Forum Replies Created
Hi Dominik,
Sorry to hear of the problem you are having.
You can resolve it by referring the solutions shared in the following topic.
https://support.shufflehound.com/forums/topic/google-map-element-doesnt-work-properly/
Best regards,
Shufflehound teamSolution for this topic
I only recommend an advice, could you please indicate to me where I can find the file to develop?
You will find it in the following theme file.
/jevelin/framework-customizations/extensions/shortcodes/shortcodes/portfolio/views/view.php
Hi @zsolt67,
I hope you are well today and thank you for your questions.
What is the most simple way to add text over pictures?
I would like to keep responsive so to embed in jpg not a solution.
Slider revolution maybe not the best solution because I need 6 of them on the homepage. Can I overlap two section one picture other with text for example? Or any better idea?
Yes you can achieve this using column element and adding text content element in the page builder then just add background image to the column element.
Other question. Do you have a more detailed demo page some manual where I can see all style for all elements? Would save a lot of time to find the best style for elements.
You can access theme documentation as shown in the attached screenshot.
But as we are using third party plugins to create elements in the pages so you have to refer the documentations of those plugins as described in the below pages.
http://manual.unyson.io/en/latest/
https://www.themepunch.com/revslider-doc/welcome-slider-revolution/
Best regards,
Shufflehound teamGlad you figured it out 🙂
A bit because it provides many options to customize it but you can make it fast using WP caching.
I have already notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
In the meanwhile you can change the color using Yellow Pencil editor as described in the below page.
https://support.shufflehound.com/how-to-change-almost-any-element/
Hi @flapsclub,
I hope you are well today and thank you for your question.
Could you please share me your site URL where it’s displaying so that I can help you to achieve it?
Best regards,
Shufflehound teamPlease read the information provided in the below pages and request refund from http://themeforest.net/refund_requests/new so that we can process it immediately.
https://themeforest.net/page/customer_refund_policy
https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Thank you for sharing the site login credentials but when I try to access login page then I get an error as shown in the attached screenshot.
Please update your theme to the below latest version as described here https://support.shufflehound.com/updating-theme/
You can resolve the 500 internal server error as described in the following page.
http://freewptp.com/fix-wordpress-issue-internal-server-error/
Please make sure you are using latest version of PHP on your server by referring the information provided in the following page.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.phpSolution for this topic
Hi @mjejun,
I hope you are well today and thank you for your question.
Please make sure you are using latest version of PHP on your server by referring the information provided in the following page.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.phpThere can be various reasons why your site is not loading faster as described in the following pages.
https://www.bitcatcha.com/blog/2015/10-frustrating-reasons-why-your-website-speed-is-slow/
https://www.pickaweb.co.uk/kb/website-running-slow/
https://gtmetrix.com/why-is-my-page-slow.html
You can use below plugin to know which plugins are consuming resources.
https://wordpress.org/plugins/p3-profiler/
You can improve your site performance as described in the following pages.
http://www.wpbeginner.com/wordpress-performance-speed/
https://codex.wordpress.org/WordPress_Optimization/WordPress_Performance
https://wpengine.com/blog/page-speed-wordpress-performance/
https://themetrust.com/test-wordpress-site-performance/
To optimize images and load them faster, you can use any of the following plugins.
https://wordpress.org/plugins/ewww-image-optimizer/
https://wordpress.org/plugins/wp-smushit/
Best regards,
Shufflehound teamIt works fine for me on my test site.
Would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able to see it.”?
Hi @King,
Thank you for your question.
Please make sure that the wpbakery plugin is activated and Unyson plugin page builder extension is disabled so that it won’t conflict with wpbakery page builder.
Best regards,
Shufflehound teamHi @King,
I hope you are well today and thank you for your question.
To achieve this, you have to develop custom code in the child theme of Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Alternatively you can try achieving it using Yellow Pencil Editor as described in the below page.
https://support.shufflehound.com/how-to-change-almost-any-element/
Best regards,
Shufflehound teamHi @spatialmr,
Thank you for your question.
Could you please share me the page URL from your site where it is displaying so that I can help you?
Best regards,
Shufflehound teamHi @spatialmr,
I hope you are well today and thank you for your question.
You can change background image on your site as shown in the attached screenshots.
If it doesn’t work for you then could you please share me the page URL from your site where it is not displaying so that I can troubleshoot it?
Best regards,
Shufflehound teamI visited shared page on your site and it works fine for me.
Please test it clearing your browser cache.
You are most welcome here 🙂
Hi @victorhig,
I hope you are well today and thank you for your questions.
Can I disable Google Fonts, don’t let my website load Google Fonts API.
You can disable it using any of the below solutions.
https://wordpress.org/plugins/disable-google-fonts/
https://technumero.com/remove-google-fonts-from-wordpress-theme/
Can I use custom fonts, etc: font-family: PingFang TC, Microsoft JhengHei, sans-serif;
Yes you can use it as described in the below page.
https://torquemag.io/2017/12/custom-fonts-wordpress/
Best regards,
Shufflehound team
