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  • Shufflehound
    Moderator

    Great to hear that! 🙂

    Shufflehound
    Moderator

    Great to hear that! 🙂

    Header background image can be changed under Jevelin Settings > Styling > Header Background Image

    Shufflehound
    Moderator

    We found the cause of the issue and fixed it by disabling plugin “Activity Letterboxd”. It was causing the error for your website.

    Can you confirm that your website is fixed? 🙂

    Shufflehound
    Moderator

    We did some further testing and we can’t seem to replicate this issue on our browsers. About those JavaScript notices you mentioned – we see them too, so those most likely are not the cause.

    Can you please let us know on what kind of device are you using for your website? And what is your browser version?

    If your website setup was fresh then we would just recommend to use Elementor page builder instead as it is our main page builder now.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Looks like your website have PHP error due to unknown cause. If it is possible then we could login to your website (you can share login data in the private field) and fix it for you.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Can you please share a link to your website? So we can inspect your H1 issues.

     

    Best regards,

    Shufflehound team

    in reply to: Missing H1

    Shufflehound
    Moderator

    Hi there,

     

    Looks like we will need to login to your website to understand what exactly is happening as there shouldn’t be such an issues.

     

    Best regards,

    Shufflehound team

    .

    Shufflehound
    Moderator

    Hi there,

     

    Can you please share your website link? Then we can inspect your current progress and it will be easier to explain it.

     

    Best regards,

    Shufflehound team

    • This reply was modified 2 years, 5 months ago by Shufflehound.

    Shufflehound
    Moderator

    We improved it further, but as we previously mentioned your website has our theme that is heavily modified with a lot of custom CSS code, resulting in our options not working as intended.

    Can you please take a look if the issue is fixed now?

    • This reply was modified 2 years, 5 months ago by Shufflehound.
    • This reply was modified 2 years, 5 months ago by Shufflehound.

    Shufflehound
    Moderator

    Sorry for our late response. We still can’t see the login data, maybe you can sent it to our email [email protected]?

     

    Best regards,

    Shufflehound team

    • This reply was modified 2 years, 5 months ago by Shufflehound.
    in reply to: 405 Method Not Allowed

    Shufflehound
    Moderator

    For us it still looks like the image is causing it. To fix this issue faster, can you please share login data to your website in the private field, so we can fix it for you.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    We are glad that it worked! 🙂

    Shufflehound
    Moderator

    We tried to login multiple times, but it shows the the password is incorrect.

    Anyway we have one idea that you could try. If the issue is with adding custom JS then you can try to add directly in theme settings under Jevelin Settings > Custom Code > Javascript

    Shufflehound
    Moderator

    This is strange as we tested it again and both custom CSS and editing settings works fine for us in the Google Chrome browser.

    Can you please try to login in the website from the incognito window? As at the moment it is working fine for us it looks like the browser related issue.

    Shufflehound
    Moderator

    We can’t see the information. Can you please try to add it again?

    in reply to: 405 Method Not Allowed

    Shufflehound
    Moderator

    This is a known issue we are working to fix, till that you can use Classic widgets plugin. It will fix this issue for now

    Shufflehound
    Moderator

    Looks like there is a bug and we will try to fix it in the next updates. Till now we installed classic widgets plugin that fixes the issue for now.

    in reply to: Unable to edit widgets

    Shufflehound
    Moderator
    We removed the login data from your reply. Please avoid sharing sensitive data such as login data in the public information field. Instead – use the private information field to provide this information.
    Can you please change your password as soon as possible not to risk an unauthorized login since everyone was able to see your comment? Afterwards, please use the private information field to share your new password with us.

    Shufflehound
    Moderator

    Thank you for letting us know, we will let you know when the fix will be ready.

    Shufflehound
    Moderator

    Hi there,

     

    Recent posts title are not hardcoded in the theme and are changed from the admin panel, most likely from the widgets page. About the read time you can try to find separate “read” text.

     

    Best regards,

    Shufflehound team

     

Viewing 20 posts - 2,281 through 2,300 (of 3,306 total)