Forum Replies Created
You are most welcome here 🙂
Hi @zsolt67,
Sorry to hear of the problem you are having.
Please try removing and newly using Google map content element.
Also please try using the solutions shared in the following topics.
https://support.shufflehound.com/forums/topic/maps-only-showing-austrailia/#post-26575
https://support.shufflehound.com/forums/topic/add-google-map-to-contact-us-page/
https://support.shufflehound.com/forums/topic/home-page-content-missing/
Best regards,
Shufflehound teamHi Amy,
I hope you are well today and thank you for your questions.
Have you made any changes in the parent theme files?
If not then just install and activate the Jevelin child theme on your site which you will get in the package downloaded from themeforest.
You won’t lose your site content but depending on the situation you may need to reconfigure widgets and menu.
Before doing this you can also take backup of your site so that If anything goes wrong then you can recover it.
Best regards,
Shufflehound teamI have attached an image to show how I display on my site that is live.
Yes but what do you want to achieve with it?
Please describe.
Yes, is there a solution built into the template for this?
No but you can try using plugins or develop custom code to achieve this.
Thanks for your help, I was wondering if I can use featured products in the Recent Products content element?
To achieve this, you have to develop custom code in the child theme of Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
I logged into your site to troubleshoot the issue but didn’t find bottleneck of the issue.
I have tested it on my test site and it’s working fine for me using latest version of Gillion theme.
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
When testing please remove the custom CSS code used on the site.
Hi @gfxrobot,
I hope you are well today and thank you for your question.
You can ask themeforest from where you have purchased the theme to swap the theme.
Best regards,
Shufflehound teamHi Roger,
I hope you are well today and thank you for your question.
You can reduce its space by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.home .blog-style-grid article { margin-bottom: 10px; } .home .vc_custom_1508848656313 { margin-bottom: 40px !important; }Best regards,
Shufflehound teamWould you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able to see it.”?
Please make sure you are using below latest version of theme.
If you are still facing the issue then would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able to see it.”?
Hi @juniormartian,
Thank you for your question.
You can remove it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.sh-categories-tabs li:first-child { display: none; }Best regards,
Shufflehound teamHi @juniormartian,
I hope you are well today and thank you for your question.
You can use it as described in the following topic.
Best regards,
Shufflehound teamHi @hgvj,
I hope you are well today and thank you for your question.
I visited the link https://t.co/wTy7K7brsA in the twitter widget which worked fine for me as shown in the attached screenshot.
Please advise.
Best regards,
Shufflehound teamI don’t see any Contatti page on your site so please advise.
Also as requested above have you tried disabling cache plugins used on your site?
Solution for this topic
It seems the CSS code doesn’t work because of the CSS specificity issue so please change above shared CSS code as following.
#page-container .sh-section-904105fe571c7e582925182115506707 { background-position: center right; background-size: auto; }HI @bill9000,
I hope you are well today and thank you for your question.
Could you please share me the screenshot of screen where you have used youtube video and also share your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamAs it works on your test site then could you please compare both the sites and find out what is difference between them causing this issue?
Hi Erin,
Sorry to hear of the problem you are having.
I logged into your site and saw you are using outdated version of PHP which may be causing this issue so please update PHP version to the latest version by contacting web host.
More Info http://php.net/supported-versions.php
Best regards,
Shufflehound teamYou can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
#page-container .wpb_animate_when_almost_visible { opacity: 1; }Hi @zsolt67,
Sorry to hear of the problem you are having.
I could confirm the issue on your shared site.
Does it work fine for you after removing provided custom CSS code?
Best regards,
Shufflehound team
