Forum Replies Created
Hi there,
We just tested your website and it seems fine now.
Did you manage to fix it?
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
We just tested it on your website and it seems that images are loading fine. Have you been able to resolve this issue?
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
Great that we managed to fix the footer issue. 🙂
About the alert window this issue is strange as we have seen some other users mention it, but we haven’t been able to replicate it and therefore fix it. At the moment the only idea is that it could be coming from different place like some plugin.
Best regards,
Shufflehound team
Hi there,
We are really sorry for this situation as at the moment we have an issue with supporting times. Which has only happened recently.
We will try to fix this issue ASAP. We can make a change for you, we just will need a login data to your website (you can share them in the private field).
Best regards,
Shufflehound team
Thank you for letting us know! 🙂
Hi there,
Sorry for our late response.
Before we take a look, can you please confirm that this issue is still relevant?
Best regards,
Shufflehound team
Thank you, we might have an ideas on how to fix your issues, but we will need a login data to your website. Is that possible? (you can enter them in the private field)
Hi there,
We just went through older topics and saw that topic doesn’t have a reply.
If it is still useful for someone then this issue could happen due to many causes one of them would cause it would be new plugin installations of plugin updates that can cause similar issues. So one of the first steps would be to disable plugins one by one to see if some plugin isn’t causing it.
Best regards,
Shufflehound team
Hi there,
We just went through older topics and saw that topic doesn’t have a reply. If it is still useful for someone:
- Unyson backup feature unfortunately isn’t available for Redux, but now many hostings offers the same functionality as a built-in feature
- Yes, at that point we just were in transition period to the Redux and now this issue was fixed long ago
Best regards,
Shufflehound team
Hi there,
Sorry for our late response. Please notice that it is better to start a new topic that to reply for old one.
Previously this was answered by different support user, so we will need a link to your website, so we can see the issue in live.
Best regards,
Shufflehound team
Hi there,
Sorry for our late response. Please notice that it is better to start a new topic that to reply for old one.
Previously this was answered by different support user, so we will need a link to your website, so we can see the issue in live.
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
We will need more information about your issue like a link to your website, so we can see that current state.
Best regards,
Shufflehound team
It seems that you just need to:
- Go and edit that page
- Scroll to the Page Settings and click on Header tab
- Under Header Classic set Header Above to something else than Disabled
- Save the page
Best regards,
Shufflehound team
Hi there,
We are really sorry for that.
We will need a link to your website where we can test it as the previous link you mentioned seems to have a different theme.
Best regards,
Shufflehound team
By following these steps below you should be able to remove the white space:
- Go to your home page builder mode
- Edit the column of the first section (with the Slider Revolution content)
- Set column top padding to 0
- Save it
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
Is this issue still relevant? If yes, can you please share the link to your website?
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
Looks like you managed to change it to a popup. Do you need further help for this topic or can we close it?
Best regards,
Shufflehound team
Hi there,
Thank you for letting this know. 🙂
At the moment we are not sure if need to help on something further for this topic.
Best regards,
Shufflehound team
Hi there,
We can see that for the Book Online button you need to:
- Fix CSS padding variable – missing a white space, so it should be like this: 15px 32px
- Add CSS variable for the top white space:Â margin-top: 20px;
Best regards,
Shufflehound team
Hi there,
Have you tried to change WooCommerce Product Item Style option to Style 3 (under Jevelin Settings > General) ? It might improve this layout for you.
Best regards,
Shufflehound team
