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  • Shufflehound
    Moderator

    Hi there,

     

    Thank you for letting us know! 🙂

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

    About your questions:

    1. It seems that the block behaves normally, but maybe the issue you are talking about comes from the sticky header?
    2. There should be an option to filter by date and other options. Can you please tell us which page builder element are you using?
    3. Can you please tell us which page builder element are you using?
    4. That is strange. We were not able to replicate it

     

    Best regards,

    Shufflehound team

    in reply to: initial setup

    Shufflehound
    Moderator

    Thank you we were able to login, but when visiting frontend we got:

     

    This page isn’t working
    … is currently unable to handle this request.
    HTTP ERROR 500

     

    Is it working fine for you?

    Shufflehound
    Moderator

    Hi there,

     

    Here will be an article about what is a child theme.

    In short – A child theme is a WordPress theme that inherits the functionality, features, and style of another WordPress theme, the parent theme. You can then customize the child theme without making any changes to the parent theme.

     

    We will need an login details to your website, if you will like for us to create this custom change for you (can be shared in the private information bellow).

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

    We replied in your original topic here.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Can you please disable performance optimization plugins? Then try again.

    Most likely that a performance optimization plugin is causing this issue.

     

    If that will be the case, then you will need to adjust it’s settings till the section starts working.

    Shufflehound
    Moderator

    Sorry for our late response.

     

    Can you please give us a link to one of those products?

    We would like to check if those are build with the Unyson page builder or not. Because if they are not built with the Unyson page builder then there shouldn’t be any issues after migration (you can share the link in the private information field bellow)

    Shufflehound
    Moderator

    You should backup your custom CSS, but it could work as in the frontend there isn’t lot of changes, when moving from Unyson to Redux.

     

    Sure, you can use both page builders at the time.

     

    in reply to: Upgrading to Redux

    Shufflehound
    Moderator

    Can you please check it now?

     

    We added this custom CSS code in the theme settings:

    .sh-header-4.sh-header .sh-nav-container {
    padding-top: 0;
    padding-bottom: 0;
}

.sh-header-4 ul.sh-nav > li.menu-item > a {
    line-height: 70px;
    max-height: 70px;
}

    Shufflehound
    Moderator

    That could be it as we moved away from the Unyson  to the Redux for this exact reason – many unresolved bugs that are only growing in numbers as the Unyson development is stopped.

    Shufflehound
    Moderator

    Hi there,

    Have you updated the theme to the latest version?

    Also do you use performance optimization plugins?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Yes, that is true, but as we previously mentioned Unyson can still be used, if you are not experiencing issues with it.

    About the WooCommerce products we quite didn’t understand – are you using the Unyson page builder in those products?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We can confirm that.

    Would it be possible for us to login to your website to try to fix it?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We will need your website link, so we can inspect your current website setup. Can you please share it? (you can post it in the private information field if needed)

     

    Best regards,

    Shufflehound team

    in reply to: initial setup

    Shufflehound
    Moderator

    Hi there,

     

    That is strange.

     

    Maybe there is some kind of the blog posts element option issue. If it is possible then we can offer to login to your website and inspect the issue for you (you can share it in the private field bellow).

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    That is great.

    Thank you! 🙂

    Shufflehound
    Moderator

    Hi there,

     

    You can disable it under Jevelin Settings (at the topbar) >  Social Media Icons > Youtube URL by removing the content from the text field.

     

    Best regards,

    Shufflehound team

     

    Shufflehound
    Moderator

    Hi there,

     

    We didn’t yet make any changes.

    Bet great that it is working! 🙂

     

    Best regards,

    Shufflehound team

    in reply to: Navbar issues

    Shufflehound
    Moderator

    You are welcome! 🙂

    Shufflehound
    Moderator

    In some website hostings there is even clone website button that can be used, otherwise you should be able to clone your website with plugins like this one (All-in-One WP Migration or UpdraftPlus WordPress Backup Plugin). On their pages and website there should be multiple tutorials on how this process works.

    in reply to: Upgrading to Redux
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