Forum Replies Created
Hi @jinpoom172,
I hope you are well today and thank you for your question.
Please make sure you have activated all the theme required plugins on your site when importing the demo content.
Also could you please share me your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamHi Joan,
Sorry to hear of the problem you are having.
Could you please share me your site URL where it’s happening?
Also would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able to see it.”?
Best regards,
Shufflehound teamYou are most welcome here 🙂
Solution for this topic
Hi @m_blake,
I hope you are well today and thank you for your question.
You can stop spam comments on your site as described in the below pages.
https://kinsta.com/knowledgebase/stop-wordpress-comment-spam/
https://codex.wordpress.org/Combating_Comment_Spam
https://www.wpbeginner.com/beginners-guide/vital-tips-and-tools-to-combat-comment-spam-in-wordpress/
https://www.wpbeginner.com/plugins/how-to-block-spam-comment-bots-in-wordpress-with-honeypot/
Best regards,
Shufflehound teamThe issue is resolved in the below latest version of theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
Hi @ukbballrulez33,
I hope you are well today and thank you for your question.
To achieve this please try regenerating thumbnails using the below plugin.
https://wordpress.org/plugins/force-regenerate-thumbnails/
Best regards,
Shufflehound teamHave you tried all the solutions shared in the above topics marked in green background?
You are most welcome here 🙂
Solution for this topic
I have tested it many time on my sony mobile having android OS and chrome browser but couldn’t reproduce the issue.
Could you please test it on another mobile or browser to confirm whether it is specific issue?
Hi @bill9000,
Sorry to hear of the problem you are having.
You can resolve this issue as described in the following topics.
https://support.shufflehound.com/forums/topic/error-forbidden-even-i-deactivate-all-plugins/
https://support.shufflehound.com/forums/topic/page-builder-unyson-errors/
https://support.shufflehound.com/forums/topic/error-forbidden-for-content-elements/
Best regards,
Shufflehound teamSolution for this topic
You can remove it from theme Header settings as shown in the attached screenshot.
To make theme settings work on your site, please make sure you are using latest version of PHP on your server by referring the information provided in the following page.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.phpHi @stymied1,
Sorry to hear of the problem you are having.
You are using older version of PHP as shown in the attached screenshot which doesn’t get supported as described in the following pages.
http://php.net/supported-versions.php
https://wordpress.org/about/requirements/
So please update PHP version by contacting your web host.
Best regards,
Shufflehound teamI logged into your site and there isn’t any blog post in it as shown in the attached screenshot so there isn’t any way to display blog posts on your site.
Have you deleted the blog page on your site now?
Could you please share me the screenshot of it?
Sure we will notify you here.
You are using older version of theme on your site so please update it to the below latest version as described in this page https://support.shufflehound.com/updating-theme/
Hi @m_blake,
I hope you are well today and thank you for your questions.
Can’t seem to remove the topbar navigation from blog posts page. Any ideas how I do that and where? Need to view in desktop screen mode to see it. See images.
I am not sure exactly what you are referring as topbar in the shared screenshot so please describe it a bit more in detail.
Also do you want to remove it only from blog posts page on mobile?
Also can’t see the theme appearance settings. See second image
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Also please try using different browser.
Best regards,
Shufflehound teamHi @dme_ng,
Sorry to hear of the problem you are having.
Could you please share me your site URL where it’s happening and also share me screenshot of the widget settings so that I can troubleshoot it?
Best regards,
Shufflehound teamSolution for this topic
About popover, here is the link: http://in2minutes.club/kak-kosmicheskie-korabli-ne-promahivajutsja-i-ne-stalkivajutsja-s-mks-pri-stykovke/
Please look number 9 (I check on Samsung Galaxy S8). The popover window is high because it has much text. It is partly concealed by titlebar and I want it to lay above titlebar.
Use below custom CSS code to resolve it.
div#wrapper { overflow: visible; }Above bubble positioning – all bubbles are a bit to the left. Please compare with right version: https://in2minutes.ru/kak-kosmicheskie-korabli-ne-promahivajutsja-i-ne-stalkivajutsja-s-mks-pri-stykovke/
Please contact imagelinks plugin developer to resolve this issue.
I didn’t get the details so please share it again and notify me here.
Also as requested above could you please share me the exact page URL from your site where it is displaying?
Hi Mike,
I hope you are well today and thanks for posting here.
I could confirm the issue on my test site that the icons doesn’t change for accordion style 5 therefore notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
You can change Accordion Collapsed and Expanded icons as shown in the attached screenshot.
Best regards,
Shufflehound team
