Forum Replies Created
Hi @daptee,
I hope you are well today and thank you for your question.
To achieve this, you have to develop custom code in the child theme of Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamHi @
I hope you are well today and thank you for your question.
The cURL and old PHP version errors are displayed in your shared screenshot are related to your site web server so please contact your web host to increase PHP version to the latest and resolve cURL error.
Best regards,
Shufflehound teamAs said above, It is not a menu but the filter.
You can display it using and configuring portfolio content element as displayed in the attached screenshots.
Have you tried using different browser to confirm whether it is browser specific issue?
Does it work after disabling Cache and animation?
This is all happening because of the custom CSS code that you are using on your site and the changes made using Yellow Pencil editor.
To resolve the issue please remove all the custom changes you have made on your site.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
I could confirm the issue on my test site therefore notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
I could confirm the issue on my test site therefore notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
You are most welcome here 🙂
I am still not sure what you are asking about.
We are theme provider and provide support to make the theme work. The cURL and error related to it is part of your web server and it has nothing to do with the theme so you should resolve this by contacting your web host.
You are most welcome here 🙂
Hi @poojamitra88,
Sorry to hear of the problem you are having.
It seems happening because of W3 Total Cache that you are using on your site.
Please try clearing W3 Total Cache and temporary disable it.
Best regards,
Shufflehound teamYou can remove or change logo in the header using theme header options and change header layout as displayed in the attached screenshots.
Also your shared site is not accessible for me and displaying broken as displayed in the third attached screenshot.
Sorry but we are working on it.
You are always welcome here 🙂
You are most welcome here 🙂
I could confirm the issue on my test site which occurs when we use multiple Shufflehound Image widgets in the sidebar therefore notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
In the meanwhile please use WordPress image widgets instead of Shufflehound Image widget.
Sorry for any inconvenience caused.
To troubleshoot the issue, Could you please temporary share me your site admin log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
Could you please share me the exact page URL from your site in which you are adding that WPBakery page builder widgets content element so that I can troubleshoot it?
Hi @simonsemaan1,
I hope you are well today and thank you for your question.
First of all we are not plugin provider so you might have contacted us mistakenly.
Also I don’t know why we should add those ciphers as thousands of users are using our themes on their site without any issue and they never needed this type of changes.
Best regards,
Shufflehound teamHi Anthony,
Sorry to hear of the problem you are having.
I have tested it on my test site and it’s working fine for me using latest version of Jevelin theme.
Please make sure you are using latest version of PHP on your server by referring the information provided in the following pages.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.phpAlso please delete the theme using FTP or cPanel file manager and reinstall the theme.
Best regards,
Shufflehound team
