and make sure that you have not made it hidden as shown in the attached screenshot.

     

    Best regards,
    Shufflehound team

    Attachments:
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    You are most welcome here 🙂

    Solution for this topic

    You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.

     

    Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

     

    .sh-footer-columns > .widget-item#text-3 {
        width: 100%;
    }

    Solution for this topic

    I logged into your shared site and imported the Beauty demo content on it as shown in the attached screenshot.

     

    Could you please confirm it?

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    Hi @anastasija,

     

    I hope you are well today and thank you for your question.

     

    You are using an older version of the theme on your shared site so please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/

     


    Please login to access this file

     

    Best regards,
    Shufflehound team

    Hm, what do you mean with “Had you made any changes to the theme files?“?

     

    I modified lot of settings as they are accessible in Appearence -> Theme Settings.

    If you have only made changes in the theme settings from Appearence -> Theme Settings then you have not changed the theme files and no need to worry.

     

    And this is what I mean. I changed there the color but in the Preview mode it appears again in the turquoise.

    Why aren’t used in the Preview mode my colors?

    To help us keep support thread separates could you please create a new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.

     

    If you want to you can also add reference of this thread in your newly created thread.

     

    We would be more than happy to help you with your new thread.

     

    in reply to: Bug in HTML code

     I’ve spent additional money on licensing that you’re now telling me was wasted.

    What do you mean?

     

    We have not told you anywhere to buy any plugin.

     

    I can edit the slider at the page level but not at the general level.

    What do you mean by general level?

     

    I cannot view my page through WP.  There is clearly a problem.  I’ve attached screenshots of what my view is and what I have access to.  The Unyson page editor is useless to me as you’ll see in the screenshoot.  The only 2 editors that it’s allowing me to edit in is YellowPencil and WPBakery.

    You are checking it in the wrong place.

     

    You have to check it as shown in the attached screenshot.

     

    As I mentioned above, when I load them at the page level I cannot see it at the “View site” level in WP

    What do you mean by View site level or page level?

     

    Could you please share with me the page URLs of them?

    By all means login!

    I can’t access your site login screen or admin area as it always displays me the error “internal error – server connection terminated”.

     

    One more thing that might be helpful.  I used WPBakery page editor for ShinnonF Fitness last month with this exact same template from your company.

    Let me tell you one more time again that “your site home page is created using the Unyson page builder and you can only edit it using the same page builder so the WPBakery page editor won’t display any content of the page created using Unyson page builder.”

     

    Please note that you can only edit the page using the same page builder that you used to create it so if you have used WPBakery or Unyson or any other page builder then please use the same page builder to edit the page.

     

    Please do not switch between page builders or else you will lose the content so choose the page builder that you want to use initially when you create the page content.

     

    You can create new pages using WPBakery page builder.

     

    Attachments:
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    in reply to: Demo Data Not Loading

    Now preview work but now there is another issue, when I updated revolution slider through jevelin I had an error and now no more slider plugin. When I try to install it again it says: the folder already exist.

    What error did you get?

     

    What can I do?

    To help us keep support thread separates could you please create a new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.

     

    If you want to you can also add reference of this thread in your newly created thread.

     

    We would be more than happy to help you with your new thread.

     

    If I erase the files on my ftp I will lose all my ork on the slider.

    No, you won’t lose your work as it is saved in the database.

    Please try changing the above shared CSS code as following.

     

    @media (max-width: 992px) {
    .vc_custom_1562159524825 .vc_custom_1562060260238 {
        top: 0 !important;
    }
    #page-container .vc_custom_1562159524825 .vc_custom_1562060260238 h2.sh-heading-content.size-custom {
        font-size: 30px !important;
    }
    }

    Hi @RareXtracts,

     

    I hope you are well today and thank you for your question.

     

    Could you please share the page URL from the below demo site where it is displaying so that I can help you to achieve it?

     

    https://jevelin.shufflehound.com/

     

    Best regards,
    Shufflehound team

Viewing 20 posts - 8,641 through 8,660 (of 26,111 total)