Forum Replies Created
Hello,
Thanks again for your patience, this one took a bit longer than expected, but the issue should now be resolved. We’ve added a small custom CSS fix directly in the theme settings that seems to have done the trick. You may need to clear your site and browser cache to see the changes fully.
html, body { overflow: visible!important; } .content-container, .sh-footer-template { max-width: 100%; overflow: hidden; }This issue appears to be tied to a unique configuration or custom CSS, as we haven’t seen it occur on other user sites or our demo.
Please check again on your iPhone and let us know how it goes.
Best regards,
Shufflehound Team
Hello,
Great, it looks like removing part of the custom CSS already helped!
We’ve added another small tweak on our side, and the scrolling seems to work better. Could you please check again on your iPhone and let us know how it works?
Best regards,
Shufflehound Team
Hello,
You’re most welcome and thank you! 😊
Wishing you a great day as well!
Best regards,
Shufflehound Team
Hello,
Thanks for providing access.
After some debugging, we found that the issue is caused by custom CSS added under Customize > Additional CSS, specifically styles applied to html and body. These are likely affecting how scrolling behaves on both desktop and iPhone.
We recommend reviewing or removing those custom rules to fix the scrolling.
Best regards,
Shufflehound Team
Hello,
Great to hear it’s all working now and you’re very welcome! 🙂
Best regards,
Shufflehound Team
Hello,
Thanks for checking that.
After some debugging, we’ve found the cause of the submenu arrow visibility issue and have included a fix in the latest beta version below:
Please install it and let us know if this resolves the issue. 🙂
Best regards,
Shufflehound Team
Hello,
Thanks for the update! 🙂
We haven’t made any recent changes to permission handling in the theme, so this may be related to how WordPress multisite manages access for different admin accounts, especially with plugin actions or settings pages.
If you remember which version you upgraded from, we can compare the two and see if anything else might have triggered it. Otherwise, your current workaround (using the main admin account for theme tasks) seems like a solid and safe solution.
Best regards,
Shufflehound Team
Hello,
Thanks for the follow up, and you’re right, after further inspection, the scrolling issue does occur even on pages that don’t use Slider Revolution.
In this case, we recommend temporarily disabling your plugins one by one to see if any of them might be causing a conflict. While we haven’t encountered this issue before, it’s possible that a plugin may be interfering with the scrolling behavior.
If that doesn’t help, feel free to share temporary login details in the private information field below and we will take a closer look.
Best regards,
Shufflehound Team
Hello,
Great to hear the Google Maps issue is resolved!
Regarding the submenu arrow visibility issue – we haven’t made any changes in that area recently, so it’s a bit unexpected. To help us confirm if the issue is coming from the beta version, could you please temporarily switch back to the stable version and check if the problem still exists?
That would help us narrow it down and fix it faster.
Also, just to clarify: the beta version you’re using will later become the next stable release, so once it’s officially published, you’ll be able to update to future versions normally through the WordPress dashboard.
Best regards,
Shufflehound team
Hello,
It looks like the issue is related to the Slider Revolution block on your homepage. We’re noticing the same scrolling problem even on Chrome desktop, which suggests it may be caused by certain settings in the slider itself.
If that resolves the issue, we recommend adjusting the slider’s settings – especially those related to layout, overflow, and full-screen modes – as we haven’t encountered this exact issue before, can’t replicate it on our demo sites, and it most likely comes from custom Slider Revolution settings.
Let us know how it goes! 🙂
Best regards,
Shufflehound team
Hello,
Thank you for checking the logs – that was very helpful!
It looks like we’ve identified and fixed the issue. Please download and install the latest updated beta version from the link below:
Once installed, let us know if everything works as expected. 🙂
Best regards,
Shufflehound Team
Hello,
Sorry to hear about the issue after installing the beta version.
To help us identify what went wrong, could you please check your server PHP error logs and share any errors that occurred around the time you installed the beta version? That information would be very helpful in pinpointing the cause and preparing a fix.
Looking forward to your response!
Best regards,
Shufflehound Team
Hello,
Installing the beta version will only replace the theme files, so as long as you haven’t made any direct changes to those files (i.e. edited the theme core files directly), your customizations should remain intact. That said, you can always create a full backup of your site before updating – just to be safe.
Let us know if you need any help during the process!
Best regards,
Shufflehound TeamYou are welcome! 🙂
Hello,
Thank you again for your patience, and apologies for the delay.
It took us some time to identify the exact cause of the issue. The good news is that we’ve implemented a fix in our latest beta version.
Please download and install the beta version below, and let us know if the issue is resolved on your end:
Important: Since you shared your website login details publicly in the message instead of using the private information field, we strongly recommend that you update your login credentials as soon as possible for security reasons.
Best regards,
Shufflehound Team
Hello,
Thank you for providing the login details. We were able to confirm that this is indeed a bug.
The good news is that it appears to be resolved in our latest beta version. You can download it here:
Please install and activate it, then let us know if the issue is resolved on your end. 🙂
Best regards,
Shufflehound Team
Hello,
Thanks for reaching out and for providing access!
- Product Editor Issue:
We’re not entirely sure why the editor layout changed, but we noticed that the WooCommerce product data panel had moved to the right sidebar. This sometimes happens due to a drag and drop action in the block editor. We’ve moved it back to the main area for the provided account, so you should now see the pricing, SKU, and other product fields as expected. - Removing Elements on Product Pages:
We’ve disabled the sidebar on single product pages, which should remove elements like the product search bar and category list.
Let us know if you need help with anything else!
Best regards,
Shufflehound Team
Hello,
Thanks for providing access!
We’ve added a small custom JavaScript snippet to help with the issue you described. It ensures that only the correct menu item stays active based on the current URL hash (e.g., #about, #contact) and prevents all menu links from showing as active at the same time:
if (document.body.classList.contains('home')) { const currentHash = window.location.hash; document.querySelectorAll('li.menu-item.current-menu-item').forEach(function (item) { const link = item.querySelector('a'); if (!link) return; const href = link.getAttribute('href'); if (currentHash && href.endsWith(currentHash)) return; item.classList.remove('current_page_item'); }); }This script is already applied and should fix the visual conflict with the active menu items on the homepage.
Let us know if you need further adjustments!
Best regards,
Shufflehound Team
Hello,
Thanks for providing access!
To address the layout issue, we’ve adjusted the Slider Revolution layout from Full-Screen to Auto. This allows the slider content to respect the theme’s container width and align properly, especially when the left side navigation is always visible.
You can check the updated sliders now – the content should appear centered within the remaining space.
Let us know if you need any further help with this!
Best regards,
Shufflehound Team
Hello,
Thanks for the detailed explanation!
Yes, please feel free to share the site URL and temporary access details, so we can take a closer look and test the issue more thoroughly. Once we can inspect the setup directly, we’ll do our best to help you get it sorted.
Looking forward to your reply!
Best regards,
Shufflehound Team
- Product Editor Issue:
