Forum Replies Created
Hi David,
I hope you are well today and thank you for your question.
Could you please share your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @usdrweb,
I hope you are well today and thank you for your question.
I visited your shared site and it is working fine for me displaying sticky header on scroll.
Please test it clearing your browser cache or using a different browser.
Best regards,
Shufflehound teamSolution for this topic
Instead of deactivating the cache, please try clearing it.
If the testimonial still doesn’t work then please contact Hummingbird plugin support to configure its settings correctly.
Solution for this topic
This all happened because you are using two editors to edit the same page causing the issue.
I resolved the issue by restoring the last revision of the page.
Please note that you can only edit the page using the same page builder that you used to create it so if you have used WPBakery or Unyson or any other page builder then please use the same page builder to edit the page.
Please do not switch between page builders or else you will lose the content so choose the page builder that you want to use initially when you create the page content.
If you want to edit that page now then please do it by using Unyson page editor as shown in the attached screenshots and not the WPBakery page editor as the page is created using Unyson page editor.
Hi @sundar,
I hope you are well today and thank you for your question.
You can change it by using solution shared in the following topic.
https://support.shufflehound.com/forums/topic/change-default-url-logo-in-header/#post-5451
Best regards,
Shufflehound teamI understood the issue now.
Please clear and temporarily deactivate the Hummingbird and any other Cache that you are using on your shared site so that I can troubleshoot it.
Please don’t share sensitive information on the forum as this is a public forum so the information shared can be misused by others.
Please change the shared credentials ASAP.
If you want to share anything privately then you can do so by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”.
Could you please tell me which browser and phone you are using?
If possible please try using a different browser to check whether it is a browser-specific issue.
You are most welcome here 🙂
You are most welcome here 🙂
Hi @willdthrill,
I hope you are well today and thank you for your question.
You can make it print friendly using any of the below solutions.
https://wordpress.org/plugins/printfriendly/
https://torquemag.io/2017/09/make-your-website-printer-friendly/
https://wordpress.org/plugins/wp-print-friendly/
Best regards,
Shufflehound teamHi @willdthrill,
I hope you are well today and thank you for your question.
You can change featured image size as described in the below topics.
https://support.shufflehound.com/forums/topic/quality-images/#post-39496
https://support.shufflehound.com/forums/topic/blog-featured-image-size/#post-34207
Best regards,
Shufflehound teamHi Jan,
I hope you are well today and thank you for your question.
But the counter is not showing the FB icon. Do I need to add also the FB app ID and the FB app secret?
Yes, you need to add that also which you can find as described in the below pages.
https://www.shoutmeloud.com/get-facebook-app-id-secret-key.html
https://theonetechnologies.com/blog/post/how-to-get-facebook-application-id-and-secret-key
https://developers.facebook.com/docs/apps/
Best regards,
Shufflehound teamHi @adaonichabor,
I hope you are well today and thank you for your question.
You are referring the site created using a different theme and not Gillion theme.
Each theme provides a unique design and we can’t mix two, therefore, please refer the below Gillion theme demo site and tell me what you are trying to achieve which is displaying on the demo site.
https://gillion.shufflehound.com/
Best regards,
Shufflehound teamHi @adaonichabor,
I hope you are well today and thank you for your question.
You are using the plugin bundled with the theme therefore you are not direct customer of that plugin and cannot update that plugin until you purchase it.
Please find more information about it on the following page.
We update the plugin with every new theme version. In this case you can just delete old plugin version and reinstall latest plugin version bundled with theme from Appearance -> Install Plugins
Best regards,
Shufflehound teamHi @msilva80,
I hope you are well today and thank you for your question.
Could you please share the screenshot of it and share page URL from your site where it is displaying so that I can help you?
Best regards,
Shufflehound teamYou have not updated the theme on your shared site so, please update it as described above.
Also, this can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Solution for this topic
You can style the submit button using Yellow pencil editor as described above but if you can’t then please create a separate topic for it.
Hi @Meredith,
I hope you are well today and thank you for your question.
If you are using a new WordPress block editor then you can add links in it as described in the below pages.
https://wplift.com/wordpress-gutenberg-tutorial-block-editor
https://www.ostraining.com/blog/wordpress/how-to-use-text-and-image-blocks/
Best regards,
Shufflehound teamSolution for this topic
Hi @Olbe,
I hope you are well today and thank you for your question.
You can’t change its icons but can change its links as shown in the attached screenshot.
Best regards,
Shufflehound teamHi @cyu1012,
I hope you are well today and thank you for your question.
It seems from your shared screenshots that you are using the Block editor and not a Classic editor to edit the product.
Please try using a classic editor as described in the below pages.
https://wordpress.org/plugins/classic-editor/
https://gogutenberg.com/disable-gutenberg/
Best regards,
Shufflehound team
