Shufflehound Support profile

Home Forums Shufflehound Support

Forum Replies Created

Viewing 20 posts - 18,301 through 18,320 (of 26,111 total)
  • Author
  • Still I don’t see the shared code used on your site.

     

    Where have you added it?

     

    Please temporary deactivate all the cache used on your site.

    in reply to: Heder banner

    You are most welcome here 🙂

    in reply to: Duplicate Post

    Hi @Qommunica,

     

    Thank you for your question.

     

    We can change its color developing custom CSS code.

     

    Could you please share me the page URL from your site where it is displaying so that i can help you to achieve it?

     

    Best regards,
    Shufflehound team

    in reply to: Blog Ticker Color

    I can access your site now so it seems temporary problem.

     

    In the partners section in the home page, 5 works (but stays static) but if I add more than 5 to create the carousel effect like you have in the demo, none of the logos are visible, they all get css values locating them outside of the screen (??) I changed it now to 6 so you can see what I mean.

    I visited your site and see more than 5 partners logo works fine with enabling RTL support as displayed in the attached screenshots.

     

    Please advise.

    Attachments:
    You must be logged in to view attached files.
    in reply to: A few questions

    Hi @domkom10,

     

    Sorry to hear of the problem you are having.

     

    We’ll resolve it on the demo site.

     

    Could you please share me the page URL from your site where it is not displaying correctly?

     

    Also would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able see it.”?

     

    Best regards,
    Shufflehound team

    You can try achieving this by adding the following CSS code in the Custom CSS code option of your theme on the below path.

     

    Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

     

    .page-template-page-blog article .sh-gallery,
    .page-template-page-blog article .post-meta-thumb {
        max-height: 262px !important;
    }

    Hi @cheeks,

     

    I hope you are well today and thank you for your questions.

     

    Hi. I accidentally deleted the menu in the demo content. Please let me know how to restore it. I’ve entered my private details in the field below. I have a couple of other questions.

    We can’t restore deleted menu but you can create new one as described here https://codex.wordpress.org/WordPress_Menu_User_Guide

     

    I am very new to WordPress — Do I first create the menu then pages, or the other way around?

    You need to create pages then menu so that you can add page URLs in the menu.

    In the video on Mega Menu in the documentation, the start of the video mentions creating links first – can you clarify what this means?

    It means creating required post and pages first so that you can use their links in the menu.

     

    If I were to choose to create a Mega Menu, how do I arrange the items in a column? They are running horizontally left to right now. Eg. In my top menu, I have “Hand Hygiene” — I want to add 4 more items under that. How do I make those 4 items run from top to bottom, instead of left to right?

    You can create multi level menus for it as described in the below page.

     

    https://codex.wordpress.org/WordPress_Menu_User_Guide#Creating_Multi-level_Menus

     

    Best regards,
    Shufflehound team

    Hi @Antalvespo,

     

    I hope you are well today and thank you for your question.

     

    You can change it by translating the theme as described in the following page.

     

    https://support.shufflehound.com/theme-translation/

     

    Best regards,
    Shufflehound team

    Hi @FAdmin,

     

    I hope you are well today and thank you for your question.

     

    We can achieve this developing custom CSS code.

     

    Could you please share me the page URL from your site where it is displaying so that i can help you to achieve it?

     

    Best regards,
    Shufflehound team

    Hi Ryan,

     

    Sorry to hear of the problem you are having.

     

    Please try using new Google maps API key as described in the following topic.

     

    https://support.shufflehound.com/forums/topic/google-map-displaying-sydney/#post-23832

     

    Best regards,
    Shufflehound team

    Hi @wassim,

     

    Sorry to hear of the problem you are having.

     

    Could you please remove the changes you have made using Yellow pencil editor or temporary deactivate it or share me the page URL from your site where it is not displaying correctly so that i can troubleshoot it?

     

    Best regards,
    Shufflehound team

    Thank you for your patience.

     

    We are troubleshooting the issue but still couldn’t resolve it.

     

    We’ll resolve it ASAP and update you here.

    Hi @waz69,

     

    Sorry to hear of the problem you are having.

     

    Could you please tell me where you are getting the shared warning?

     

    Also would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able see it.”?

     

    Best regards,
    Shufflehound team

    To help us keep support thread separates could you please create new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.

     

    If you want to you can also add reference of this thread in your newly created thread.

     

    We would be more than happy to help you on your new thread.

    in reply to: News Ticker

    I don’t see the shared code used on your site.

     

    Please make sure to clear the WP Fastest Cache and autoptimize cache that you are using on your site.

    in reply to: Heder banner

    You are always welcome here 🙂

    Yes, the RTL is what is causing the problem, when I change the site’s language to English it works as expected. Now that we understand where the problem is – How do I make it work when the site is in RTL?

    We need to troubleshoot the issue more to resolve it.

     

    I tried to access your shared site to troubleshoot the issue but your site is not accessible and displays an error message “This site can’t be reached” so could you please make sure that it is accessible.

     

    I’ve tried multiple browsers and none of them show the comma. Also – how on earth in your screenshot do you have a comma on 200,000 but no comma on 2500? How did that happen???

    I am not sure why one works fine but not other. It seems Unyson counter content element browser specific issue that it doesn’t accept comma currently so to make it accept comma you have to develop custom code which is beyond the scope of support that we provide here.

     

     

    I understand, and I can take care of coding, but I just want to understand where that animation is located within the code – you don’t have to walk me through changing it, I will take care of that. Just point me in the direction of the relevant files where the relevant code is

    The code of it is located in the following theme file and its CSS is added in the theme style.css file on line number 8696

     

    /jevelin/inc/templates/page_loader.php

    in reply to: A few questions

    Hi @wassim,

     

    I hope you are well today and thank you for your question.

     

    You have to develop the code for Blog also.

     

    Your shared blog page is not displaying for us so please make sure it is displaying so that we can check how we can achieve it.

     

    Best regards,
    Shufflehound team

    Hi @dsharpe,

     

    I hope you are well today and thank you for your question.

     

    Could you please share me the page URL from your site where it is displaying so that i can check whether it is achievable to increase text?

     

    Best regards,
    Shufflehound team

    You are most welcome here 🙂

    in reply to: Adding discounts
Viewing 20 posts - 18,301 through 18,320 (of 26,111 total)