Forum Replies Created
Solution for this topic
Hi @Verus-Mark,
I hope you are well today and thank you for your question.
It seems happening on your due to the javascript error generated in the browser console due to ultimate member plugin so please try deactivating the plugin and contact the plugin support.
Best regards,
Shufflehound teamHi @theoutfdn,
I hope you are well today and thank you for your question.
It seems happening on your shared site due to the CSS code used on your site using Yellow Pencil editor so please remove the code by resetting style as described in the below pages.
https://yellowpencil.waspthemes.com/docs/managing-changes-on-entire-website/
https://yellowpencil.waspthemes.com/docs/managing-the-element-styles/Best regards,
Shufflehound teamHi @edubelotti,
I hope you are well today and thank you for your question.
To achieve this, you have to develop custom code in the child theme of Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamSolution for this topic
Hi Ben,
I hope you are well today and thank you for your question.
To resolve it, please resave the Header Builder settings as described in the below topic.
https://support.shufflehound.com/forums/topic/about-error-message/#post-45179
Best regards,
Shufflehound teamHi @photobernard,
I hope you are well today and thank you for your questions.
I can’t seem to have by product categories displayed on the shop page. I have been in contact with Woocommerce support and they said to reach out to my theme developers. Apparently you activate the setting in WordPress > Woocommerce > Settings > Product and then select the option “Display” – however that option is not appearing in my menu. Any advice?
I am not sure which option you are talking about and what you are trying to achieve here so could you please describe it a bit more in detail?
On my shop page settings in Appearance > Theme Options > Woocommerce the number of columns is set to 4. On the page it shows upas 4 columns, however the 4th column is blank. How do I fix this?
You can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.woocommerce .woocomerce-styling ul.products li.first { padding-left: 0; } .woocommerce .woocomerce-styling ul.products li { padding-right: 0; width: 24%; }Also – is there a way to make the portrait style product images the same height as the landscape ones?
You can try changing it as described in the below pages or contact the woocommerce support to achieve this.
https://atlantisthemes.com/woocommerce-single-product-image/
https://docs.woocommerce.com/document/image-sizes-theme-developers/
Best regards,
Shufflehound teamYou are most welcome here 🙂
@Verus-Mark The issue posted in this topic is different than what you have described so to help us keep support thread separates could you please create your own thread for your question instead of posting a reply on others thread as it makes the thread messy and hard to read.
If you want to you can also add reference of this thread in your newly created thread.
We would be more than happy to help you with your new thread.
Solution for this topic
Hi @lyvio,
I hope you are well today and thank you for your question.
First of all please try removing the custom CSS code used on your site using Yellow Pencil editor reset style as described in the below pages.
https://yellowpencil.waspthemes.com/docs/managing-changes-on-entire-website/
https://yellowpencil.waspthemes.com/docs/managing-the-element-styles/Best regards,
Shufflehound teamYou are always welcome here 🙂
Hi @daptee,
I hope you are well today and thank you for your question.
You can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
@media (max-width: 740px){ .home .vc_row .woocommerce ul.products li.product { width: 100%; margin-right: 0; } }Best regards,
Shufflehound teamHi @yawsolutions,
I hope you are well today and thank you for your question.
Please contact your web host to make sure that accessing domain https://api.shufflehound.com is not restricted.
Also, please make sure you are using the latest version of PHP on your server by referring to the information provided in the following pages.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.phpI can’t log into your shared site as your site login page displays an error message as shown in the attached screenshot so please make sure that it is publicly accessible.
Best regards,
Shufflehound teamIt was not displaying because of the custom CSS code that you are using on your site as shown in the attached screenshot which I removed now.
Could you please check whether it is displaying fine for you now?
You are most welcome here 🙂
Solution for this topic
You can remove it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
body #page-container header.primary-desktop { height: auto !important; }So, when you say ‘custom functionality’ we just have to insist or say ‘pretty please’?
Not actually, we will do it if it is small and if we don’t have any workload as we are not bound to do it.
Hi Lisa,
I hope you are well today and thank you for your question.
Could you please share me your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @Inochishirazu,
I hope you are well today and thank you for your question.
You can remove it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
#page-container #wrapper > .sh-page-layout-full .page-default-content { padding-top: 0; }Best regards,
Shufflehound teamCould you please try setting Header Template to Header 1 in the theme Header Settings as described in the below topic?
https://support.shufflehound.com/forums/topic/header-style-not-changing/#post-42180
Also please share me the screenshot of Footer settings and Footer widgets area that you have configured.
Please make sure you are using the latest version of PHP on your server by referring to the information provided in the following pages.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.phpYou can get more information about the 405 error as described in the below pages.
Solution for this topic
You can try using below plugin solutions.
https://wordpress.org/plugins/responsive-accordion-and-collapse/
https://wordpress.org/plugins/accordions/
https://wordpress.org/plugins/easy-accordion-free/
https://wordpress.org/plugins/tags/accordion/
https://www.wpbeginner.com/showcase/best-wordpress-accordion-plugins/
We are working on it.
In the meanwhile, would you mind if I log in to your site and fix it on your site? If this is ok then could you please temporary share me your site admin log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
