Forum Replies Created
Please make sure you are importing the demo using our new installation method (under Appearance > Import Demo Data) as described in the following page.
https://support.shufflehound.com/installing-demo/
If you are still facing the issue with it then to help us keep support thread separates could you please create new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.
If you want to you can also add reference of this thread in your newly created thread.
We would be more than happy to help you on your new thread.
Thank you for sharing the site credentials.
I edited the Google map added in the contact us page of your site but still didn’t see any issue as shown in the attached screenshots.
Please advise.
And I think with the screenshot you show me, it looks like I will give the opportunity to write a comment on all my pages. And I do not want that… I only want to add the comment section in only one page.
No it is only for that specific page.
Also after enabling that option please make sure you have enabled the comments in that page using the option as shown in the attached screenshot.
Sure we will.
You are most welcome here 🙂
I have tested it on my Macbook Air safari browser and it is displaying fine for me.
Please make sure you are using latest version of Safari browser and disable its extensions.
Solution for this topic
Hi @jeromea,
I hope you are well today and thank you for your question.
You can disable it in the theme settings as shown in the attached screenshots.
Best regards,
Shufflehound teamHi @SjoerdGerritsen,
I hope you are well today and thank you for your question.
Please clear the W3 Total Cache o your site and temporary disable it.
Also please make sure you are using below latest version of theme on your site.
You can use Yellow pencil editor as described in the following page to change any styling on your site.
https://support.shufflehound.com/how-to-change-almost-any-element/
Best regards,
Shufflehound teamDo you mean as shown in the attached screenshot?
If not then please share the screenshot of it.
If yes then you can make it open in new window properly by using the solution shared in the following page.
https://themeskills.com/open-wordpress-image-widget-link-new-tab/
You can enable that option in the page edit screen options as shown in the attached screenshot.
I still don’t see it but I can see you are using responsive-menu-pro plugin on your site which may be causing the issue so please try temporary deactivating the plugin.
You can access plugin directory using your site FTP or cPanel file manager and delete it as described in the following pages.
https://codex.wordpress.org/Managing_Plugins#Uninstalling_Plugins
Yes I can see it in your shared screenshot but not on your site therefore I am asking you does it display on specific page or on specific browser?
In that case you can use email address such as gmail.
Please check whether test email gets sent from that contact form.
If it still doesn’t then could you please share me the page URL from your site where it is not working correctly so that I can troubleshoot it?
Also would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able to see it.”?
You have to just install and activate the shared custom plugin which will resolve image counter issue.
After activating the custom plugin do you still get image counter issue?
If yes then please share me page URL so that I can troubleshoot it.
I have been using the visual composer, you are right. BUT why isn’t it working properly?
When you say you can’t edit pages or visual composer not working then could you please describe it a bit more in detail step by step what you are doing and what is not happening so that I can help you?
I don’t understand what’s wrong. Which plugin is the required plugin? I need to be able to use the sample home templates, but i’m running into several problems. and don’t understand what i’m doing wrong.
Unyson is only theme required plugin.
I logged into your site to troubleshoot the issue but didn’t face any issue that you are facing so I want to make sure I am not missing anything and reproduce the issue so that I can fix it.
Hi @niftitalks,
Thanks for posting here.
Do you mean on Google chrome browser?
I have just tested it and it is displaying fine for me as shown in the attached screenshot.
Please make sure it is not your browser or system specific by testing it on other browser and system.
Best regards,
Shufflehound teamI hope you are well today and thank you for your question.
You can enable comments for the pages in theme settings as shown in the attached screenshot and also you have to enable them in your site as described in the below page.
http://freewptp.com/how-to-enable-comments-in-wordpress/
Best regards,
Shufflehound teamHi @Benjaminco,
I hope you are well today and thank you for your question.
It seems you have already installed the Unyson plugin on your site so please delete existing plugin to reinstall it.
If you don’t see it in the plugins section then you can remove plugin directory on the path /wp-content/plugins/unyson/ in your WordPress install.
Best regards,
Shufflehound teamHi @sm3t,
I hope you are well today and thank you for your question.
I can see in your site logo image you have added too much blank space as shown in the attached screenshot so please remove it.
Best regards,
Shufflehound teamYou are most welcome here 🙂
