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  • Shufflehound
    Moderator

    Hi there,

     

    In this case, you will need to install and configure performance optimization plugins.

     

    One such plugin would be Autoptmize, that allows you to combine most CSS/JS files and lazy-load images, which could significantly improve performance.

     

    Best regards,

    Shufflehound Team

    in reply to: failed core web vitals

    Shufflehound
    Moderator

    Hi there,

     

    Currently, we are unsure what might have caused the issue. However, we recommend testing other plugins that offer similar functionality. This is because, initially we couldn’t even see the title “Werbung” because an ad blocker was hiding whole block due to hidden banner naming.

     

    If you still prefer to continue using this specific plugin, you could experiment with different options. However, we do not have any specific recommendations, as we have not used this specific plugin.

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Hi there,

     

    We have just tested it and can confirm that the issue is visible.

     

    It appears that Photo Gallery does not calculate its positions correctly within the hidden tabs. Even after the tab becomes visible, the issue persists.

    In this case, we recommend testing other plugins that might work under these conditions, or try adjusting the plugin settings.

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Hi there,

     

    We already replied in to your other ticket.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Would it be possible for us to login to your website, so we can debug this issue further? (you can share the login details in the private information field)

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Can you please show how your widget settings looks like?

     

    We just tried to enter your page username “nhoabaylanguagecoach” inside the Facebook Name field and it worked fine.

    We have attached a screenshot below.

     

    Best regards,

    Shufflehound team

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    Shufflehound
    Moderator

    Hi there,

     

    Sorry for that.

    If we can access the same error message, then Editor role should be fine for testing.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    To change it, just go to Templates (admin sidebar) >  Header (tab)  and select the header you want to change and click on “Edit with Elementor”. You can also go to the home page and select the active header under the “Edit with Elementor” button (at the admin bar).

    Then in the Elementor builder just click on the logo and upload a new image under the Image option.

     

    Let us know if that helps! 🙂

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sure, here is how to get it:

    First you should import demo content which have that block (like Home Decor Store). Then just go to: Haste Settings > WooCommerce > Single and select “Single Product – Information – Home Decor Store” for Informative Block field.

     

    Let us know if that helps!

     

    Best regards,

    Shufflehound team

    in reply to: Informative Block

    Shufflehound
    Moderator

    Hi there,

     

    That is strange.

     

    Would it be possible for us to log in to your website to debug this issue further? (you can share the login details in the private information field)

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Thank you for letting us know!

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Thank you for letting us know! 🙂

    in reply to: I cannot edit my page

    Shufflehound
    Moderator

    Hello,

     

    We suggest that you try redownloading and reinstalling the theme to see if it resolves the issue.

     

    If this doesn’t work, we are offering to log into your website and inspecting the issue by ourselves. You can share the login details in the private information field.

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Hi there,

     

    In that case, we still recommend using the WebP Express plugin. It automatically converts JPEGs to WebP for supported browsers and hasn’t created any issues for us (we have used it on multiple websites). For us it seems to be one of the best solution regarding to WebP implementation, because in some cases if you have only WebP images users could see just empty spaces on older browsers.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    You are welcome! 🙂

    Shufflehound
    Moderator

    Oh, to remove the link, you would need to modify the theme files. This could be done using a child theme, but it would require modifying some PHP files.

     

    We could create custom CSS for the category pages to hide the footer. Please send us a few example links where you want it hidden.

    Shufflehound
    Moderator

    Hi there,

     

    We just checked your website and we couldn’t scroll horizontally both in the mobile and the desktop. Did you manage to fix it?

     

    About mobile positioning, what would you like to improve?

     

    Can you please attach a screenshot regarding to the slider issue? That would help us to better understand the issue.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sure! Please check it now.

     

    If needed in the future – here is the code we added to the Jevelin Settings > Custom CSS:

    @media (max-width: 550px) {
        body .container {
            max-width: 90%!important;
        }
    }

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We just checked your website and the images seems to load correctly. Did you manage to fix the issue?

     

    We have attached screenshot below.

     

    Best regards,

    Shufflehound team

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    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    For the home page you can use this custom CSS under Jevelin Settings > Custom CSS/JS:

    body.home  #wrapper > .sh-page-layout-default {
        padding-top: 0px!important;
    }

     

    Let us know if that helps! 🙂

    If there still is a little white space then you might need to remove the custom margin for the first home page block.

     

    Best regards,

    Shufflehound team

Viewing 20 posts - 461 through 480 (of 3,602 total)