Forum Replies Created
Solution for this topic
Hi @Ly,
I hope you are well today and thank you for your question.
It is not a theme issue but implementation issue.
In the menu URL, you should use absolute URL such as http://yoursite.com/#services instead of relative URLs #services
I have also notified the theme developer to change it on the demo site.
Best regards,
Shufflehound teamI visited your shared URL and it seems working fine for me as shown in the attached screenshot.
Which browser are you using?
Please try using different browser.
Also please try clearing WP Rocket cache on your site and temporary disabling the animation effect that you have applied on it.
Hi @poojamitra88,
I hope you are well today and thank you for your question.
I am not sure exactly which image you are talking about on the shared page so could you please share screenshot of it and tell me exactly which image it is?
Best regards,
Shufflehound teamHi @panosjules,
I hope you are well today and thank you for your question.
I visited your shared site and saw the sidebar is working fine as displayed in the attached screenshot.
Please advise.
Best regards,
Shufflehound teamHi @hltgdr,
I hope you are well today and thank you for your question.
The plugin comes with the theme and you can install it as described in the following page.
Best regards,
Shufflehound teamYou are most welcome here 🙂
Hi Peter,
I hope you are well today and thank you for your question.
To achieve this, you have to develop custom code in the child theme of Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamHi @daykraba,
I hope you are well today and thank you for your question.
I have tested it on my test site and it’s working fine for me using latest version of Jevelin theme as displayed in the attached screenshot.
Please make sure that you are using below latest version of theme.
Also please make sure you are using latest version of PHP on your server by referring the information provided in the following pages.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.phpThis can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any or use following plugin to check it.
https://wordpress.org/plugins/health-check/
Best regards,
Shufflehound teamHi @nextgenmrkt,
I hope you are well today and thank you for your question.
Could you please share me the page URL from your site where it is not displaying correctly so that I can troubleshoot it?
Also please make sure that you are using below latest version of theme.
Best regards,
Shufflehound teamThank you.
Please make sure you are using below latest version of theme.
Then please edit that section and remove the background color and box shadow applied to it as displayed in the attached screenshots.
do you see how there is uneven spacing between blog posts? that is what I’d like to change
No I don’t see it in your shared screenshot so please point it using the arrow in the screenshot.
And I temporarily edited my header to include the blog name (in photoshop), but still can’t get it to show up with the theme
You can display it using theme header options as shown in the attached screenshots.
As you can see, there is also the word “Home” above my blog posts – can I remove this?
You can remove it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.home .sh-titlebar .sh-table { display: none; }Awesome great to see you got that resolved.
Please advise if you have more questions.
Have a fantastic day!
Solution for this topic
Hi @akkaria,
I hope you are well today and thank you for your question.
You can try achieving this using Yellow Pencil editor as described in the below page.
https://support.shufflehound.com/how-to-change-almost-any-element/
Best regards,
Shufflehound teamSolution for this topic
Hi @ask,
I hope you are well today and thank you for your question.
You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.comment-body .reply span.sh-comment-date { display: none; }Best regards,
Shufflehound teamHi @juniormartian,
I hope you are well today and thank you for your question.
I have tested it on my test site and it’s working fine for me using latest version of Gillion theme as displayed in the attached screenshot.
Please make sure that you have added value in the review score field as displayed in the second attached screenshot.
Best regards,
Shufflehound teamHi @nrseara,
I hope you are well today and thank you for your question.
The Gillion theme gets Google fonts via HTTPS.
Please make sure you are using below latest version of theme.
Could you please share me the page URL from your site where it is not getting on HTTPS so that I can help you?
Best regards,
Shufflehound teamHi George,
Sorry to hear of the problem you are having.
To confirm whether it is theme issue or not, it just temporary use the Twenty Seventeen theme on your site. If everything works fine then it’s the theme issue.
Could you please share me your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamI logged into your site and confirmed that it is not an issue with Unyson plugin but we can’t install any plugin on your site as displayed in the attached screenshot which you can confirm yourself.
It seems the issue with your WordPress installation or web host so please contact your web host or reinstall WordPress to resolve it.
If you are not a developer then you can consider hiring a developer to do it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Could you please tell me exactly what is the issue with revolution slider?
Awesome great to see you got that solved.
Please advise if you have more questions.
Have a fantastic day!
