Forum Replies Created
Hi there,
Would it be possible to inspect your website? Because to best answer to your question we would need to see your website setup.
Best regards,
Shufflehound team
Hi there,
No worries, this issue have a very simple fix. You just need to install and activate Slider Revolution plugin under Admin sidebar > Appearance > Install plugins.
Let us know if that works. 🙂
Best regards,
Shufflehound team
Hi there,
Can you please tell us if you are using child theme? And if so, can you please test it without child theme?
Let us know if that works.
Best regards,
Shufflehound team
Great to hear that. 🙂
We fixed translation issue with read time in the latest version and updated the theme translation file. There you can translate “read” and “min” texts separately. The latest theme version can be downloaded below:
Best regards,
Shufflehound team
We thought maybe you are using MacOS and that could be the issue. But we just tested your website on a similar setup in both Google Chrome and Firefox. Everything what you mentioned at the beginning was working fine and unfortunately at this point we are not sure how to help you to fix your issues with your website.
It still seems like a browser related issue. Maybe you can try to disable all browser extensions and see if that helps.
Hi there,
Please check if your site allows a new user registration. We found a tutorial for you on how to check and change it.
Let us know if that helps.
Best regards,
Shufflehound team
We can see that your home page have missing H1 tag.
You can easily fix it by changing “HELPING ACTIVE PEOPLE PERMANENTLY ELIMINATE PAIN AND INJURY” H2 to H1 in WPBakery page builder element settings. If needed we can fix it for you.
Oh, you can also send it to our email – [email protected]
Thank you, we can now access your website.
We did some testing and can you please install Classic Widgets plugin? Most likely we will need to do a further testing after that.
Hi there,
Could it be possible to login to your website and debug this issue? You can share access data in the private field.
Best regards,
Shufflehound team
Ok, can you please tell us which page builder are you using? Elementor or WPBakery for the page content?
Hi there,
Rating data can be changed in edit post page – page settings section.
Best regards,
Shufflehound team
Hi there,
We tried to inspect your websites, but it shows Error 1020 – Access denied. Can you pleased check?
Best regards,
Shufflehound team
Are you using the latest Gillion theme version?
We are glad that the issue is fixed! 🙂
Oh, looks like you email got in the spam folder.
We managed to fix your issue, can you confirm that? 🙂
Great to hear that!
Hi there,
This is a known issue and should be resolved after updating to the latest theme version.
Best regards,
Shufflehound team
Sure, please let us know if you find something.
Best regards,
Shufflehound team
