Forum Replies Created
Solution for this topic
Hi Lalit,
I hope you are well today and thank you for your questions.
I would like to add Trending slider widget to my Footer 1 widgets but I am unable to figure out which widget it is that I can assign to Footer 1 widgets.
Could you please help?
Could you please share the page URL from the below demo site where it is displaying so that I can help you to achieve it?
https://gillion.shufflehound.com/
Also noticed that Titles of the footer 1, 2 and 3 widget items are appearing white and I am not sure from where could I change that. Guidance on that will be of great help.
You can change its color by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.sh-footer-widgets h3.widget-title, .sh-footer-widgets h4.widget-title { color: #000; }Best regards,
Shufflehound teamHi @lalitbhamare,
I hope you are well today and thank you for your question.
I have tested it on my test site using Yellowpencil editor & WPBakery editor and it’s working fine for me using the latest version of the Gillion theme.
Please make sure that you are using the latest version of the theme and plugins.
The slider displays fine for me on mobile as shown in the attached screenshot.
Please advise.
Best regards,
Shufflehound teamHi Dritero,
I hope you are well today and thank you for your question.
You can contact the plugin support to make it work as there is not a specific thing related to the them.
Best regards,
Shufflehound teamHi @janice9115,
I hope you are well today and thank you for your question.
I visited your shared website and the footer displays on all the pages for me as shown in the attached screenshot.
Best regards,
Shufflehound teamHi @janice9115,
I hope you are well today and thank you for your question.
I have tested it on your website and it is working fine for me.
I am getting an email from the contact form.
Please make sure that the email does not go into your SPAM folder.
Best regards,
Shufflehound teamHi @saikate,
I hope you are well today and thank you for your question.
I visited your website on mobile and the logo displays fine for me as shown in the attached screenshot.
Best regards,
Shufflehound teamWould you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
The “Back-End Options” is working fine for me on your website.
Could you please test it clearing your browser cache or using a different browser?
Also, you can directly access it from the theme settings menu as shown in the attached screenshot.
Solution for this topic
Hi @janice9115,
I hope you are well today and thank you for your question.
You can add the video in the video field of the video blog post as shown in the attached screenshot.
Best regards,
Shufflehound teamHi Gianni,
I hope you are well today and thank you for your question.
You can change it from the Page Settings by editing the page as shown in the attached screenshot.
Best regards,
Shufflehound teamI did everything you said. I cannot get to the background option of customizing. It is a blank screen.
I am not sure what you mean by “background option of customizing” so could you please describe it?
Also, after I did those things I have three logos now. I will try to fix it but if you see it when you are looking at things, I was unable to.
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson, Redux framework and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
No, I didn’t get the login details so could you please share them again and also send them on [email protected]
The theme doesn’t display the category description on the category page.
@ondrejselner Thank you for sharing the website credentials.
Could you please also share your website URL?
Hi Ondřej,
I hope you are well today and thank you for your question.
I visited your shared website and It’s working fine for me.
Please try clearing your browser cache, deactivating the browser extensions, and using a different browser.
Best regards,
Shufflehound teamHi @janice9115,
I hope you are well today and thank you for your question.
I visited your website and It seems you are using an older version of the theme on your website so please update it to the below latest version as described here https://support.shufflehound.com/updating-theme/
Please clear your website and browser cache after updating the theme so that the latest js and CSS files will be loaded.
Also, please try regenerating thumbnails on your site using the below plugin.
https://wordpress.org/plugins/force-regenerate-thumbnails/
Best regards,
Shufflehound teamHi @janice9115,
I hope you are well today and thank you for your question.
You can change it from the theme styling settings as shown in the attached screenshots.
Also, please clear and temporarily deactivate the W3 Total Cache that you are using on your website.
I visited your website and It seems you are using an older version of the theme on your website so please update it to the below latest version as described here https://support.shufflehound.com/updating-theme/
Please clear your website and browser cache after updating the theme so that the latest js and CSS files will be loaded.
Best regards,
Shufflehound teamHi @ondrejselner,
I hope you are well today and thank you for your question.
Please resave the permalink settings on your website from the path
Admin Area -> Settings -> Permalinks
Also, I can see index.php in your website URL that you can remove as described below.
http://dejanjanosevic.info/remove-index-php-permalink-in-wordpress/
https://ultimateblocks.com/remove-index-php-wordpress/
Best regards,
Shufflehound teamHi @voituski,
I hope you are well today and thank you for your question.
You can hide the sidebar on the blog post page by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.single-post div#sidebar { display: none; } .single-post div#content { width: 100%; padding: 0; }Best regards,
Shufflehound teamWould you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
