Forum Replies Created
Hello,
This is normal theme behavior and works as intended. The sidebar moves below the content at around 1024px screen width, which is a common responsive breakpoint used to improve readability on tablets and smaller screens. This will not affect standard laptop or desktop usage when viewed at normal widths.
Lowering this breakpoint would require custom CSS changes. While it is technically possible, custom layout modifications like this are outside the scope of our theme support, as the theme is functioning correctly by design.
Best regards,
Shufflehound team
Hello,
Thank you for clarifying. This happens because the page is currently assigned as the WooCommerce Shop page, and that template output is controlled by WooCommerce, which is why WPBakery shows the “missing default content area” notice.
Fastest workaround:
- Go to Pages, open your current Shop page, rename it (for example to “Shop Old”), and change its slug/link (for example to shop-old) so the shop slug becomes available.
- Create a new page, name it “Shop”, set its slug to shop, and build it with WPBakery as needed.
Best regards,
Shufflehound team
Hello,
Thank you for sharing the link.
To properly investigate both the category limit and the category ordering behavior in the Portfolio Fancy element, we would need to take a closer look at the setup from the admin side. Would it be possible for you to provide temporary WordPress admin access via the private information field? This will allow us to debug it more efficiently and see what can be adjusted.
Best regards,
Shufflehound team
Hello,
Thanks for checking. That’s interesting, because on our side everything is working as expected.
Could you please try clearing both your site cache and your browser cache, and then test again? Cached scripts can sometimes cause this kind of behavior.
If the issue is still there after that, let us know which browser you’re using and whether any caching or optimization plugins are active.
Best regards,
Shufflehound team
Hello,
Sorry for the delayed reply, and thank you for your patience. We have been looking into this and believe we have identified what was causing the issue.
Please try downloading and testing the latest beta version of the theme from the link below. This update includes a fix for the missing numeric value setting in the progress bar widget.
Once updated, let us know if the value option is visible again or if you need any further help. We will be happy to assist.
Best regards,
Shufflehound team
Hello,
Thank you for the login details.
We have done some testing on your site and would like to clarify a few things to better understand the situation:
- You mentioned that you can no longer edit the shop page. Were you previously able to edit this same page using WPBakery?
- Did the shop page layout or content look different before, or has it always been displayed as it is now?
From what we can see, the page is currently set as the WooCommerce shop page and is using a theme-based layout. When a page is assigned as the WooCommerce shop page, editing options can be limited, as WooCommerce controls the content output.
As a workaround, if you need full control with WPBakery, you can create a new regular page and design it freely, then use it for custom shop-related content, while keeping the default WooCommerce shop page for product listings.
Let us know the answers to the questions above and we will be happy to advise further.
Best regards,
Shufflehound team
Hello,
Sorry for the late response.
Thank you for your suggestion. At the moment, Jevelin is still using Font Awesome 4, and we do not have plans to fully replace it with Font Awesome 5+ in the near future, as this could cause compatibility issues with existing setups. That said, we are looking into the best way to support newer social networks like TikTok and X while keeping the current Font Awesome version active.
Could you please let us know in which exact places on your website you would like these icons to be available?
Best regards,
Shufflehound team
Hello,
Could you please share a link to the page where the Portfolio Fancy element is used? This will help us review your setup and understand the behavior more clearly.
Regarding the maximum number of visible categories, we do not recall setting a hard limit of 8 specifically in the theme, so this may be related to default WordPress behavior or the way categories are queried in this element. Once we see the page, we can verify this.
As for the category order on hover, categories are currently output in alphabetical order by default. There is no built in option to change this or prioritize parent categories. It may be possible to adjust the visual order using custom CSS, but this would require creating styling.
Best regards,
Shufflehound team
Hello,
Sure, we can definitely take a closer look at this and estimate the time and cost needed to adjust the search results layout for you.
Please feel free to contact us at [email protected] with a short description of how you would like the search results to look, along with a link to your site. We can then continue the discussion privately and provide you with a an offer.
Best regards,
Shufflehound team
Hello,
Great to hear that the update resolved the image removal and reordering issues 🙂
Regarding the behavior where adding a new image clears the existing selection: we have further improved this in a newer beta version. Please try the latest beta update below and check if the image selection now behaves as expected when adding new images.
Best regards,
Shufflehound tea
Hello,
You are welcome! 🙂
We added a custom background image for the Strava icon via CSS (in theme settings). This allows us to display the specific Strava logo without needing to rely on a standard Font Awesome icon that isn’t included in the theme by default.
Best regards,
Shufflehound team
Hello,
That does look a bit unusual. Please first make sure the theme is updated to the latest version. If it already is, it’s hard to say what could be causing this, as we haven’t seen this issue reported before.
That said, we can definitely take a closer look. If you’re comfortable doing so, please share temporary login details via the Private Information field and we’ll take a closer look and try to find what might cause this.
Best regards,
Shufflehound team
Hello,
It doesn’t look like we’ve received it yet. Could you please confirm whether it was submitted via the Private Information field in the ticket, or sent another way (for example, by email)? Please try submitting it again using the Private Information field.
Best regards,
Shufflehound team
Hello,
Thank you for updating the permissions. We were able to test the portfolio gallery properly now and found the likely cause of the issue. Please try installing the latest beta update linked below, as it includes a fix for this behavior.
We also improved the gallery functionality in this beta by adding better image removal handling and basic ordering options, which should make managing portfolio images more convenient overall.
Please let us know if everything works as expected after the update. 🙂
Best regards,
Shufflehound team
Hello,
For translating texts like “Search here…” and the “Next” button, we recommend using a plugin such as Loco Translate. The theme is translation ready, so most of these strings can be translated easily that way.
Regarding the search results layout, adjusting it to show only the teaser image and title is possible, but it would require custom template or CSS changes. That kind of layout modification goes beyond the default theme options and is outside the standard support scope.
Best regards,
Shufflehound team
Hello,
We’ve added the custom icon order (Instagram, Facebook, YouTube, Strava) and also added the Strava icon to the top header social icons. Please check on your side and let us know if everything looks good now.
The custom CSS was added under Theme Settings > Custom CSS, so you can easily keep a copy for future reference or re-apply it if needed after updates. 🙂
Best regards,
Shufflehound team
Hello,
That fix was included in later theme updates, so the progress bar value should be available by default now. If you’re still seeing the issue, it’s likely something specific to your setup.
Could you please share a link to the page where this happens and, if possible, temporary login details via the private information field? That will let us check it directly and see what’s going on.
Best regards,
Shufflehound team
Hello,
No worries! Below you can download our latest Jevelin beta version, which includes the newest WPBakery Page Builder update. Just install it and use the theme’s built in plugin installer to update WPBakery (you may need to temporarily disable the plugin before updating).
As for WPCode Lite, that one isn’t part of the theme, so you can safely update or manage it separately.
Best regards,
Shufflehound team
Hello,
Thank you for your message.
- Changing the order of social media icons in the header is not available by default, but it can be done with custom CSS. Can you please let us know the order you would like to see there?
- The Strava icon is not included by default, but might be added manually. Do you want to add it to the top header social icons?
If you could update the account permissions to allow access to the theme settings, we should be able to add the required custom CSS ourselves after you confirm the desired icon order and where you would like the Strava icon to appear.
Best regards,
Shufflehound teamHello,
Thank you for the login details.
- We tried to test the issue related to removing images from the portfolio gallery, but the provided account has very limited permissions and does not allow access to portfolio items. Could you please update the access so we can review this properly?
- Understood, thank you for the clarification.
- For the portfolio gallery slider, we recommend using standard JPG images. Using the same aspect ratio and similar resolution across all images will give the best visual result.
- At the moment, we do not have a specific release date for a version that includes image reordering. Once we investigate the image removal issue, we will also check whether we can suggest or implement a quicker solution for gallery ordering.
Best regards,
Shufflehound team
