Forum Replies Created
Solution for this topic
It was not working on your shared site because it was conflicting with the Menu Icons plugin that you are using on your site.
I have deactivated the Menu Icons plugin on your site so please check it now.
I visited your shared site and saw this is happening because some themify font files are not aloading on your site.
Please try deleting and reinstalling the below latest version of the theme to resolsve the issue.
Hi @akshay.engg.cs,
Sorry to hear of the problem you are having.
It seems you are confused between the theme and the demo content.
The theme doesn’t have anything to do with demo content. The demo content is provided so that you can import it on your development site and see how it displays then change the demo content with your own content.
The demo content is created in the past so it contains old date but the date gets updated when you update the demo content.
You made the mistake by importing the demo conent on your live production site which is highly not recommended.
In short, this is not an issue of the theme or the demo content but you didn’t understand the demo content concept.
You can request a refund from the ThemeForest where you have purchased the theme.
Please advise if you have more questions.
Best regards,
Shufflehound teamYou are most welcome here 🙂
Hi @Lukather,
I hope you are well today and thank you for your question.
Could you please share the page URL from your site where it is not displaying so that I can troubleshoot it?
Best regards,
Shufflehound teamSolution for this topic
You can remove it from the theme Post Settings as displayed in the attached screenshot.
blog post preview (under photo)
Have you set the blog post settings as I have displayed in the above shared screenshot?
space between HOT TOPICS header and posts
You have to add this space by adding bottom padding or margin to the separator element.
If you don’t know how to use the WPBakery Page Builder then please refer the below plugin documentation.
Solution for this topic
It seems the issue with the migration that you did so please do it properly as described below.
You are most welcome here 🙂
Solution for this topic
Hi Ben,
I hope you are well today and thank you for your question.
It is the number of words and not characters.
You can set in the theme settings to display the number of words as shown in the attached screenshot.
Best regards,
Shufflehound teamIt should be displayed If you activate the mega menu extension of Unyson plugin.
Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
Please make sure that you are using a new demo installation method from Appearance > Import Demo Data as described in the below page.
https://support.shufflehound.com/installing-demo/
If you still get any error then please share the screenshot of it.
You are most welcome here 🙂
There isn’t any other way but you can just copy & paste it which will make the process faster.
Solution for this topic
Hi Joel,
I hope you are well today and thank you for your question.
This seems happened because you have switched the page editor from one to another causing the issue.
You can resolve the issue by restoring the last revision of the page.
Please note that you can only edit the page using the same page builder that you used to create it so if you have used WPBakery or Unyson or any other page builder then please use the same page builder to edit the page.
Please do not switch between page builders or else you will lose the content so choose the page builder that you want to use initially when you create the page content.
Best regards,
Shufflehound teamHi Jeremy,
I hope you are well today and thank you for your question.
You can activate the required plugins from Admin Area -> Appearance -> Install Plugins
The plugins such as Unyson, Slider Revolution, WooCommerce etc. are required.
Best regards,
Shufflehound teamHi @michielbles,
I hope you are well today and thank you for your question.
Please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
Also, please make sure that you are using latest version of Unyson plugin.
Best regards,
Shufflehound teamWould you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
Have you added the Blog Posts element below the HOT TOPICS divider line?
If yes then please share the screenshot from your site admin area where you have added it.
Hi Gertrude,
Thank you for your question.
I could confirm the issue on my test site that the Instagram and Youtube social icons options are not displaying in the theme settings as shown in the attached screenshot, therefore, notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
Best regards,
Shufflehound team
