Forum Replies Created
I didn’t change any URLs but it might have changed because of disabling the Unyson plugin.
It seems we have discussed this issue in your below existing topic.
https://support.shufflehound.com/forums/topic/custom-url-project/
Then you have to develop custom code to change it as described below.
https://zemez.io/support/wordpress/knowledge-base/changing-custom-post-type-slug/
In each of your replies, you are just referring to that it was working fine until the support person changed it but when I see all of your below-existing topics then I see that you have yourself asked the support person to change it.
https://support.shufflehound.com/forums/users/14728833/topics/
Especially in your below topics.
https://support.shufflehound.com/forums/topic/blue-turtle-image-wont-go-away/#post-73711
https://support.shufflehound.com/forums/topic/site-name-incorrect/#post-77088
In the below topic the support person has told you that this is happening because of the changes made on your website as per your requirements but you didn’t reply on that topic and instead created multiple topics that confused the things.
https://support.shufflehound.com/forums/topic/site-name-incorrect/#post-77088
The answer is simple If you don’t like the new changes then revert the changes and use the old way.
Please advise If you can’t revert the changes.
This is happening because of the below CSS code that you have added on your website using the Yellow Pencil Editor.
.vc_column-inner .wpb_wrapper .wpb_wrapper { position: relative; left: 164px; }To resolve the issue, please remove the above CSS code from your website.
You can reset the Yellow Pencil editor as described on the below pages.
https://yellowpencil.waspthemes.com/docs/managing-changes-on-entire-website/
https://yellowpencil.waspthemes.com/docs/managing-the-element-styles/I logged into your website and deactivated the Unyson plugin that you were using which resolved the issue.
Could you please confirm it?
It seems from your shared screenshot that you are using the redux framework on your website so please deactivate the Unyson plugin on your website as it conflicts with the Redux framework and check whether it resolves your issue.
Hi @sortedmedia,
I hope you are well today and thank you for your questions.
To achieve this, you have to develop custom code in the child theme of the Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamYou are most welcome here 🙂
You are always welcome here 🙂
You are most welcome here 🙂
Problem 1.a: I didn’t change this. Your support team changed this. I want the text where it says, “Recession-poof your income” on the Home page (main top image) to remain this way. I want the breadcrumb link on each blog post to say Home. This is how it was before your support team fiddled with it. If I change Home Title in the customizer to Home, it changes it on the main home page image too, which looks ridiculous. I don’t want this. I want it the way it was. Please fix it. The breadcrumb link must say Home, and the big H1 text on the Home page must say “Recession-proof your income”.
It is not possible to use this setup.
Could you please share the topic URL where the support person changed this?
Problem 1:b: Won’t this css turn off the header image on page 1 too? I only want the header to be turned off on page 2, as I said above. But why must I add additional css to do this? It never had a header image on page 2 until your support team fiddled with the theme. You ask them to fix something and then something else breaks.
It will only hide the image on page 2.
Problem 2: Here is where they told me to use a cache plugin to address the flash of unstyled text: https://support.shufflehound.com/forums/topic/text-flickers-from-one-font-to-another-when-page-loads/
The last cache plugin I used crashed my site. And why must I suddenly use a cache plugin when there was no problem (FOUC) before the theme was updated? Please fix the flash of unstyled text when the site loads. This can’t be seen in Firefox, but it’s eye-catching in Chrome and IE. I’ve asked for this to be fixed now at least three times. This is the fourth time.
Please reply on the same support topic where this issue was initially addressed.
Hi @pixlus,
I hope you are well today and thank you for your question.
I have tested it on my test site and it’s working fine for me using the latest version of the Jevelin theme as displayed in the attached screenshot.
Please make sure that you are using the below latest version of the theme.
Also, This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Redux framework, Elementor, and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Best regards,
Shufflehound teamHi @gd5670,
I hope you are well today and thank you for your question.
Are you using the redux framework on your website?
If yes then please deactivate the Unyson plugin on your website as it conflicts with the Redux framework and check whether it resolves your issue.
If still the issue persists then could you please share your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @apinpipin,
I hope you are well today and thank you for your questions.
I can’t replace the Jevelin logo on my website with my logo. I’ve tried through the front-end and back-end but still not replaced, finally I removed the Jevelin logo on my media. Now the logo is an error. Can you help me?
It seems you are using the redux framework so please deactivate the Unyson plugin on your website as it conflicts with the Redux framework and check whether it resolves your issue.
Besides that, I also want to ask, is it possible to display the events that I have created on the home page like my old template, whether past, ongoing, or future? I will include an example.
Do you display the events using a shortcode?
If yes then you can use the shortcode on your home page to display the events.
Best regards,
Shufflehound teamHi @snowk,
I hope you are well today and thank you for your question.
I visited your shared page and it displays fine for me as shown in the attached screenshot.
Which browser are you using?
Could you please try using a different browser?
Best regards,
Shufflehound teamHave you tried renaming the logo file or uploading a different logo image file?
Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
 Problem 1.a (see screenshots above sent with ticket original):  “My articles show the text on my home page header, “Recession-proof your income,” as part of the breadcrumb link in bog posts. Something is wrong. It should say Home on the blog post, image number 2 – see screenshots attached
This is happening because you have set the title in the theme titlebar settings as shown in the attached screenshots.
 Problem 1.b How do I turn the header picture off on page 2? The purple banner should only show on page 1.
You can remove the header banner image on page 2 by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Jevelin -> Theme Settings -> Custom CSS/JS -> CSS Code
.home.paged .sh-titlebar { background: none; }Problem 2. Your support team told me the FOUC, flash of unstyled text, on website load, is as a result of not using a caching plugin. This is not true. Your support team updated my theme, and then the FOUC started. It was working perfectly before that. How do I get rid of the 3-5 seconds of instyled text which shows primarily on Google and IE when the website loads? It’s creating a poor user experience.  It didn’t do this before the theme was updated.”
Could you please share the topic URL where you had a conversation with the support team on this topic?
Problem 3. I installed the W3 Total cache plugin, and now there are several logos on my site. Two white logos (light), instead of one on the Home page, and three black logos on a blog post page, i.e., the black logo appears three times. P.S even with the W3 Total cache plugin, the FOUC is still there.
I don’t see the logo issues on your website.
Is it resolved now?
Hi @mbaldoni,
I hope you are well today and thank you for your question.
Please update the theme on your website to the below latest version.
This can be a child theme issue used on your site so to confirm it just temporarily use the Jevelin theme on your site. If everything works fine then it’s your site child theme issue.
Also, please try renaming the logo file.
Best regards,
Shufflehound teamWould you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Hi @snowk,
I hope you are well today and thank you for your question.
Could you please share your site URL where it’s happening so that I can troubleshoot it?
Are you using the Shufflehound Instagram Widget?
Please see whether you are facing the same issue as reported in the below topic.
https://support.shufflehound.com/forums/topic/instagram-blog-widgets-takes-forever/#post-75717
Best regards,
Shufflehound team
