Forum Replies Created
Hello,
Thanks for reaching out!
This kind of issue is often caused by the AMP plugin, which loads a simplified version of your pages on mobile and can override theme styles. Could you please check if you have AMP (or a similar plugin) installed and active?
Let us know what you find, and we’ll gladly help you further.
Best regards,
Shufflehound Team
Hello,
Sorry for the late response!
It looks like your current header layout is set to centered, which unfortunately doesn’t support displaying a sticky logo properly – mainly due to height constraints and positioning above the navigation.
If you’d like the sticky logo to show on scroll, we recommend switching to a left-aligned header layout, which is fully compatible with the sticky logo feature.
Let us know if you’d like help adjusting the layout.
Best regards,
Shufflehound Team
Hello,
Thanks for the suggestion – it’s a good idea, and we understand how useful that kind of feature could be.
Currently, the theme doesn’t support adding a short description or tagline under product titles in the shop grid, and due to the way the product loop is styled and customized, adding this manually could get quite complex.
We’ll keep this in mind as something to possibly explore, but to be transparent – it’s not something we’re likely to add in the near future.
Thanks again for the feedback! 🙂
Best regards,
Shufflehound Team
Hello,
Sorry for the late reply, and thank you for your patience.
After some debugging, it looks like the issue is caused by your custom CSS – specifically the rule height: auto !important, which affects how the SVG logo displays. When we disabled that rule, the logo seems to appeared correctly.
To adjust the logo size properly, you can use the Logo Sizes settings under Theme Settings > Header. There you’ll find options for default, sticky, and responsive logo sizes.
Let us know if that helps! 🙂
Best regards,
Shufflehound Team
Hello,
Sorry for the delayed response, and thank you for your patience!
Based on our testing, this appears to be how the font itself is designed. We checked it directly on Google Fonts, and it behaves the same way there as in your screenshot. You can try it out yourself using this link:
If you’d prefer a different look, switching to another font without such stylistic quirks may be the best option.
Best regards,
Shufflehound Team
Hello,
Sorry for the delayed response, and thank you for your patience!
We were able to replicate the issue a few times during testing, it appears to be related to a bug in Slider Revolution. We’ve included the latest version of Slider Revolution in our newest beta version of the theme, which may resolve the glitch.
Please try updating both the theme and the plugin using the beta version below:
Let us know if this solves the issue or if you still notice anything unusual.
Best regards,
Shufflehound Team
Hello,
Sorry for the late response, and thank you for your patience.
We’ve just updated the WooCommerce template files and also included the latest version of WPBakery Page Builder in our newest beta version of the theme. You can download and install it from the link below:
If you run into issues updating WPBakery, try temporarily disabling the plugin before installing the new version, that usually resolves the update issue.
Let us know if everything works as expected or if you need further assistance! 🙂
Best regards,
Shufflehound Team
Hello,
Sure, we’ll be happy to help!
Could you please share a link to your website, and if possible, temporary login details? You can safely add the login info in the private information field below. This will help us inspect the issue directly.
The theme has been tested extensively on Android devices, so it’s unusual to hear about this kind of problem.
Looking forward to your reply! 🙂
Best regards,
Shufflehound Team
Hello,
Sorry for the delayed response!
Did you manage to fix the issue? It looks like the site is displaying correctly on mobile now.
In cases like this, the problem is often caused by the AMP plugin, which creates a simplified version of the site by disabling many features – including sliders and the menu. Recently, we’ve seen it cause more issues than benefits, and we’re considering removing it from our recommended plugins list for this reason.
Let us know if the issue comes back or if you need further help! 🙂
Best regards,
Shufflehound Team
Hello Chiara,
Sorry for the delayed response and thank you for the update!
It looks like the previous update may not have installed correctly – one of the core theme files was missing. We’ve just uploaded a fresh beta version that includes everything needed, and we’ve double-checked that it works as expected.
Regarding WebP support: make sure to clear both your site and browser caches, as the changes are in the JavaScript files, and browsers may still load the older version.
Please try the new version and let us know how it goes! 🙂
Best regards,
Shufflehound Team
Hello,
Sorry for the delayed response.
We tried to recreate the issue on our demo site, but everything seems to work correctly there. To help you better, could you please share a link to your site or temporary login details? That would allow us to check what’s going wrong directly.
If you’re okay with sharing access, please enter the info in the private information field below.
Best regards,
Shufflehound TeamHello,
Glad to hear you managed to sort it out!
Regarding the Blog Text Slider, there are no built-in theme options to change the fade effect to a scrolling one. However, if you’d like to customize it manually, you can check the code in js/scripts.js – specifically around lines 1460 to 1521. That’s where the slider behavior is handled. You can tweak the speed quite easily, but switching from fade to scroll would require more in depth JS changes.
Best regards,
Shufflehound Team
Hello,
Thank you for letting us know!
Best regards,
Shufflehound team
Hello,
Thank you for letting us know!
Best regards,
Shufflehound team
Hello,
Great to hear that it is working now – thanks for the update! 🙂
Best regards,
Shufflehound Team
Hello,
After some testing, we’ve prepared a fix in our latest beta version – please download and install it from the link below:
Once installed, let us know if this resolves the issue on your end. 🙂
Best regards,
Shufflehound Team
Hello,
Sure, you can add a print icon by modifying the single.php file, around line 65 where the social sharing icons are generated. We recommend doing this in a child theme to make sure your changes aren’t lost after future updates.
Best regards,
Shufflehound Team
Hello,
Sorry to hear about the trouble with the latest update. We’ve prepared a fix in our latest beta version – please download and install it from the link below:
Once installed, let us know if this resolves the issue on your end.
Best regards,
Shufflehound Team
Hello,
Thanks for letting us know!
Could you please share temporary login details in the private information field below? That will help us check the setup directly and fix the issue with the block library.
Best regards,
Shufflehound Team
Hello,
Thank you for the details! We do plan to update the social icons in a future theme release, so the Twitter logo will be replaced with the new “X” version – although we can’t give an exact timeline yet.
Regarding the print icon, the theme doesn’t currently include that functionality. You could use a plugin such as Print, PDF & Email by PrintFriendly to easily add a print button to your posts.
Best regards,
Shufflehound Team
