Forum Replies Created
Sure, this could be confusing.
Basically:
- Unyson Framework gives theme options and page builder
- Redux framework gives only theme options
So for now you don’t need two plugins which adds theme options as it can add more issues than solve. When you will be ready to uninstall Unyson framework plugin (all Unyson page builder pages will be built with WPBakery page builder) then you can go to this page and just follow instructions – Admin Sidebar > Jevelin > Framework Upgrade
Hi there,
Looks like the login details didn’t save correctly. For some reason this feature sometimes doesn’t want to work correctly. Can you please try to attach the login details again?
We will try to fix these issues soon after we will be able to access your website.
Best regards,
Shufflehound team
Thank you for clarifying it.
We still can’t replicate this issue in our test sites. If we can’t access your website to debug this issue, then at the moment we can only recommend to try to remove WPBakery page builder and install it again
Hi there,
We just checked and it is working just fine in our test server.
Can you please let us know if you are using Jevelin theme settings page or Appearance > Customize page? We have two theme setting pages, so please try in both of them and let us know if both places you receive this error.
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
Would it be possible for us to login to your website dashboard? It would help us to find the causes for your issues (you can share them in the private information field).
1., 2. Can you please share a link to the issues?
3. We have some reports about it, but we can’t replicate the issue in our test servers
Best regards,
Shufflehound team
It still might be related to the first file. Would it be possible to login to your website dashboard, so we can try to find the cause?
Hi there,
Have you tried to disable other plugins and see if that fixes it? It might be some compatibility issue with other plugin.
Best regards,
Shufflehound team
Can you please check what is the location of those two files? (in the screenshot below) It might give us a hint on issue cause
Hi there,
Did you manage to fix the issue?
It looks like that it is working fine now.
Best regards,
Shufflehound team
Sorry for our late response.
We could fix it for you if you don’t mind sharing access data to your website (you can share it in the private information field)
Hi there,
At the moment we don’t have an option for that in this layout, but we can create a simple custom CSS that should change it from 2 to 1 columns. Would this solution work for you?
Best regards,
Shufflehound team
Would it be possible to access your website? (you can share the login details the private information field)
Then we could try to fix this issue for you
That is strange.
Is the theme updated to the latest version?
Hi there,
Thank you for letting us know that!
Best regards,
Shufflehound team
Unfortunately we don’t have any tools to recommend for this feature.
You are welcome! 🙂
Hi there,
Our testing sites also have updated to the latest versions and everything works fine as it should. Maybe it is some kind of other plugin issue? If needed we can access your website and debug this issue for you.
Best regards,
Shufflehound team
Sure, let us know if you need further help!
Hi there,
First of all to fix the [mc4wp_form id=”125″] issue you need to activate Mailchimp for WordPress plugin. Then you will be able to see the form.
Unfortunately we don’t have a support for FloDesk plugin. Therefore it looks like that copying and modifying CSS from the Mailchimp from will be needed to achieve the same look.
Best regards,
Shufflehound team
Hi there,
Unfortunately at the moment it looks like we don’t have such a feature. Can you please shows us a live example where we can see the live page where you would like to implement it? It could help to better understand how it will work and might give us some idea on how we could help you
Best regards,
Shufflehound team
