Forum Replies Created
Hi there,
Please try our lastest beta version, which included the latest WPBakery page builder version:
Let us know if that works!
Best regards,
Shufflehound team
Hi there,
AMP plugin version is limited and not always recommended, so we recommend testing it with a disabled AMP plugin and seeing if that works for you.
Best regards,
Shufflehound team
We are glad that it worked! 🙂
Hi there,
Can you please let us know which translation plugin you are using? (it seems that you didn’t mention the plugin name).
We want to test it on our site to see if we can replicate the issue.
Best regards,
Shufflehound team
That is strange, would it be possible for us to log in to your website, so we can inspect this issue further? (you can share the login details inside the private information field)
You are welcome! 🙂
Hi there,
Sure, here is the latest beta version, with the latest WPBakery included:
Most likely we will release it this week.
Best regards,
Shufflehound team
Hi there,
Can you please give us a link to your website, so we can inspect your setup? Also, are you using the latest theme version? (4.6)
Best regards,
Shufflehound team
Hi there,
Are you using the latest Jevelin version 5.6 and have you tried to turn off all plugins one by one? In some cases, there can be compatibility issues with some plugins.
Best regards,
Shufflehound team
Hi there,
Sure, here is the latest beta version, with the latest WPBakery included:
Most likely we will release it this week.
Best regards,
Shufflehound team
That is great! Yes, this is a workaround.
As you mentioned it seems to be related to the Redux plugin, but we haven’t figured out why and how to fix it.
Hi there,
Thank you for letting us know!
Can we mark this as resolved?
Best regards,
Shufflehound team
Everything should be fine if you haven’t modified the theme files directly
Hi there,
Can you please try installing Classic Widgets and let us know if that fixes the issue?
Best regards,
Shufflehound team
We just created a new beta version, which should allow you to update all plugins to the latest versions:
Let us know if that works!
Hi there,
Can you please let us know which versions you have for WPBakery and Slider Revolution?
Best regards,
Shufflehound team
In this case, we can create a custom CSS snippet, that could either disable all featured images or shrink them.
Let us know which of those two we need to create.
Hi there,
Thank you for letting us know.
We have just added those fixes in the latest beta version below:
Please test it and let us know if that fixes the issue.
Best regards,
Shufflehound team
Hi there,
We can see that the latest WooCommerce versions 7.7 and up have minor file template changes. That is why you have the message regarding the outdated theme files.
Regarding WooCommerce 2.0 version files – WooCommerce changes file versions only when there are some changes, so we have multiple 2.0, 3.0, etc version files, which are the latest versions available for those files.
We just updated those files in the latest beta version below. File changes were very minor – mostly code syntax and HTML improvements.
Best regards,
Shufflehound team
Oh, we just noticed that your website has an outdated theme version. That is most likely the cause.
Please update it to the latest version and let us know if that works.
