Forum Replies Created
Yes sure we will let you know.
Could you please tell me which version of Internet Explorer browser you are using?
Please make sure you are using latest version of it.
Yes it is correct.
You can remove it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.blog-grid-item-container:after, .blog-slider-item:after, .post-style-cover .post-container:after{ display:none; }Solution for this topic
Hi @deantep,
I hope you are well today and thank you for your question.
You can use following cache plugin with the theme.
https://wordpress.org/plugins/w3-total-cache/
Best regards,
Shufflehound team@Julien HAMY To help us keep support thread separates could you please create your own thread for your question instead of replying on others thread as it makes the thread messy and hard to read.
If you want to you can also add reference of this thread in your newly created thread.
We would be more than happy to help you on your new thread.
@jacky88 You are most welcome here 🙂
Hi @djaya112,
I hope you are well today and thank you for your question.
You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.sh-column { border-radius: 5px; }Best regards,
Shufflehound teamHi @Damian,
I hope you are well today and thank you for your question.
I am not sure exactly what you are trying to achieve so could you please explain it a bit more in detail by sharing its screenshots or page URLs from your site then i can better understand it and help you?
Best regards,
Shufflehound teamHi @Tuskanator,
Sorry to hear of the problem you are having.
Please make sure you are using below latest version of theme.
Could you please share me your site URL where it’s happening so that i can troubleshoot it?
Best regards,
Shufflehound teamYour shared site is not accessible for me and displaying the message “Access denied. Login first to access this site”.
The problem is not adding a Custom Link… The problem is that when someone clicks on a Category on a Product Page, an URL of that category already exists (example: http://www.effegibrevetti.com/staging/?fw-portfolio-category=levelers) but I didn’t generate it and I don’t understand how to edit it.
You can change it from your site permalink settings as shown in the attached screenshot.
Solution for this topic
Yes it seems there is some incompatibility happening with your site and WP Super Cache plugin causing these issues so please try using W3 Total Cache plugin.
Solution for this topic
You can try resolving the issue it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.sh-overlay-style1 .sh-overlay-item { display: block; position: absolute; top: 0; left: 0; bottom: 0; right: 0; height: 100%; }Thank you.
Now i can login to your site and placed an order to troubleshoot the issue but i can’t get till checkout page you displayed in your shared screenshot as i have to make payment as shown in the attached screenshot.
Could you please add dummy orders in the account of shared user so that i can troubleshot the issue by accessing Downloads section of checkout page?
I could confirm the issue on your site but didn’t get any reference to resolve it.
Have you tried disabling the plugins one by one as described above?
The shared login credentials are not working for me and i am getting “Invalid email address” error.
Could you please make sure that the shared credentials are correct and working?
Thank you for sharing it but the login credentials that you have shared is not working fir me.
Could you please make sure that it is correct?
I have tested it on your shared site and it is displaying fine for me as shown in the attached screenshot.
Please test it clearing your browser cache.
Hi @MihaiPuscas,
I hope you are well today and thanks for posting here.
I have tested it on my test site and it’s working fine for me using latest version of Jevelin theme.
Could you please share me the page URL from your site where it is not displaying correctly so that i can troubleshoot it?
Best regards,
Shufflehound teamHi @MihaiPuscas,
Sorry to hear of the problem you are having.
I visited your shared site several time but didn’t face the issue.
Have you contacted the WP Super Cache plugin developer regarding this?
-I tried W3 Total Cache on my other site but could not adjust the settings properly. Should i switch to it ? If so, what settings should i use ?
Yes i think you should use this plugin and configure it as described in the following page.
Best regards,
Shufflehound teamYou are most welcome here 🙂
How can I revoke the private information I gave you about my admins ?
Just change the credentials( user name & password ) that you shared to me.
