Hi there,
I’ve found a small white gap at the right edge of my website header, but don’t know how to fix it so that the header is full-width. I attached a photo with this post as well.
Also, I noticed that on iOS and Safari, after I hit the “View the video to see how” button, the video starts playing with the muted sound. I had to unmuted to hear. Is this some sort of Apple standard setup? On Chrome, the same video starts playing with the sound on. Is there a way to make the video start playing with sound on Safari and iOS?
Lastly, I found that the video I mentioned above is a bit taller than the screen itself (on my laptop at least), is there a way make it fit on the screen? It is a bad UX that the video sound was off and the video sound control panel is below the bottom edge of the screen. The audiences would not know it was there unless they scroll up a bit.
Please let me know when you have a chance. Thanks for your help in advance 🙂
Cheers,
Tana
But when I choose it in theme options the result is see attached. What I want to know is why the top background is blue
Because it seems you have set Top Background Color in the theme Styling settings as shown in the attached screenshot.
why the logo is out of alignment and on the wrong side.
This can be child theme issue on your site so to confirm it just temporary use the Jevelin theme instead of child theme on your site. If everything works fine then it’s your child theme issue.
Also please try deleting and reinstalling fresh latest version of Jevelin theme.
also why when you scroll down most of the normal state on my buttons are blue when only the rollover should be blue.
Are you talking about the buttons displayed in the header slider?
If yes then you have to edit that slider in the slider revolution to change button colors.
Also why are some of the pages on the menu bold and some not and how do you change it?
I can see all of the menus are bold on your site.
Please advise.
The other issue is in relation to responsiveness why is the footer copyright not centered even though in the editor I centered it yet it is fine in all other layouts only out of alignment on the desktop?
You can make it centre aligned it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.sh-copyrights-style1 { width: 100%; text-align: center; }
Third also to do with responsiveness the images under our history and our objectives cut off on small laptops and ipads why is this as the image was resized to the same dimensions as the sample image that was originally there and settings were left at default.
You should set images smaller in the size or try changing its background position as shown in the attached screenshot.
I’m not certain why it was working fine until two weeks ago until it suddenly started showing black frames between the poster image and the Vimeo.
Any help you can provide would be greatly appreciated.
Hi there,
Sorry for our late response, some of our support moderators are on vacation.
We can see that Revolution Slider is up to date, so there shouldn’t be any notice about updates.
Regarding to black screen issue, looks like that is how it works in Vimeo itself, when video isn’t loaded in Vimeo it shows black background (we can see it very well when in mobile rendering we used to emulate low end device). Also at the moment we couldn’t find any option in Revolution Slider to improve/change it.
Best regards,
Shufflehound team
Thank you for your prompt reply.
I’ve updated the theme to Jevelin Beta 2.7.0 and disabled the child theme. I also updated the Slider Revolution Plugin to Version 5.4.6.4. Upon clearing browser cache, I can confirm these recommendations haven’t fixed the issue.
Your site credentials are still active to help troubleshoot the issue of the black frames between the poster image and Vimeo videos. I’m also noticing the new version of Slider Revolution plugin now shows the Vimeo controls for the video layers, which should not show.
Please let me know if you need any further information to help troubleshoot and resolve this matter.
Slider was working perfectly until recently, where a gap between the Poster Image and the Vimeo Video Layer began showing on the first loop. Following the first time running through the slides, the black frames disappear.
I don’t know if this is an issue with Vimeo or the Slider Revolution WordPress Plugin. I’ve tried it on two different servers, both of which were initially working fine, but now show the issue. The videos don’t have black frames in the beginning and they’re the same videos that were working fine before. Please advise.
Link to site and issue pasted below.
I wonder if the problem with the top part of the site missing is because I do not have the Revolution slider. The top portion of my dashboard says, “This theme recommends the following plugins: Envato Market Plugin, Revolution slider, WooCommerce and Yellow Pencil Pro: Visual CSS Style Editor.” However, there is no link to the Revolution slider and I was unable to find it via a Google search nor is it listed in the Unyson plugin.
I can’t even attempt to edit my pages at this point due to 404 errors.
Hi,
Most of your templates use slider revolution. However when I tried uploading an hero image, JPEG, under 2mb, it gave an HTTP error. I don’t know what an HTTP error means as it doesn’t explain. However it works for some images (uploading fine) but not others.
I tried deactivating all the plugins and tried again, still didn’t work. Any ideas?
Best regards
Helen
Hi Shufflehound,
I want to replace my website’s hero image with a stock footage which I have purchased online, how do I do that?
I tried uploading it through slider revolution it wouldn’t let me, as the max file size is 2mb, whereas my stock footage is larger than this as it’s high resolution.
Thanks
Helen
Hi Tana,
I hope you are well today and thanks for posting here.
Could you please share me the page URL from your site where it is not displaying correctly so that i can troubleshoot it?
To resolve autoplay issue, please try using the solutions posted in the following topics.
Best regards,
Shufflehound team
Hi, I upload mp4 video to use at the webheader on the Revolution Slider. But I noticed a few bugs, I think.
Thank you so much for your time 🙂
Anyone know a way to have the header background in Jevelin be random?
We would like each time someone goes to a page the background of header is selected randomly from 10 different images.
Or, if there is a way to have a Revolution Slider as the background layer of a header that would work for us as well.
Let me know.
Hi Tana,
I hope you are well today and thank you for your questions.
1: Is a way to customize the dimension of the gallery slider on Portfolio posts.
3: If there is no way to fix the above, is there a way I can create a portfolio page that where all the images will post one after another like a Behance page: https://www.behance.net/gallery/59922555/Perfect-AestheticsSC17
Currently there isn’t any option to achieve this without custom coding.
2: I created a new custom template in the Revolutionary Slider. But somehow, the Revolutionary Slider options setting on the Portfolio page doesn’t see it. It only shows the default option. How can I add more template to the revolutionary slider option setting on the portfolio page?
I could also confirm the issue and troubleshoot it.
I will notify you here ASAP.
Best regards,
Shufflehound team
It seems this is happening because of the Revolution slider plugin.
Could you please confirm it by temporary deactivating Revolution slider plugin on your site?
Also please make sure you are using SSL correctly on your site as described in the following pages.
http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
https://make.wordpress.org/support/user-manual/web-publishing/https-for-wordpress/
Hi, I’m working on my portfolio site and have the following questions:
1: Is a way to customize the dimension of the gallery slider on Portfolio posts.
2: I created a new custom template in the Revolutionary Slider. But somehow, the Revolutionary Slider options setting on the Portfolio page doesn’t see it. It only shows the default option. How can I add more template to the revolutionary slider option setting on the portfolio page?
3: If there is no way to fix the above, is there a way I can create a portfolio page that where all the images will post one after another like a Behance page: https://www.behance.net/gallery/59922555/Perfect-AestheticsSC17
Please let me know when you have a chance,
Cheers,
Tana
I installed a theme in a brand new WordPress 4.9.1, and Error: Internal Server Error (500) hints in the process of Importing demo data. How do I solve it?
(Slider Revolution hints are not activated)
Hello,
Ive tried hiding the rev slider for mobile by going to the slider and to settings/layout-visual/mobile and selecting ‘disable on mobile’ but its still showing. Is there somewhere else this needs to be done too?
Thks
Hi there, I recently purchased the Jevelin theme but I don’t see the revolution slider plugin in there. I installed the demo content to check and there’s nothing there. Is there an extra step to getting this plugin?
In addition to my problems on my mobile phone I did a mobile friendly test through google webmaster tools and found the following 29 problems:
<div class=”AICmWb”>
<div> Couldn’t load 29 page resources
Resource
Type
Status
https://birdwatchingalentejo.com/wp-content/plugins/revslider/public/assets/js/extensions/revolution.extension.navigation.min.js?version=5.4.6 XHR Other error
https://birdwatchingalentejo.com/wp-content/plugins/revslider/public/assets/js/extensions/revolution.extension.slideanims.min.js?version=5.4.6 XHR Other error
https://birdwatchingalentejo.com/wp-content/plugins/unyson/framework/static/libs/font-awesome/fonts/fontawesome-webfont.ttf?v=4.7.0 Font Other error
https://birdwatchingalentejo.com/wp-content/plugins/unyson/framework/static/libs/font-awesome/fonts/fontawesome-webfont.woff2?v=4.7.0 Font Other error
https://birdwatchingalentejo.com/wp-content/plugins/unyson/framework/static/libs/font-awesome/fonts/fontawesome-webfont.woff?v=4.7.0 Font Other error
https://birdwatchingalentejo.com/wp-content/themes/jevelin/fonts/Pe-icon-7-stroke.ttf Font Other error
https://birdwatchingalentejo.com/wp-content/themes/jevelin/fonts/Pe-icon-7-stroke.woff Font Other error
https://birdwatchingalentejo.com/wp-content/themes/jevelin/fonts/Simple-Line-Icons.ttf?v=2.4.0 Font Other error
https://birdwatchingalentejo.com/wp-content/themes/jevelin/fonts/Simple-Line-Icons.woff2?v=2.4.0 Font Other error
https://birdwatchingalentejo.com/wp-content/themes/jevelin/fonts/Simple-Line-Icons.woff?v=2.4.0 Font Other erro
https://birdwatchingalentejo.com/wp-content/themes/jevelin/fonts/themify.ttf Font Other error
https://birdwatchingalentejo.com/wp-content/themes/jevelin/fonts/themify.woff Font Other error
https://birdwatchingalentejo.com/wp-content/uploads/2017/07/Bird-Hide-BSP3d-1024×768.jpg Image Other error
https://birdwatchingalentejo.com/wp-content/uploads/2017/07/Kingfisher-27-1024×768.jpg Image Other error
https://birdwatchingalentejo.com/wp-content/uploads/2017/08/Common-Crane-22.jpg Image Other error
https://birdwatchingalentejo.com/wp-content/uploads/2017/08/Flamingo.jpg Image Other error
https://birdwatchingalentejo.com/wp-content/uploads/2017/09/Water-Rail-2.jpg Image Other error
https://birdwatchingalentejo.com/wp-content/uploads/2017/09/Yellow-crowned-Bishop-13.jpg Image Other error
https://birdwatchingalentejo.com/wp-content/uploads/2017/11/Griffon-Vulture-41.jpg Image Other error
https://birdwatchingalentejo.com/wp-content/uploads/2017/11/Vogelkijkhut-BSP-5b-1024×768.jpg Image Other error
https://birdwatchingalentejo.com/wp-content/uploads/2017/11/Vogelkijkhut-BSP-6a-1024×768.jpg Image Other error
https://birdwatchingalentejo.com/wp-content/uploads/2017/11/Vogelkijkhut-BSP4-1024×768.jpg Image Other error
https://birdwatchingalentejo.com/wp-content/uploads/Casa-Camelia1.jpg Image Other error
https://csi.gstatic.com/csi?v=2&s=mapsapi3&v3v=29.14b&action=apiboot2&libraries=places&rt=main.1 Image Other error
https://fonts.gstatic.com/s/raleway/v12/IIm-lPOtfVKQy0GMiczF_7O3LdcAZYWl9Si6vvxL-qU.woff Font Other error
https://fonts.gstatic.com/s/raleway/v12/JbtMzqLaYbbbCL9X6EvaI73hpw3pgy2gAi-Ip7WPMi0.woff Font Other error
https://fonts.gstatic.com/s/raleway/v12/cIFypx4yrWPDz3zOxk7hIQLUuEpTyoUstqEm5AMlJo4.woff Font Other error
https://www.facebook.com/plugins/like.php?href=https://birdwatchingalentejo.com Other Other error
https://www.gstatic.com/recaptcha/api2/r20171206132803/recaptcha__en.js Script Other error</div>
</div>
<div></div>
<div>Can someone please have a look and solve this for me?</div>
<div></div>
<div>Kind regards,</div>
<div></div>
<div>Bert</div>
<div></div>
<div></div>
Chrome locking up on page load after Slider Revolution update