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  • Shufflehound
    Moderator

    Hi there,

     

    We just created a new option “One Page Anchor Scroll Speed” under Jevelin settings > General. Please try to adjust it and let us know if that fixes this issue. 🙂


    Please login to access this file

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Then the menu issue is fixed at the moment?

     

    Best regards,

    Shufflehound team

    in reply to: Header Shadows

    Shufflehound
    Moderator

    We just checked it and the large white space is due to logo having large white space at the top and the bottom. Change it to smaller and that should fix your issue.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Looks like we managed to fix your issue, can you please confirm that? 🙂

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    At the moment it is hard to tell why it is not working. Would it be possible to login to your website so we can debug it? You can post it in the private information field

    Shufflehound
    Moderator

    Thank you, we received your email and we managed to find the issue on why the logo isn’t appearing. 🙂

    Under “Jevelin settings > Header” option “Logo Title Name With Logo Image” was disabled. We briefly enabled it, but it seems that your custom CSS had some issues, therefore we disabled it. If needed we can try to help you to fix that too.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Oh, we can understand that.

    We can agree that the Gutenberg page builder is faster, but at the moment it is too limited for our theme needs. In the future we will consider to start moving elements to Gutenberg.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

     

    Can you please try yo change the same option under Jevelin theme settings (link can be found at the top bar)?

    Let us know if that works.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    This logo issue looks like could be related to some kind of CSS issue. About the padding we could sort it our for you. Can you please post the link to your website?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Can you please share a link to your website? We need to inspect your website to figure out what could be the cause.

     

    Best regards,

    Shufflehound team

    in reply to: Header Shadows

    Shufflehound
    Moderator

    Hi there,

     

    Is it possible for you to share a login data to your website in the private field? We see that there might be an issue with your website setup and we could fix it for you.

     

    Best regards,

    Shufflehound team

    in reply to: font is small

    Shufflehound
    Moderator

    Hi there,

     

    Thank you for your suggestion.

    At the moment we don’t have plans to migrate all our elements to the Gutenberg due to this feature requiring large amount of our developer’s work. Instead you could try Elementor Blocks for Gutenberg plugin. It might be something similar.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Our theme supports Google AMP pages when using the plugin. Can you please share your website link, so we can inspect it?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Unfortunately at the moment we don’t have such an option.

    If we understood correctly you would like to see editor text to be the same size as your actual website?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Yes, we can help you to add this widget for your website if needed.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Well we can confirm the issue and tried to some fixes, but those didn’t work.

    One way to fix solve this would be to still switch to Redux framework, but leave Unyson framework active for page builder functionality.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    On of the known issues are that the Unyson framework plugin is still active after migrating to Redux framework (under admin side menu Jevelin > Framework Upgrade). Can you check if that is still the case?

    We are thinking about adding message in the dashboard about this issue in the next updates

    Shufflehound
    Moderator

    Hi there,

     

    Can you please tell us where in the admin panel did you set the custom link?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Oh, we still can’t see the login data from the private field. Can you please try again? If that sill won’t work you can send them to our email [email protected]

    Most likely the issue will be a easy fix when we will be able to access to your website.

    Shufflehound
    Moderator

    Hi there,

     

    Can you please share to your website, so we can take a look and test it? Then we at least will know that the feature is working as intended

     

    Best regards,

    Shufflehound team

Viewing 20 posts - 2,621 through 2,640 (of 3,606 total)