Forum Replies Created
Hi,
Sorry for this inconvenience.
We had issues with CDN (Content Delivery Network) file cache.
Now files are finally updated and both WPbakery page builder and Slider Revolution plugin installations should be fixed.
Before installing both plugins it is recommended to uninstall Revolution Slider plugin. That will fix WPbakery page builder plugin not available for installation issue.
Solution for this topic
Hi,
Sorry for this inconvenience.
We had issues with CDN (Content Delivery Network) file cache.
Now files are finally updated and both WPbakery page builder and Slider Revolution plugin installations should be fixed.
Before installing both plugins it is recommended to uninstall Revolution Slider plugin. That will fix WPbakery page builder plugin not available for installation issue.
Education demo is installed.
We had issue with image installation from multiple different servers, so it is possible that content importation issue could also be related to your server hosting. After installation we manually added most of main demo images.
We are really sorry for that. 🙁
We’re currently working on it and demo should be ready after a few hours.
Topic will be updated when demo will be ready.
Hi,
We are now investigating this issue with our hosting providers, hopefully they will manage to improve this.
About demo manual installation, would you like us to install Education demo based on WPbakery page builder or Unyson Page Builder?
Best regards,
Shufflehound team
Solution for this topic
Hi there,
This is a know issue in the latest slider revolution plugin versions.
Please take a look here – https://support.shufflehound.com/forums/topic/slider-revolution-wont-show-slides-in-6-x-versions/
Let us know if that fixes your issue. 🙂
Best regards,
Shufflehound team
Hi there,
Nice to hear that you managed to fix this issue. 🙂
At the moment we don’t provide other support methods, but we can help you here.
So how can we help you?
Best regards,
Shufflehound team
Hello,
We just create a new gillion beta version, where hopefully this issue will be fixed.
Please download it bellow and let us know if the issue is fixed.
Best regards,
Shufflehound team
WPbakery page builder update is live and can be downloaded bellow:
Solution for this topic
Hello,
Sorry for this inconvenience.
It was pretty hard to find a solution for this issue, but it looks like we got it.
This issue could be related to your Cloudflare setup as in page source we can see that you have “Rocket load” option enabled.
Therefore please go to your Coudflare account, find the option “Rocket load” and disable it.
Let us know if that fixed your issue.
Best regards,
Shufflehound team
Hi there,
Sorry to hear that you have an issue with our theme.
Please try out latest beta version bellow and let us know if the issue if fixed.
Best regards,
Shufflehound team
Solution for this topic
Hi there,
Sorry for this issue, it could happen due to one of our tweaks, which improves theme loading performance.
Issue should be fixed in the latest theme beta version bellow:
Let us know if the issue is fixed, so we can update it in Themeforest for all theme users. 🙂
Best regards,
Shufflehound team
Solution for this topic
Hi there,
Sorry for this issue, it could happen due to one of our tweaks, which improves theme loading performance.
Issue should be fixed in the latest theme beta version bellow:
Let us know if the issue is fixed, so we can update it in Themeforest for all theme users. 🙂
Best regards,
Shufflehound team
Solution for this topic
Did you also clear browser cache with like Ctrl+F5 combination? Because we could replicate your issue, but after this fix it is working fine for us.
Hi there,
Thank you for reporting this issue.
Please test if it is fixed in this version bellow:
Best regards,
Shufflehound team
Solution for this topic
Hi there,
This were a known issue and should be fixed in our latest beta version bellow.
Let us know if the issue is fixed for you.
Best regards,
Shufflehound team
Then it is hard to say, what could be the issue, because it is working just fine in our demo site.
Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
Ok, please let us know if the issue is fixed. 🙂
Nice to hear that. 🙂
Great! Thank you for sharing a solution for this issue, we will mark it as solution for this topic. 🙂
