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  • Shufflehound
    Moderator

    Hi there,

     

    Can you please give us a links to the pages you would like to change? It would help us to better understand your issue.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    You are welcome! 🙂

    Shufflehound
    Moderator

    We need to access website dashboard to test it as it is working fine in our servers.

    If anyone could provide login data in the private information field, then we most likely could fine the cause and fix it.

    Shufflehound
    Moderator

    Ok, then what about Duplicate Page plugin, that would allow to clone page as many times as you need?

    Shufflehound
    Moderator

    Looks like we managed to fix it.

    Cloudflare thought that your server is suspicious and blocked your website requests. In future now it should work just fine

    Shufflehound
    Moderator

    Instructions are available under Admin Sidebar > Jevelin > Framework Upgrade

    Thought it is recommended only when Unyson can be fully removed – when no pages are built with Unyson Page Builder

    Shufflehound
    Moderator

    This issue was very hard to find, but we can confirm that we see it too.

    Would it be possible to access your website dashboard? We could try some CSS changes, because at the moment we don’t have a specific solution for this issue

    Shufflehound
    Moderator

    Hi there,

     

    Maybe you meant something like this?

    It seems that it might do just that.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Do you have a backup for your website? Settings are saved as one time in the options database table. You can look there, but most likely only backup restore could help you to recover it (now many website hosting providers create automatic backups).

     

    Best regards,

    Shufflehound team

    in reply to: Jevelin Theme Settings

    Shufflehound
    Moderator

    We are glad that we could help! 🙂

    Shufflehound
    Moderator

    In some cases some images doesn’t import correctly, but we just saw your imported demo and it seems fine, so you can just ignore this error.

    Shufflehound
    Moderator

    Thank you for understanding and letting us know. 🙂

    Shufflehound
    Moderator

    Hi there,

     

    Are you using the latest theme version and have the theme been modified?

    We just checked this file in our latest theme version and the mentioned file looks different for us.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    We saw some errors related to OCDI plugin as it seemed that the installation was corrupted, so we reinstalled it. Can you please try to install the demo now?

    Shufflehound
    Moderator

    Sure, the child themes are meant to rewrite parts of the main theme in the way that you can afterwards safely update the main theme without overwriting any changes. We added our child theme in the attachment and you can just install/activate it as any other theme.

    Then you can add this PHP snippet in the child theme functions.php file:

    add_filter( 'register_post_type_args', 'jevelin_rewrite_slug', 100, 2);
    function jevelin_rewrite_slug( $args, $post_type ) {
    
        if( $post_type == 'fw-portfolio' ) {
            $args['rewrite']['slug'] = 'portfolio';
        }
        return $args;
    }

    Then go to Settings > Permalinks and press Save Changes.

    Now it should be changed.

    Attachments:
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    in reply to: help migrate to redux

    Shufflehound
    Moderator

    Oh, then at the moment it looks like you should keep using Unyson framework. If at one point you migrate Unyson page builder content to WPBakery page builder, then we would recommend you to use our framework upgrade tool.

    in reply to: Update Theme Error

    Shufflehound
    Moderator

    We can’t tell for sure why suddenly all your settings disappeared. but it seems that top bar didn’t work, because header layout 1 doesn’t support it (you should use layout 2 for it). Sorry for that, we should add notice about it.

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    It seems that the login information isn’t working anymore.

    About your questions:

    • Layout is working fine for us, but it seems that the content is updated – so  did you manage to fix the issue?
    • Subscribe Now section most likely needs to activate Mailchimp for WP plugin to work correctly
    • About Instagram widget issue we would recommend to use plugins like this instead, because Instagram changed some things and our solution isn’t working anymore

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    Before we can answer to your questions we need to know if you are using Unyson page builder or WPBakery page builder? Because it works differently for both of them.

     

    Best regards,

    Shufflehound team

    in reply to: Multiple Topics

    Shufflehound
    Moderator

    There could be a multiple possible causes for that kind of issue. We can try to go one by one or you can share access to your website and we can debug ourself? In that case we could fix this issue much faster

Viewing 20 posts - 2,281 through 2,300 (of 3,603 total)