Forum Replies Created
Thank you! Before we start to test it, can you please let us know which demo would you like for us to import?
Great to hear that you manage to solve it! š
Hi there,
Can you please share your current website setup/progress, so we can help you to achieve this?
Best regards,
Shufflehound team
Hi there,
It might be related to section padding/margin options or something completely different.
Can you please share your website link, so we can test it? (you can use private information field if needed)
Best regards,
Shufflehound team
We also need login data to access your website dashboard, otherwise we can’t find the cause and fix it.
Thank you for letting us know! š
Sure, thank you for letting us know. š
Hi there,
This is a new theme future that adds option to verify purchase and receive automatic theme updates.
Your purchase code most likely is just fine, but in some cases there might be an issue connecting to our server. If it would be possible to login to your website dashboard we could try to test it and fix it. (you can share it in the private information field)
Best regards,
Shufflehound team
Hi there,
We haven’t tested this functionality, but you can test it and see if it works for you. If there will be any issues you can just turn it off.
Best regards,
Shufflehound team
By inspecting the screenshot looks like you are uploading theme file in the plugin section where only plugin zip files are allowed. Please try to upload it under appearance/themes section. That should fix your issue.
Let us know if that works.
Hi there,
That seems very strange as usually there is at least error message. Would it be possible to access your website dashboard, so we can debug it for you? (you can share it in the private field)
Best regards,
Shufflehound team
Hi there,
Sure, we can help you to do that.
At the moment we can see that the footer is disabled, therefore can you please send us a link or screenshot where you would like to add it?
Best regards,
Shufflehound team
Sorry for our late response.
We might finally found the cause for your issue. It looks like the issue is coming from the WooCommerce Quick View plugin. Can you please disable it and see if that fixes it?
Best regards,
Shufflehound team
Thank you for letting us know! š
We are glad that it worked! š
Hi there,
One way to do that would be to set header/footer to almost empty sections and then just to hide with CSS.
We can help yo to achieve this.
Best regards,
Shufflehound team
Hi there,
Sure, can you please give us more information about your issue like error message or screenshot?
Best regards,
Shufflehound team
Hi there,
Sure, we will help you to solve this.
But before that please change password as fast as possible as previously it could be seen by everyone (we just saw it and removed it). When it is change please enter the new access data in the private information field.
Best regards,
Shufflehound team
Thank you for letting us know! š
Hi there,
Thank you for detailed description.
Can you please send us exact links where these issues can be tested? We did some testing, but we couldn’t find those issues yet
Best regards,
Shufflehound team
