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Solution for this topic
This feature is added in the following latest version of theme.
The issue is fixed in the following latest version of theme.
The issue is fixed in the following latest version of theme.
The issue is fixed in the following latest version of theme. We have added new option under Theme settings > Header > Header Logo Visibilty
The issue is fixed in the following latest version of theme.
Solution for this topic
The issue is fixed in the following latest version of theme.
Would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?
Solution for this topic
Please make sure you have set proper file permissions to WordPress files as described on the following pages.
https://codex.wordpress.org/Changing_File_Permissions
https://www.smashingmagazine.com/2014/05/proper-wordpress-filesystem-permissions-ownerships/
http://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/
Hi @serahben,
Sorry to hear of the problem you are having.
On your new server please make sure you have set proper file permissions to WordPress files as described on the following pages.
https://codex.wordpress.org/Changing_File_Permissions
https://www.smashingmagazine.com/2014/05/proper-wordpress-filesystem-permissions-ownerships/
http://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/
Could you please share me your site URL where it’s happening so that i can troubleshoot it?
Best regards,
Shufflehound teamHi @slablondon,
Sorry to hear of the problem you are having.
Could you please share me your site URL where it’s happening so that i can troubleshoot it?
Best regards,
Shufflehound teamYou are most welcome here 🙂
I could confirm the issue on your shared site.
Please make sure you are using latest version of theme and clear the WP rocket cache that you are using on your site.
Have you made any changes in the theme files or using child theme?
This can be due to plugin conflict on your site so please try temporary deactivating all plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
I visited your site and disabled the slider but don’t see flags anywhere.
Please advise.
Hi @oneorzero,
I hope you are well today and thank you for your question.
Its code is as following which you will find in the theme file jevelin/js/scripts.js on line number 630
/* Share */ $(".sh-social-share-networks").jsSocials({ _getShareUrl: function() { var url = jsSocials.Socials.prototype._getShareUrl.apply(this, arguments); return "javascript:window.open('" + url + "', '', 'menubar=no, width=500, height=300')"; }, showLabel: false, showCount: "inside", shares: ["facebook", "twitter", "googleplus", "email", "pinterest"] });Best regards,
Shufflehound teamHi @wkolari,
I hope you are well today and thank you for your question.
It gets collapsed for external page menu links but not for the menus having internal page links like home page section links because in that case the site does not get loaded again so you have to close it manually on clicking on the close menu button as shown in the attached screenshot.
Best regards,
Shufflehound teamYes the theme version 2.4.8 include support for gallery captions which you can download from below.
Hi @tokesandsmokes,
I hope you are well today and thanks for posting here.
When I go into staging I can see them but then I get this error….
Maximum execution time of 29 seconds exceeded inThe error occurs when server allocates less than required maximum execution time to PHP so try increasing maximum execution time by using following solutions and if the solutions don’t help then contact your web host to increase it.
https://codex.wordpress.org/Common_WordPress_Errors#Maximum_execution_time_exceeded
https://wordpress.org/plugins/wp-maximum-execution-time-exceeded/
Best regards,
Shufflehound teamHi @LaceyStarkCo,
I hope you are well today and thank you for your questions.
The submenus on our site are not showing when you hover over the arrow.
I have tested it on my test site and it’s working fine for me using latest version of Jevelin theme.
Could you please share me your site URL where it’s happening so that i can troubleshoot it?
Also, the side menu shown on the demo is no where to be found. If it’s custom code, why is this not given to us (this is the whole reason the company chose this theme).
We were planning on having our site live today…This is not theme feature but custom so not available to use for theme users but we have added this as a feature request so that it will be implemented in the future version of theme.</div>
Best regards,
Shufflehound team@wkolari To help us keep support thread separates could you please create your own thread for your question instead of replying on others thread as it makes the thread messy and hard to read.
If you want to you can also add reference of this thread in your newly created thread.
We would be more than happy to help you on your new thread.
You are most welcome here 🙂
