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  • Please see the screenshot of what I am getting on your site.

     

    Does this not what you see on your site?

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    Hi @nivfacilio,

     

    I hope you are well today and thank you for your question.

     

    You can enable it from theme Blog settings as shown in the attached screenshots.

     

    Best regards,
    Shufflehound team

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    in reply to: Visibility count

    Sorry for the misunderstanding here but this category image doesn’t display on category archive page.

     

    It displays on Blog Categories Visual Composer element as shown in the attached screenshot.

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    in reply to: Category Logo

    Please understand that we provide support if the theme doesn’t work for you as displayed in our below demo site. Please see support terms here  https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support

     

    https://jevelin.shufflehound.com/

     

    What you are trying to resolve is not theme issue or it is not a functionality that the theme provides. It is Woocommerce question and you should get help from either Woocommerce support or by hiring a developer.

    Developing custom code for custom functionality is beyond the scope of support that we provide here but if the custom functionality is small and code required for it easy which won’t take too much time then we do help our theme users by developing it that’s why I developed and shared you the custom CSS code but now it seems it required more custom functionality which is beyond the scope of support that we provide here.

     

    I am sure you understand this know.

    Thank you!

    You are most welcome here 🙂

    in reply to: Product gallery issue

    I logged in to your site and resolved the issue using attached modified custom plugin.

     

    Could you please confirm it?

     

     

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    Solution for this topic

    In the Shop listings page, I want to show the product only. But if I add the product label to the product gallery, the label shows up in the listings page when the mouse hovers over it. This is not what I want. What I want to achieve is for the label to show up in the single product page, and when the label is clicked, it enlarges so customers can read the text on the label.

    You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.

     

    Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

     

    .woocommerce ul.products li.product > a:hover .secondary-image-container {
        display: none;
    }

     

    a. Currently, the label fails to enlarge after being clicked

    b. In the single product page, you will see the bottle (from the shop listing), as a faint image next to the label. How do I get rid of that “duplicate” image — I only want to show the label at the bottom, with the option to enlarge it for legibility.

    This is happening because of the WP Image Zoom plugin that you are using on your site so please deactivate it to make the Gallery work fine.

    in reply to: Product gallery issue

    I’ve regenerated the thumbnails per your advice, however the images in Shop are still of unequal size. while I understand what you mean by amount of white space varying per image, it is not possible for anyone to ensure each image has the same amount of white space for everyone. Thus, can you Kindly provide a code such that it forces all the images in the Shop listing page to be of the same size. I have gone back and forth to edit the images — several times — in GIMP. and it is very much a trial and error and time consuming exercise. Hope you can help. Thanks. (see screen shot)

    The theme displays images in same size 660px X 660px as described above but you added unequal white spaces in the images therefore they look differently.

     

    We can’t remove white space from images developing custom code and make them same look same size so you have to do this yourself.

     

    Hi I am aware you added custom code to enable the products in the Shop page to be of the same height. It worked fine yesterday. However, today, as I edited the product images, the alignment has gone of of back again. Can you look into it and help troubleshoot. I am baffled what’s happening. Please see screen shot. Login credentials in the box below. Thanks.

    Actually this is how the WooCommerce displays products.

     

    If you want to display products in same size then to achieve this, you have to develop custom code in the child theme of Jevelin theme.

     

    Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support

     

    If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5

     
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    @CopyrightSlap Thank you for sharing the site details but it seems you missed to share password of site so that I can log in to your site.

     

    Please share me all site login credentials.

     

    Also to resolve menu issue please try adding the following CSS code in the Custom CSS code option of your theme on the below path.

     

    Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

     

    .sh-nav li.menu-item:hover .sub-menu {
        display: block;
    }

    Hi @edda94,

     

    I hope you are well today and thank you for your question.

     

    To achieve this, you have to develop custom code in the child theme of Jevelin theme as described in your shared topics.

     

    Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support

     

    If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5

     

    Best regards,
    Shufflehound team

    in reply to: Custom Icon

    Yes the theme is responsive and worked fine on all devices.

     

    You want to achieve custom functionality in the theme and to do that you have to develop custom code in the child theme of Jevelin theme.

     

    Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support

     

    If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5

    You are always welcome here 🙂

    Could you please share me the page URL from your site where it is not displaying correctly so that i can troubleshoot it?

     

    Also if your site is password protected then Could you please share me the password privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able see it.”?

    You don’t need to set any size in the plugin settings, Just regenerate the thumbnails.

    You can try achieving this by using the attached custom child theme of Gillion theme that contains some custom code.

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    Hi @procooked,

     

    Sorry to hear of the problem you are having.

     

    I could confirm the issue on my test site which occurred due to Unyson plugin therefore notified the theme developer about this so that it will be fixed.

     

    The issue will be fixed ASAP.

     

    In the meanwhile you can try resolving the issue by using the attached small plugin specially developed for you that contains some custom code.

     

    Best regards,
    Shufflehound team

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    Awesome great to see you got that solved contacting your webhost.

     

    Please advise if you have more questions.

     

    Have a fantastic day!

    This is happening because some images you have used on your site have large empty white space and some don’t have as shown in the attached screenshot so please either remove the white space or add them consistently in the image.

     

    Also please try regenerating thumbnails using following plugin.

     

    https://wordpress.org/plugins/force-regenerate-thumbnails/

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    Hi @vickwinata,

     

    I hope you are well today and thanks for posting here.

     

    I could confirm the issue on my test site that it doesn’t display therefore notified the theme developer about this so that it will be fixed.

     

    The issue will be fixed ASAP.

     

    Best regards,
    Shufflehound team

    in reply to: Category Logo

    Your shared site credentials are still not working and here is our email address [email protected]

     

    I tried to test it on my local site but the Tiled Gallery module of jetpack plugin doesn’t work on localhost as shown in the attached screenshot.

     

    We’ll setup test site on server to troubleshoot it.

     

    In the meanwhile could you please try using attached custom plugin on your site to resolve it and also send us correct credentials?

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Viewing 20 posts - 17,641 through 17,660 (of 26,111 total)