Forum Replies Created
Hi @zdrave,
Sorry to hear of the problem you are having.
We have released the below latest theme version 4.2.3 which is compatible with WooCommerce 3.6 version so please update the theme on your site to the latest version as described here https://support.shufflehound.com/updating-theme/
Best regards,
Shufflehound teamHi @jm,
Thank you for your question.
To achieve this, you have to develop custom code.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamHi @jm,
I hope you are well today and thank you for your question.
You can try changing it from your site Permalink settings option as shown in the attached screenshot.
Best regards,
Shufflehound teamI could confirm the issue on my test site, therefore, notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
We have released the below latest theme version 4.2.3 which is compatible with WooCommerce 3.6 version so please update the theme on your site to the latest version as described here https://support.shufflehound.com/updating-theme/
And I can also configure it to be viewed by category, correct?
No, there isn’t any option to achieve this.
also want it to have 2 rows. The screenshot you sent doesn’t show how to make it show 2 rows, 3 items per row.
The shared screenshot displays how to display 3 columns/items per row so any extra item added above 3 will be displayed in the next row.
No, updates yet.
It will be implemented based on the number of feature requests that we get for the feature, therefore, we are not sure when or whether we will implement it so don’t depend on the update and instead try using any other solution.
We have released latest theme version 4.2.3 which is compatible with WooCommerce 3.6 version so please update the theme on your site to the latest version.
I logged into your site and saw you are using outdated version of PHP on your site as shown in the attached screenshot so please update it to the latest version by contacting your web host.
Also, this can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Welcome 🙂
I am not sure that I understood your question properly so could you please describe it a bit more in detail?
Solution for this topic
You can achieve that by creating a blog page and configuring its settings as shown in the attached screenshots.
Hi @opengreenarq,
I hope you are well today and thank you for your question.
Could you please tell me a bit more in detail by sharing the screenshot of it what you are referring as Right Menu so that I can help you?
Best regards,
Shufflehound teamSolution for this topic
Hi @hoanghuy1905,
I hope you are well today and thank you for your question.
Please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
After updating the theme, delete the Yellow Pencil editor plugin and reinstall it from Admin Area -> Appearance -> Install Plugins
Best regards,
Shufflehound teamHi @opengreenarq,
I hope you are well today and thank you for your question.
Could you please tell me what you are referring as a Topbar by sharing its screenshot so that I can help you?
Best regards,
Shufflehound teamHI @mgale,
I hope you are well today and thank you for your question.
There isn’t any demo content files to upload them manually.
I have tested it on my test site and it’s working fine for me using below latest version of Gillion theme.
Please ask yourweb host to whitelist and not foibid the access to the URL http://api.shufflehound.com
Best regards,
Shufflehound teamHI @zenfiretrading,
Thank you for your question.
I am not sure how you have created those sliders so could you please share me the screenshot from the admin area of your site where you have created those sliders?
Best regards,
Shufflehound teamHi @zenfiretrading,
I hope you are well today and thank you for your question.
The categories pages are dynamic pages which you can’t edit using page builder like normal pages.
To edit them, you have to develop custom code in the child theme of Gillion theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here.
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamI logged into your shared site but didn’t see anything wrong in your site settings.
Please check wp-config.php and .htaccess files of your WordPress installation to know whether you have configured anything in them.
Also, please contact your web host to check server side configuration.
OK, I have also notified this to the theme developer to be fixed in the future version of the theme.
