Forum Replies Created
Hi there,
Could you please provide a link to your website? This will allow us to take a closer look at your setup and help us find a solution.
Best regards,
Shufflehound Team
Hi there,
You can find our theme documentation here.
That’s everything we have for now.
Best regards,
Shufflehound Team
Hi there,
Are you looking to make this change across your entire site or just for a specific page? If you’re aiming to apply it globally, you can disable it by going to the Haste Settings (located in the top bar) and navigating to the Titlebar section.
Best regards,
Shufflehound Team
Hi there,
Were you able to add it? We noticed that the “Conoce más” text now includes a clickable link.
Best regards,
Shufflehound Team
Hi there,
It seems that you are encountering PHP errors. Could you please check your error log and let us know what you find there? (specifically, anything related to the Jevelin theme)
Best regards,
Shufflehound Team
Great! Yes, if you have entered your license key in the dashboard, then you should receive automatic updates.
You are welcome! 🙂
We just performed a quick reinstall/update to the latest WordPress version, and it seems that the issue is fixed. It appears that your WordPress version was somehow corrupted.
Can you please check it now? 🙂
Currently, we have updated the theme, some other plugins, and tested multiple things, but the issue still persists.
For more context, do you perhaps recall when this issue started?
Hi there,
Thank you, the login details are working fine. 🙂
We have noticed a few more strange issues, so before continuing, we need to know if the theme files have been modified?
Best regards,
Shufflehound TeamHi there,
As we can’t replicate the issue on our end, would it be possible for us to log in to your website so we can debug this issue further? You can share the login details in the private information field.
Best regards,
Shufflehound Team
Oh, just to make sure, have you cleared all caching plugins (if you are using any) and the browser cache?
In that case, could you please check the PHP error logs and verify if there is nothing related to the Gillion theme (you can simply search for “gillion”).
Also, please paste any JavaScript errors you are receiving for that page.
Hi there,
Thank you for letting us know!
We will close it.
Best regards,
Shufflehound team
Hi there,
We provide updates for WPBakery Page Builder and Slider Revolution along with our theme updates. The latest versions of these plugins are included in our most recent theme beta version, which you can try below:
Let us know if that resolves the issue! 🙂
Best regards,
Shufflehound Team
Hi there,
We are glad that you managed to solve that. 🙂
Regarding the update issues, we will answer your other ticket dedicated to updates.
Best regards,
Shufflehound Team
Is it possible to log in to your website to further debug this issue? If yes, please share the login details in the private information field.
Hi there,
bbPress should be working fine; however, we have not made any custom integrations with our theme, so the design might differ from that of our theme.
One suggestion we have is to install and activate the Yellow Pencil plugin under Appearance > Install Plugins. This could allow you to modify the appearance of bbPress.
Best regards,
Shufflehound Team
Hi there,
We just tried to login to your website and received – “There has been a critical error on this website. Please check your site admin email inbox for instructions.”.
Can you please check that?
Best regards,
Shufflehound team
Hi there,
That is great! Thank you for letting us know 🙂
Best regards,
Shufflehound team
