Shufflehound Support profile

Home Forums Shufflehound Support

Forum Replies Created

Viewing 20 posts - 25,301 through 25,320 (of 26,111 total)
  • Author
  • Hi @Miriada,

     

    I hope you are well today and thank you for your question.

     

    Could you please share me your site URL where it’s displaying so that i can help you to achieve it?

     

    Also please contact the WPML support regarding this.

     

    Best regards,
    Shufflehound team

    Hi @mybusiness360,

     

    Sorry to hear of the problem you are having.

     

    Are you facing the same issue as reported in the following topic?

     

    https://support.shufflehound.com/forums/topic/triggering-video-opens-side-menu-in-header/#post-3339

     

    If yes then please try using the CSS solution shared in the above topic.

     

    If not then could you please share me your site URL where it’s happening so that i can troubleshoot it?

     

    Best regards,
    Shufflehound team

     

     

    Solution for this topic

    For the blog page use the below CSS code.

     

    body.blog .content-container {
        background-color: #d0c0c0;
    }

    Hi Greg,

     

    I hope you are well today and thanks for posting here.

     

    Is the same happening for you on the theme demo site here https://jevelin.shufflehound.com/ ?

     

    If not then could you please share me your site URL where it’s happening so that i can troubleshoot it?

     

    Best regards,
    Shufflehound team

    Hi Juan,

     

    Sorry to hear of the problem you are having.

     

    Could you please share me the screenshots of the issue and also share your site URL where it’s happening so that i can troubleshoot it?

     

    Best regards,
    Shufflehound team

    in reply to: Header alignment issue

    You are most welcome here 🙂

    Hi @Konrud,

     

    I hope you are well today and thanks for helping out by notifying the issue.

     

    The theme on the demo site is a bit old so we’ll update it and if the issue still persists then we’ll resolve it and also release the updated theme to the users.

     

    Your help here is really appreciated.

     

    Thanks,

    Shufflehound team

    You are most welcome here 🙂

    Hi @mybusiness360,

     

    I hope you are well today and thank you for your question.

     

    You can set it in the theme General settings as shown in the attached screenshots.

     

    Best regards,
    Shufflehound team

    Attachments:
    You must be logged in to view attached files.
    in reply to: Change window .ico

    I can’t access your shared portfolio page as i am getting 404 Not Found error.

     

    I also wish to incorporate the image slider into the default layout so that there are no mini images and everything sits above the page fold. Could you please advise?

    I can see the slider on the home page of your site but don’t see mini images there so please tell me a bit more in detail what you are referring there.

    in reply to: Overlays and Gallery

    Hi @prateek488,

     

    I hope you are well today and thanks for posting here.

     

    You said contact form is working but not the main application website and you are not getting any email from contact form.

     

    So please tell me when you say contact form is working then what is exactly working in it and what are you referring as application website?

     

    Best regards,
    Shufflehound team

    in reply to: Unyson Contact Form

    Solution for this topic

    Hi @kskoeld,

     

    I hope you are well today and thanks for posting here.

     

    I could confirm the issue on my test site therefore notified the theme developer about this so that it will be fixed.

     

    The issue will be fixed ASAP.

     

    In the meanwhile you can try resolving the issue by using the attached modified child theme of Jevelin theme.

     

    Best regards,
    Shufflehound team

    Attachments:
    You must be logged in to view attached files.

    Hi @kskoeld,

     

    I hope you are well today and thank you for your question.

     

    Masonry Blog is not a template but blog style which you can choose from page blog settings in the page where you have set page Template to Blog as shown in the attached screenshots.

     

    Best regards,
    Shufflehound team

    Attachments:
    You must be logged in to view attached files.
    in reply to: Templates missing

    Hi @joanmateu,

     

    I hope you are well today and thank you for your question.

     

    Not exactly like that but you can achieve the similar result by using header 7 and only using slider on the home page.

     

    Best regards,
    Shufflehound team

    in reply to: One page slider

    Could you please remove the screenshots that you placed on the last response. I don’t want to reveal my site here.

     

    Sorry i don’t have assess to remove screenshots but i think it doesn’t reveal your site identity.

     

    Btw, I did it through .pot file, is this the right solution, or it can be done better in some other way?

    Using POT file is a right solution.

    Now I can’t find where resides “sh-popover” in order to translate or maybe remove it from the blog posts (I mean popover New and Hot).

    Please see the solution posted in the following topic to translate it.

     

    https://support.shufflehound.com/forums/topic/how-to-edit-post-popover-to-other-word-name/

    I could confirm the issue on my test site Using theme header style 7 therefore notified the theme developer about this so that it will be fixed.

     

    The issue will be fixed ASAP.

    Ok not an issue. Please advise if you have more questions.

    Hi @wouter,

     

    Sorry to hear of the problem you are having.

     

    It is an Unyson plugin issue. Please make sure you are using latest version of Unyson plugin and try enabling / disabling Performance mode of theme as shown in the attached screenshot.

     

    Best regards,
    Shufflehound team

    Attachments:
    You must be logged in to view attached files.

    You are always welcome here 🙂

    Not sure why it is redirecting to portfolio page from projects page on your site.

     

    Would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?

Viewing 20 posts - 25,301 through 25,320 (of 26,111 total)