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Viewing 20 posts - 801 through 820 (of 3,602 total)
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  • Shufflehound
    Moderator

    It seems that our theme has a compatibility issue with plugin one of your installed plugins – Post and Page Builder by BoldGrid as it is overwriting our styling for the portfolio carousel.

     

    Can you please try to disable it? And see if that improves it?

    Shufflehound
    Moderator

    That is great! 🙂

     

    The 5.0.4 version didn’t have the auto-update functionality. Now after the update this feature should be available after entering the license code in the dashboard.

    Shufflehound
    Moderator

    It seems that the issues are coming from the Yellow Pencil plugin.

    Please disable it for a moment and see if the issue is gone.

     

    Below we have attached a screenshot of the code that the Yellow Pencil generated and what is causing this issue.

    Attachments:
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    Shufflehound
    Moderator

    Hi there,

     

    We have confirmed your refund request.

     

    Best regards,

    Shufflehound team

    in reply to: about theme

    Shufflehound
    Moderator

    Hi there,

     

    We can see that your website has a lot of CDN-related issues (multiple files are not loading correctly).

    So can you please check that first?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    We have created a custom CSS which might improve the image crop situation for the portfolio slider, which you can add under theme settings:

    .sh-portfolio-single-slider .sh-ratio-content {
        background-size: contain;
        background-repeat: no-repeat;
    }
    

     

    Let us know if that helps!

    Shufflehound
    Moderator

    Hi there,

     

    Currently, the WPBakery page builder is the recommended page builder for Jevelin as Elementor currently doesn’t have many elements available.

    In the WPBakery page builder, we have added a section templates, which could be helpful in this case, you can browse/add them in the WPBakery page builder front-end mode at the top left corner under the “Templates” icon.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    That is great!

    It seems there might be a bug, for now, you can try this custom CSS by adding it to the theme settings:

    #sidebar h3.widget-title {
        font-size: 21px!important;
    }

     

    Let us know if that works!

    Shufflehound
    Moderator

    You are welcome! 🙂

    Shufflehound
    Moderator

    Hi there,

     

    Can you please let us know if you are using the latest Jevelin theme version? The issue should be fixed in the 5.6 version.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Great! The image can be changed by using the Featured Image option on the right side.

    Shufflehound
    Moderator

    Hi there,

     

    Can you please disable PHP error visual reporting?

    You can follow this guide here.

     

    Let us know if that helps!

     

    Best regards,
    Shufflehound team

    Shufflehound
    Moderator

    Great! You can share the login details here in the private information field

    Shufflehound
    Moderator

    Hi there,

     

    It seems that there might have been an issue while installing the demo.

    Would it be possible to login to your website, so we can inspect this issue further and fix it for you?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sure, regarding your questions:

    1. Can you please clarify – are you referring that you want to add items to the navigation or do you want to put the navigation in the center of the header?
    2. It seems that you have a Google Maps block at the bottom of the site, which you need to remove

     

    Hopefully, that helps.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Currently, that is a known issue that selection isn’t working while using the WPBakery page builder. But entering category names manually should work – we tested it before mentioning it before. Or are we misunderstanding the issue?

     

    Regarding the portfolio page have you tried:

    • Going to Jevelin Settings (at the admin topbar)
    • Selecting Portfolio (on the left side)
    • Going to the Portfolio Single Page section
    • Changing the Image Size option

     

    Let us know if that works!

    Shufflehound
    Moderator

    Understandable, it seems that you were looking for this:

    • Go to Post Settings
    • General tab
    • For Post Style set Slider (will disable titlebar)

     

    Hopefully, that works! To make it work you may need to disable the options we mentioned in the previous guide.

    Shufflehound
    Moderator

    We have confirmed it.

    Shufflehound
    Moderator

    Oh, in that case, you can try to:

    • Go to Post Settings
    • Header tab
    • For the Above Content option set something other than Default
    • Set background image for Titlebar Background Image option

     

    Let us know if that works for you.

     

    Shufflehound
    Moderator

    Hi there,

     

    Sure, we will just need a link to your website.

     

    Best regards,

    Shufflehound team

Viewing 20 posts - 801 through 820 (of 3,602 total)