Shufflehound profile

Home Forums Shufflehound

Forum Replies Created

Viewing 20 posts - 1,281 through 1,300 (of 3,601 total)
  • Author
  • Shufflehound
    Moderator

    We are glad that it worked! πŸ™‚

    Shufflehound
    Moderator

    That is great!

     

    Thank you for letting us know. πŸ™‚

    in reply to: content pages lenght

    Shufflehound
    Moderator

    Can you please check if the Page Layout is set to Default (without sidebar) and not Full Width under Jevelin Settings > General?

    in reply to: content pages lenght

    Shufflehound
    Moderator

    That is great that you managed to fix it!

    Also thank you for explaining! πŸ™‚

    Shufflehound
    Moderator

    Hi there,

     

    It seems that we managed to create a bug fix for this issue. Available in the latest beta version below:


    Please login to access this file

     

    Please test it and let us know if that works! πŸ™‚

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Thank you! We managed to access the theme settings.

     

    1. We can confirm that we found an issue with the logo height settings. Currently, we created a custom CSS under Jevelin Settings > Custom CSS/JS. Let us know if we need to further adjust the logo sizes.

    2. Just to clarify – the mobile header currently has a white color (technically it is transparent), what is the preferred end result?

    Shufflehound
    Moderator

    Hi there,

     

    That depends on the page builder and its settings.

    Can you please share a link to your website, so we can inspect that?

     

    Best regards,

    Shufflehound team

    in reply to: content pages lenght

    Shufflehound
    Moderator

    We just did further testing on how the parallax footer works and everything seemed fine (it is meant to be activated on screens above 850px).

     

    For testing purposes, we just disabled the caching plugin and it seems that everything started working fine (in our case we needed to press ctrl+f5 for hard refresh). So at the moment, we can either recommend changing caching plugin settings or changing a caching plugin.

    Shufflehound
    Moderator

    You are welcome! πŸ™‚

    Shufflehound
    Moderator

    Hi there,

     

    Thank you for the login details.

     

    We added some tweaks to your custom CSS and it seems that it is working fine now on the mobile devices.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Oh, then would it be possible for us to log in to your website, so we can inspect this issue further? (you can share it in the private information field below)

    Shufflehound
    Moderator

    As we don’t have any ETA on when we could implement a fix for it.

    We added a partial fix for your website with a custom JS.

     

    Can you please take a look? πŸ™‚

    Shufflehound
    Moderator

    Currently, one of the suspects would be the caching plugin – we just cleared all cache.

     

    Besides that, we saw that the footer was disabled under page settings for this page. We re-enabled it and it seems that now we can see the footer for all the pages.

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    Can you please share a link to your website, so we can inspect your website setup?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    That is strange. We tested it again and we could confirm the issue on one of the pages you have shown.

     

    At the moment, we don’t have any clues on what is causing it. Would it be possible to log in to your website to test it further? (you can share it in the private information field below).

    Attachments:
    You must be logged in to view attached files.

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    If you want to set the Barlow font for your whole website.

    Please try this custom CSS code below. You can add it under Jevelin Settings > Custom CSS/JS section.

    html body, html .menu-item a {
    Β  Β  font-family: 'Barlow'!important;
    }

     

    Let us know if that works! πŸ™‚

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    That is strange as still, all the pages you mentioned are working just fine for us.

    Regarding the issue, you mentioned – we added multiple fixes for the 5.3.4 version, so it should have been fixed in the newest versions.

     

    Can you please attach some screenshots of the issue you are experiencing?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    It seems that it is how WPBakery page builder works on the mobile version.

    We managed to overwrite it with custom CSS that we added under Jevelin Settings > Custom CSS/JS.

     

    Can you please take a look? πŸ™‚

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Thank you!

     

    We inspected your website and added a new option in the theme settings to change the default landscape image ratio to square (an updated version has already been uploaded to your website).

    Now all the images will be square (where the image size will be larger than 660×660 px).

     

    Let us know if that works! πŸ™‚

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    Can you please let us know which CSS script did you add?

    It seems that there might be an issue with it.

     

    Also, we can see that there are a lot of custom modifications for the logo as it seems that you have a custom background image as the logo instead of images. Is there a reason for that?

     

    Best regards,

    Shufflehound team

Viewing 20 posts - 1,281 through 1,300 (of 3,601 total)