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  • Shufflehound
    Moderator

    We can’t tell for sure why suddenly all your settings disappeared. but it seems that top bar didn’t work, because header layout 1 doesn’t support it (you should use layout 2 for it). Sorry for that, we should add notice about it.

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    It seems that the login information isn’t working anymore.

    About your questions:

    • Layout is working fine for us, but it seems that the content is updated – so  did you manage to fix the issue?
    • Subscribe Now section most likely needs to activate Mailchimp for WP plugin to work correctly
    • About Instagram widget issue we would recommend to use plugins like this instead, because Instagram changed some things and our solution isn’t working anymore

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    Before we can answer to your questions we need to know if you are using Unyson page builder or WPBakery page builder? Because it works differently for both of them.

     

    Best regards,

    Shufflehound team

    in reply to: Multiple Topics

    Shufflehound
    Moderator

    There could be a multiple possible causes for that kind of issue. We can try to go one by one or you can share access to your website and we can debug ourself? In that case we could fix this issue much faster

    Shufflehound
    Moderator

    We tried to install the demo, but when accessing demo installation page we can see only this message – “You do not have permission to access the selected page”.

     

    Can you please make sure that we can access the import demo page?

    Shufflehound
    Moderator

    Hi there,

     

    About your questions:

    1. We tested it from various screen sizes and it was working fine for us, did you manage to fix it?
    2. Have you tried to add larger image?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Nice to hear that your website is working again.

    About Unyson framework we would strongly suggest to migrate away to Redux. But before that can you please check if you are using Unyson Page Builder inside pages and posts?

    in reply to: Update Theme Error

    Shufflehound
    Moderator

    We are glad that we could help! 🙂

    Shufflehound
    Moderator

    If you are familiar with PHP language then we can give you a PHP snippet that should change it. You will need to paste it in the child theme functions.php . Would that be ok?

    in reply to: help migrate to redux

    Shufflehound
    Moderator

    Great to hear that! 🙂

    Shufflehound
    Moderator

    Sorry for our late response.

     

    We checked this and this is how it is set for our theme – portfolio project page link contains project name. But there are ways on how to change it to something else via PHP code or some WordPress plugins.

     

    You can close it if you want to, but there also should be an option for email notifying.

    in reply to: help migrate to redux

    Shufflehound
    Moderator

    Hi there,

     

    Can you please let us know if you can access admin dashboard? As we need to understand if you can modify the website.

     

    Best regards,

    Shufflehound team

    in reply to: Update Theme Error

    Shufflehound
    Moderator

    Hi there,

     

    Can you please let us know your website link and show us some screenshots with some example orders?

    That would help to better understand your issue.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Sorry for our late response. We did some tests in our own testing server and it was working fine there, so it might be somehow related to WordPress setup. @valavnetin login data isn’t working for us any more. Is it still possible to test it in your website?


    @bengi1984
    and @abdsnr – can you please create separate topics regarding to this issue? It will be easier for us to manage this issue.

    Shufflehound
    Moderator

    Thank you! Before we start to test it, can you please let us know which demo would you like for us to import?

    Shufflehound
    Moderator

    Great to hear that you manage to solve it! 🙂

    Shufflehound
    Moderator

    Hi there,

     

    Can you please share your current website setup/progress, so we can help you to achieve this?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    It might be related to section padding/margin options or something completely different.

    Can you please share your website link, so we can test it? (you can use private information field if needed)

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    We also need login data to access your website dashboard, otherwise we can’t find the cause and fix it.

    Shufflehound
    Moderator

    Thank you for letting us know! 🙂

Viewing 20 posts - 2,281 through 2,300 (of 3,587 total)